On Apr 5, 4:54 am, ThomasR. <Thoma...@discussions.microsoft.com>
wrote:
> I tried to install SP2 Service Pack on our 2 Windows 2003 Enterprise Servers
> working as a cluster. I got error Message: Service Pack 2 Setup Error. Setup
> could not verify the integrity of the file Update.inf. Make sure the
> Cryptographic service is running on this computer.
>
> I tried several hints posted here but the problem still exist.
>
> could someone check my svcpack.log file and get me an hint how to solve the
> problem:
>
> 4.125:
> ================================================== ==============================
> 4.140: 2007/04/05 10:04:16.252 (local)
> 4.140: c:\30967b5d209ead99a0\i386\update\update.exe (version 6.3.4.1)
> 4.156: Service Pack started with following command line:
> 4.156: In Function GetBuildType, line 1170, RegOpenKeyExfailedwith error 0x2
> 4.265: Return Value From OnACPower = 1
> 4.265: OnACPower returned value( 0x1 ) which is Equal To 0x1
> 4.265: Condition succeeded for section OnACPower.Section in Line 1 of
> PreRequisite
> 4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
> halcmpx.dll
> 4.281: Condition succeeded for section CustomHalUnisysBlock.Section in Line
> 2 of PreRequisite
> 4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
> Unisys CMP Server ACPI HAL
> 4.281: First Condition in CustomHalUniSysBlock.Section2 Succeeded
> 4.281: Condition succeeded for section CustomHalUniSysBlock.Section2 in Line
> 3 of PreRequisite
> 4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
> HALSRAAC.DLL
> 4.281: Condition succeeded for section CustomHalStratusBlock.Section in Line
> 4 of PreRequisite
> 4.281: InternalFileName of C:\WINDOWS\system32\HAL.DLL is Not Equal To
> halce52.dll
> 4.281: Condition succeeded for section CustomHalMarathonBlock.Section in
> Line 5 of PreRequisite
> 4.281: Service SpUpdSvc Not Registered in SCM 0x424
> 4.281: Condition succeeded for section SpUpdSvcBlock.Section in Line 6 of
> PreRequisite
> 4.281: Start is Present
> 4.281: SYSTEM\CurrentControlSet\Services\MSDTC\Start is Not Equal To
> Specified Value
> 4.281: Second Condition in MSDTC.Not.Disabled Succeeded
> 4.281: Condition succeeded for section MDSTC.Check.Disabled in Line 7 of
> PreRequisite
> 4.281: C:\WINDOWS\system32\DRIVERS\elxsli2.sys is Not Present
> 4.281: First Condition in Emulex.Driver.Compat.Check.Section Succeeded
> 4.281: Condition succeeded for section Emulex.Driver.Compat.Check.Section in
> Line 8 of PreRequisite
> 4.297: C:\WINDOWS\system32\DRIVERS\ql40xx.sys is Not Present
> 4.297: First Condition in Qlogic.Driver.Compat.Check.Section Succeeded
> 4.297: Condition succeeded for section Qlogic.Driver.Compat.Check.Section in
> Line 9 of PreRequisite
> 4.297: HotfixRefreshRequired is Not Present
> 4.297: First Condition in HotfixRefresh.Registry.Check.Section Succeeded
> 4.297: Condition succeeded for section HotfixRefresh.Registry.Check.Section
> in Line 10 of PreRequisite
> 8.672:InstallInfCatalogFile: Installing
> c:\30967b5d209ead99a0\i386\update\SP2.cat as _000000_.cat...
> 8.687: VerifyTargetFileSize: Unable to verify size as Source = NULL for file
> c:\windows\_000000_.cat
> 8.812: InstallCatalogFile: InstallCatalogfailedfor
> c:\windows\_000000_.cat; error=0xfffffbfe.
> 8.812:InstallInfCatalogFile:Installationfailed;err or=0x00000002.
> 8.812: IsInfFileTrusted: ValidateSingleFileSignatureFailed:
> STR_FAILED_INF_INTEGRITY
> 8.812: Service Pack 2 Setup encountered an error: Setup could not verify
> the integrity of the file Update.inf. Make sure the Cryptographic service is
> running on this computer.
> 9.125: CleanupTrustedInfFile: GetFileAttributes for
> C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\oem27.catfailed: 0x2
> 9.125: UnRegisterSpuninstForRecovery,failedto delete SpRecoverCmdLine
> value, error 0x2
> 9.125: DoInstallation:Failedto unregistering spuninst.exe for recovery.
> 9.125: Setup could not verify the integrity of the file Update.inf. Make
> sure the Cryptographic service is running on this computer.
> 185.562: Message displayed to the user: Setup could not verify the integrity
> of the file Update.inf. Make sure the Cryptographic service is running on
> this computer.
> 185.562: User Input: OK
> 185.562: Update.exe extended error code = 0xf0da
> 185.562: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
> Thx Thomas
I spent an afternoon trying to figure this out. Turned out I needed
to install SP1 first, then SP2 installed without a problem.
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