Was I supposed to guess that "free SP1 help from the tecs and "computer
whizzs" meant you availed yourself of the free MS Support?
> ...a lovely technician also try
> via email and he closed the case because he couldnt "fix" problem.
And did the "lovely tech" suggest a reinstall of Vista? Did you ask the
tech how to avoid being offered SP1 and did the tech say it was OK to do
that?
I'd open another free support incident if I were you, Barb. Ask for a Level
2 tech this time around.
--
~PA Bear, working offline
Barb wrote:
> "PA Bear", thanks but Ive been there and done that, about 4 times, also
> had
> someone in USA get permission to go into my computer andsee if they could
> solve theproblem, that didnt work either, and a lovely technician also try
> via email and he closed the case because he couldnt "fix" problem. l
>
> "PA Bear [MS MVP]" wrote:
>> Unlimited installation and compatibility support for Vista SP1 is
>> available
>> at no charge through 18 Mar-09
>> • US:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • CA:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • UK:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • AU:
>> http://support.microsoft.com/oas/def...4&gprid=500921
>>
>> • Other: http://support.microsoft.com/oas/default.aspx | select Windows
>> Vista | select Windows Vista Service Pack 1
>>
>> Information about Windows Vista Service Pack 1:
>> http://support.microsoft.com/kb/936330
>>
>> How to obtain the latest Windows Vista service pack
>> http://support.microsoft.com/kb/935791
>>
>> Windows Vista SP1 FAQ:
>> http://windowsvistablog.com/blogs/wi...a-sp1-faq.aspx
>> http://technet.microsoft.com/en-us/w.../bb972745.aspx
>>
>> Windows Vista Service Pack 1 - Things to Know Before You Download:
>> http://technet.microsoft.com/en-us/w.../bb968859.aspx
>>
>> Windows Vista Help: Learn how to install Windows Vista Service Pack 1
>> (SP1):
>> http://windowshelp.microsoft.com/win...6f2021033.mspx
>> -- ~Robear Dyer (PA Bear)
>> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.net/
>>
>> Barb wrote:
>>> It was fantastic to read others have had the same problems as myself,
>>> and
>>> Im
>>> new to computers. I have tried everything even the free SP1 help from
>>> the
>>> tecs, theres even been computer whizzs in my computer looking for a cure
>>> or
>>> fix whichever way you want to look at it, guess what they couldnt fix
>>> the
>>> problem, now after reading loads of comments from others on
>>> microsoft.com/fwlink/?LinkId=101139 Im so happy that its a common
>>> problem.,
>>> my only thought now is how do I stop SP1 from appearing on my automatic
>>> update window as it affects my security after a tune up. ??
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