Installation of Service Pack 3

Windows prompts for install CD to be inserted as it looks for file name
proret.msi, I inserted disk and serched it for the file, I also servhed
entire hard drive for file, its not on either, any idea's ????

I run a DELL 8200 with all original Dell install disks for XP pro and XP
office

Ok, Baz, did you receive a reply to your question? I have the same problem.
(Microsoft and the phone companies seem to feel everyone lives for their
complexities with infinite time to research-not that we are the ones that
keep them alive.)



"Baz" wrote:

> Windows prompts for install CD to be inserted as it looks for file name
> proret.msi, I inserted disk and serched it for the file, I also servhed
> entire hard drive for file, its not on either, any idea's ????
>
> I run a DELL 8200 with all original Dell install disks for XP pro and XP
> office
>
>

Same problem here..........is anyone out there in "Microsoft-land" that can
help us????


"Chindog" wrote:

> Ok, Baz, did you receive a reply to your question? I have the same problem.
> (Microsoft and the phone companies seem to feel everyone lives for their
> complexities with infinite time to research-not that we are the ones that
> keep them alive.)
>
>
>
> "Baz" wrote:
>
> > Windows prompts for install CD to be inserted as it looks for file name
> > proret.msi, I inserted disk and serched it for the file, I also servhed
> > entire hard drive for file, its not on either, any idea's ????
> >
> > I run a DELL 8200 with all original Dell install disks for XP pro and XP
> > office
> >
> >

Baz wrote:
> Windows prompts for install CD to be inserted as it looks for file
> name proret.msi, I inserted disk and serched it for the file, I also
> servhed entire hard drive for file, its not on either, any idea's ????
>
> I run a DELL 8200 with all original Dell install disks for XP pro and
> XP office

The file can be downloaded from the following site;

http://groups.google.com/group/micro...f75701262d5753

or

http://tinyurl.com/9xwpc
(same site, just a shorter link)


--
Sir_George

You probably have the enterprise version of Office XP and not the retail
version; hence the 'ret' suffix. There are three versions of Office XP,
retail, enterprise, and trial. The enterprise version is purchased with
mulit-user licenses and typically installed by a network adminstrator.
Office 2000 has updates for each version, to date, I have not found an
administrator update for the enterprise version of Office XP, but I haven't
looked real hard. I'll let you know if I find one.

"Baz" wrote:

> Windows prompts for install CD to be inserted as it looks for file name
> proret.msi, I inserted disk and serched it for the file, I also servhed
> entire hard drive for file, its not on either, any idea's ????
>
> I run a DELL 8200 with all original Dell install disks for XP pro and XP
> office
>
>

to make the short story I have seen 3 suggestions:
1. go back to the MS website and download the full service pack and read the
notice that goes with it. It says in there that in some cases, it still is
aking for the disk, because ... type of installation.... blah blah, fuzzy
statements....bottomline: we do not know and we do not care.
if you are like me, 10,000 miles away from the office with the version
installed from the license, it was not a good idea to install any update from
a company that does not know what they are doing.
2. one of the MS tech suggests very helpfully to buy the new 2007 version,
..... no comment
3. the best thing I have seen: Excel is looking for the folder XLStart in
the folder Program Files\Microsoft Office\Office10. I did that and miracle
Excel opens and I scaped the pack 3



"Chindog" wrote:

> Ok, Baz, did you receive a reply to your question? I have the same problem.
> (Microsoft and the phone companies seem to feel everyone lives for their
> complexities with infinite time to research-not that we are the ones that
> keep them alive.)
>
>
>
> "Baz" wrote:
>
> > Windows prompts for install CD to be inserted as it looks for file name
> > proret.msi, I inserted disk and serched it for the file, I also servhed
> > entire hard drive for file, its not on either, any idea's ????
> >
> > I run a DELL 8200 with all original Dell install disks for XP pro and XP
> > office
> >
> >