Installation Failure on all recommended updates !!!

Very frustrating.

Recently re-installed Windows XP Pro. with SP2 from our select CD's.

Visited the Windows Update site and initally had problems with the windows
installer ( old version ). Visited the download centre and got the latest
version. ( 3.2 ( I think !? ))

Anyway I now get as far as the site recommending updates but when I try and
install I get failures on all 21 updates !!!!

Error code : 0x80072F78

It also mentioned something about me not accepting the EULA, but I wasn't
prompted with one to select.

This is driving me nuts... anyone got any ideas.

Cheers

Tony

Tony Collings wrote:

> Recently re-installed Windows XP Pro. with SP2 from our select CD's.
>
> Visited the Windows Update site and initally had problems with
> the windows installer ( old version ). Visited the download centre
> and got the latest version. ( 3.2 ( I think !? ))
>
> Anyway I now get as far as the site recommending updates but when
> I try and install I get failures on all 21 updates !!!!
>
> Error code : 0x80072F78
>
> It also mentioned something about me not accepting the EULA, but
> I wasn't prompted with one to select.
>
> This is driving me nuts... anyone got any ideas.
Hi

Error 0x80072F78 is
ERROR_HTTP_INVALID_SERVER_RESPONSE
The server response could not be parsed.

Rename (or just delete) the SoftwareDistribution folder and
see if it helps.

You can use the procedure described here:

http://v5.windowsupdate.microsoft.co...cleid=21&ln=en

Note that a side effect of renaming or deleting the SoftwareDistribution
folder is that you lose your WU v5 History listing (not critical).

(later on, you can just delete the renamed SoftwareDistribution
folder)

If the above didn't help:

You might need to use proxycfg.exe (see link above) to either set or
remove a proxy server configuration on the client, or if possible, you
may want/need to create an anonymous access rule for Windows Update
site on the proxy server:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg

If you don't have a proxy, you will need status

Direct access (no proxy server).


If it reports anything else, to set direct access:

proxycfg -d


To get more help on proxycfg if you need to configure it to use
a proxy server or Internet Explorer's settings:

proxycfg -?



--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Tried both your recommendations and still no joy.

Instead I don't get the error now. After clicking "Install Updates" the "...
updates are being downloaded and installed" just sits there in a "preparing
for download" state.

We're on a corporate network, and sit behind a proxy server. ( not ISA ).
I've read several articles about people experiencing problems when sat behind
a proxy.

To be honest I've only noticed it since v6 of the windowsupdate site. I
never used to get these problems with v5.

WindowsUpdate.log information for reference:

2005-06-22 09:38:22 1260 6ec DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...b224145601.cab
for file 1lLmBmYfLByo1j48magDsiQUVgE= when file has not been previously added
to the datastore
2005-06-22 09:38:22 1260 6ec DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...fe91e62311.cab
for file jqlwW9P2cpPLyw0aYuo3/pHmIxE= when file has not been previously added
to the datastore
2005-06-22 09:38:22 1260 6ec DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...4eda2696d5.cab
for file qwVDHE8B2DgZt/TcTM7aTtomltU= when file has not been previously added
to the datastore
2005-06-22 09:38:22 1260 6ec DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...942fbb0ae2.cab
for file 4QZYFOUAs4oaZdXIUZb7lC+7CuI= when file has not been previously added
to the datastore
2005-06-22 09:38:22 1260 6ec DtaStor WARNING: Attempted to add URL
http://www.download.windowsupdate.co...a1d52f3c0b.cab
for file EH/I76MxQWvJOn0iQBmmodUvPAs= when file has not been previously added
to the datastore
2005-06-22 09:38:26 1004 5cc Misc WARNING: Send failed with hr = 80072f78.
2005-06-22 09:38:26 1004 5cc Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <brunel.northants.cc:80;brunel.northants.cc>
Bypass List used : <(null)> Auth Schemes used : <>
2005-06-22 09:38:26 1004 5cc Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/v5/eula/aveula_enu.txt>. error 0x80072f78
2005-06-22 09:38:26 1004 5cc Misc WARNING: WinHttp:
SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f78
2005-06-22 09:38:26 1004 5cc Misc WARNING: WinHttp:
SendRequestToServerForFileInformation failed with 0x80072f78
2005-06-22 09:38:26 1004 5cc Misc WARNING: WinHttp: ShouldFileBeDownloaded
failed with 0x80072f78
2005-06-22 09:38:34 1004 5cc Misc WARNING: Send failed with hr = 80072f78.
2005-06-22 09:38:34 1004 5cc Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <brunel.northants.cc:80;brunel.northants.cc>
Bypass List used : <(null)> Auth Schemes used : <>
2005-06-22 09:38:34 1004 5cc Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/v5/eula/aveula_enu.txt>. error 0x80072f78
2005-06-22 09:38:34 1004 5cc Misc WARNING: WinHttp: DoFileDownload
MakeRequest failed. error 0x80072f78
2005-06-22 09:38:42 1004 5cc Misc WARNING: Send failed with hr = 80072f78.
2005-06-22 09:38:42 1004 5cc Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <brunel.northants.cc:80;brunel.northants.cc>
Bypass List used : <(null)> Auth Schemes used : <>
2005-06-22 09:38:42 1004 5cc Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/v5/eula/aveula_enu.txt>. error 0x80072f78
2005-06-22 09:38:42 1004 5cc Misc WARNING: WinHttp: DoFileDownload
MakeRequest failed. error 0x80072f78
2005-06-22 09:38:50 1004 5cc Misc WARNING: Send failed with hr = 80072f78.
2005-06-22 09:38:50 1004 5cc Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <brunel.northants.cc:80;brunel.northants.cc>
Bypass List used : <(null)> Auth Schemes used : <>
2005-06-22 09:38:50 1004 5cc Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/v5/eula/aveula_enu.txt>. error 0x80072f78
2005-06-22 09:38:50 1004 5cc Misc WARNING: WinHttp: DoFileDownload
MakeRequest failed. error 0x80072f78
2005-06-22 09:38:50 1004 5cc Agent WARNING: Fail to download eula file
http://www.download.windowsupdate.co...aveula_enu.txt with error 0x80072f78
2005-06-22 09:38:58 1004 5cc Misc WARNING: Send failed with hr = 80072f78.
2005-06-22 09:38:58 1004 5cc Misc WARNING: SendRequest failed with hr =
80072f78. Proxy List used: <brunel.northants.cc:80;brunel.northants.cc>
Bypass List used : <(null)> Auth Schemes used : <>
2005-06-22 09:38:58 1004 5cc Misc WARNING: WinHttp: SendRequestUsingProxy
failed for
<http://www.download.windowsupdate.com/msdownload/update/v5/eula/aveula_enu.txt>. error 0x80072f78
2005-06-22 09:38:58 1004 5cc Misc WARNING: WinHttp: DoFileDownload
MakeRequest failed. error 0x80072f78