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Installation of SP2 on Microsoft Windows XP

 
 
Taking_care_of_my_home_PC
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      03-09-2006

Windows Update suggests installation of Service Pack 2 (SP2). Files
retreived. Half way into the installation process, the process says that it
cannot copy the file pintlgs.imd and asks the user to check the search path
or enter a CD with source files. (No such CD exists, however, since
installation is taken care of by Windows Update over the internet). Search
path is checked, and the file is indeed to be found in the folder where the
Windows Update program says it cannot find it. Upon aborting (only option) an
error message is displayed on screen: "Cyclic redundancy check". The
installation process thus backs out, and Windows Update installation of SP 2
fails with error code 0x80070017. Seaching Microsoft knowledge base but
without finding anything useful except the following which may explain the
CRC-error (?): "...client components may not be installed or upgraded because
of the CRC mismatches, if an older site most recently performed a logon point
update but a newer site is incorrectly listed in the Copylog.tcf file."

Any suggestions?
 
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Taking_care_of_my_home_PC
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      03-09-2006
While searching on the error code 0x80070017 and the "Cyclical Redundancy
Check" or CRC, I found an answer by "Jupiter Jones [MVP]", mentioning "You
seem to have a CRC error (Cyclic Redundancy Check), normally caused by a bad
CD, bad download etc."

This advice made me look up the Check Disk possibility, I ran a test of the
disk by selecting "My Computer", then the hard drive, right clicking on this
icon, selecting "properties" and then "tools", and the first option about
checking for errors on this volume, check immediately. (I run XP in another
language so I can't mention the exact names in English for these choices).

Upon restarting the computer, it checked the disk (chkdsk), verifying files,
indices etc. Upon verifying file data, which appears to have been done in
DOS mode or similar, a message on screen stated (in my language of choice)
that "Windows replaced damaged clusters in the file 26444 with the name
\Windows\Softwa~1\download\4B...\lang\pintlgs.imd. Verifying files finished!"

Upon returning to the Windows Update web page, the web site automatically
checked the status of my computer and that the software was already loaded
(thus no option to reload the software, reloading the software had been my
first attempt, but not possible to pursue). When I chose install, after
Windows having repaired the damaged cluster of the said file, the software
SP2 installed without other problems than it all being a rather time
consuming process.

Thanks to "Jupiter Jones [MVP]" casual comment on another issue, my problem
was solved.

"Taking_care_of_my_home_PC" skrev:

>
> Windows Update suggests installation of Service Pack 2 (SP2). Files
> retreived. Half way into the installation process, the process says that it
> cannot copy the file pintlgs.imd and asks the user to check the search path
> or enter a CD with source files. (No such CD exists, however, since
> installation is taken care of by Windows Update over the internet). Search
> path is checked, and the file is indeed to be found in the folder where the
> Windows Update program says it cannot find it. Upon aborting (only option) an
> error message is displayed on screen: "Cyclic redundancy check". The
> installation process thus backs out, and Windows Update installation of SP 2
> fails with error code 0x80070017. Seaching Microsoft knowledge base but
> without finding anything useful except the following which may explain the
> CRC-error (?): "...client components may not be installed or upgraded because
> of the CRC mismatches, if an older site most recently performed a logon point
> update but a newer site is incorrectly listed in the Copylog.tcf file."
>
> Any suggestions?

 
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