Installation problems

My Father in law Tried to install windows vista upgrade but when it asked, he
hit clean install instead. Now his computer will not start up right. And will
not let you reinstall. Any ideas?

"wjrush" <> wrote
> My Father in law Tried to install windows vista upgrade but when it asked,
> he
> hit clean install instead. Now his computer will not start up right. And
> will
> not let you reinstall. Any ideas?

You haven't provided much info to get focused help. One option is to run
startup repair by booting the Vista DVD. Otherwise post more details.

How to troubleshoot scenarios in which the rollback phase was unsuccessful
after you upgrade from Windows XP to Windows Vista
http://support.microsoft.com/kb/927523/en-us

How to use the Bootrec.exe tool in the Windows Recovery Environment to
troubleshoot and repair startup issues in Windows Vista
http://support.microsoft.com/kb/927392/en-us

Windows Vista setup log file locations
http://support.microsoft.com/kb/927521/en-us

A Stop error occurs, or the computer stops responding when you try to start
Windows Vista
http://support.microsoft.com/kb/925810/en-us

You cannot upgrade a Windows-based computer to Windows Vista successfully,
and the computer does not rollback to the original operating system
http://support.microsoft.com/kb/930889/en-us

--
Rock [MS-MVP User/Shell]

"wjrush" <> wrote in message
news:2B19798F-F581-4BA0-ABFC-...
> My Father in law Tried to install windows vista upgrade but when it asked,
> he
> hit clean install instead. Now his computer will not start up right. And
> will
> not let you reinstall. Any ideas?


Get your father in law to take it to a store.
If he didn't wipe the drive it will be easy for them to backup his work &
install vista for him.