Installed latest security update and lost internet connection

I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
When I restarted the machine the internet connection is gone. It is an
always on cable connection. It says that it has "no connectivity"! What can
I do?
--
Allan

Look for a change in the DNS suffix in your network connection advanced
TCP/IP properties. If you only have one PC, the DNS suffix should normally
be blank unless otherwise specified by your ISP (unlikely).

"SmokyJoe56" wrote:

> I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> When I restarted the machine the internet connection is gone. It is an
> always on cable connection. It says that it has "no connectivity"! What can
> I do?
> --
> Allan

I had (have) a similar experience. After the update, my connection status is
'connected' but the PC is not recieving network traffic. DNS suffix
(comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
and give a valid IP address. I removed the router from the connection and
wired the PC directly to the cable modem. ISP claims they can ping the modem.
My pings from the PC timeout. Disabled Symantic Internet Security, also.
Still, do not receive network traffic. Any help is appreciated.
--
thanks,
tdf


"Dale" wrote:

> Look for a change in the DNS suffix in your network connection advanced
> TCP/IP properties. If you only have one PC, the DNS suffix should normally
> be blank unless otherwise specified by your ISP (unlikely).
>
> "SmokyJoe56" wrote:
>
> > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > When I restarted the machine the internet connection is gone. It is an
> > always on cable connection. It says that it has "no connectivity"! What can
> > I do?
> > --
> > Allan

July 2008 - kb953463 kb951978 kb90830 kb951748

After I allowed an express install and two reboots I took the short option
and did a Restore. When I have time I shall do a painful, one at a time,
install, 951748 last.

"tdf" wrote:

> I had (have) a similar experience. After the update, my connection status is
> 'connected' but the PC is not recieving network traffic. DNS suffix
> (comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
> and give a valid IP address. I removed the router from the connection and
> wired the PC directly to the cable modem. ISP claims they can ping the modem.
> My pings from the PC timeout. Disabled Symantic Internet Security, also.
> Still, do not receive network traffic. Any help is appreciated.
> --
> thanks,
> tdf
>
>
> "Dale" wrote:
>
> > Look for a change in the DNS suffix in your network connection advanced
> > TCP/IP properties. If you only have one PC, the DNS suffix should normally
> > be blank unless otherwise specified by your ISP (unlikely).
> >
> > "SmokyJoe56" wrote:
> >
> > > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > > When I restarted the machine the internet connection is gone. It is an
> > > always on cable connection. It says that it has "no connectivity"! What can
> > > I do?
> > > --
> > > Allan

As I expected kb951748 was the problem and the cause was an incmpatibility
with Zone Alarm.

The Zone Alarm fix is here:

http://download.zonealarm.com/bin/fr...cessIssue.html

Best advice:

Do a System Restore.
Go on line and check for the Windows Security Update kb
and
Check with your firewall software provider ESPECIALLY Zone Alarm.

"Helen" wrote:

> July 2008 - kb953463 kb951978 kb90830 kb951748
>
> After I allowed an express install and two reboots I took the short option
> and did a Restore. When I have time I shall do a painful, one at a time,
> install, 951748 last.
>
> "tdf" wrote:
>
> > I had (have) a similar experience. After the update, my connection status is
> > 'connected' but the PC is not recieving network traffic. DNS suffix
> > (comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
> > and give a valid IP address. I removed the router from the connection and
> > wired the PC directly to the cable modem. ISP claims they can ping the modem.
> > My pings from the PC timeout. Disabled Symantic Internet Security, also.
> > Still, do not receive network traffic. Any help is appreciated.
> > --
> > thanks,
> > tdf
> >
> >
> > "Dale" wrote:
> >
> > > Look for a change in the DNS suffix in your network connection advanced
> > > TCP/IP properties. If you only have one PC, the DNS suffix should normally
> > > be blank unless otherwise specified by your ISP (unlikely).
> > >
> > > "SmokyJoe56" wrote:
> > >
> > > > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > > > When I restarted the machine the internet connection is gone. It is an
> > > > always on cable connection. It says that it has "no connectivity"! What can
> > > > I do?
> > > > --
> > > > Allan

I Have A Problim .? I Can Download (KB951748). But On Restart. I Cant Get On
To The Internet. I Tryed Uninstalling My Norton&PC Tools Spyware Doctor. But
No Joy. The Onlay Way I Can Get Back On The Internet Is By Uninstalling
(KB951748)
--
jacky


"Helen" wrote:

> As I expected kb951748 was the problem and the cause was an incmpatibility
> with Zone Alarm.
>
> The Zone Alarm fix is here:
>
> http://download.zonealarm.com/bin/fr...cessIssue.html
>
> Best advice:
>
> Do a System Restore.
> Go on line and check for the Windows Security Update kb
> and
> Check with your firewall software provider ESPECIALLY Zone Alarm.
>
> "Helen" wrote:
>
> > July 2008 - kb953463 kb951978 kb90830 kb951748
> >
> > After I allowed an express install and two reboots I took the short option
> > and did a Restore. When I have time I shall do a painful, one at a time,
> > install, 951748 last.
> >
> > "tdf" wrote:
> >
> > > I had (have) a similar experience. After the update, my connection status is
> > > 'connected' but the PC is not recieving network traffic. DNS suffix
> > > (comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
> > > and give a valid IP address. I removed the router from the connection and
> > > wired the PC directly to the cable modem. ISP claims they can ping the modem.
> > > My pings from the PC timeout. Disabled Symantic Internet Security, also.
> > > Still, do not receive network traffic. Any help is appreciated.
> > > --
> > > thanks,
> > > tdf
> > >
> > >
> > > "Dale" wrote:
> > >
> > > > Look for a change in the DNS suffix in your network connection advanced
> > > > TCP/IP properties. If you only have one PC, the DNS suffix should normally
> > > > be blank unless otherwise specified by your ISP (unlikely).
> > > >
> > > > "SmokyJoe56" wrote:
> > > >
> > > > > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > > > > When I restarted the machine the internet connection is gone. It is an
> > > > > always on cable connection. It says that it has "no connectivity"! What can
> > > > > I do?
> > > > > --
> > > > > Allan

I am having the exact same problem on top of a million more issues and they
all seem to revolve around these automatic updates. I am not even sure if the
automatic updates are working. I can connect to the internet via my home
wireless connection but all others are lost. I have been looking around these
newsgroups and have found the exact same problems all over the place here and
they are all related to some microsoft/windows update. This all started
around the time of the SP3 update. Mu CPU is 100 all the time, my computer
freezes, settings keep changing, users added to my computer in MMC that I
have never even heard of but not on my login screen, automatic updates
manually ran all state no updates available and that I am up to date. I just
don't even know where to begin. Numerous virus scans, spyware, malware scans
report clean. Any advice?

"tdf" wrote:

> I had (have) a similar experience. After the update, my connection status is
> 'connected' but the PC is not recieving network traffic. DNS suffix
> (comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
> and give a valid IP address. I removed the router from the connection and
> wired the PC directly to the cable modem. ISP claims they can ping the modem.
> My pings from the PC timeout. Disabled Symantic Internet Security, also.
> Still, do not receive network traffic. Any help is appreciated.
> --
> thanks,
> tdf
>
>
> "Dale" wrote:
>
> > Look for a change in the DNS suffix in your network connection advanced
> > TCP/IP properties. If you only have one PC, the DNS suffix should normally
> > be blank unless otherwise specified by your ISP (unlikely).
> >
> > "SmokyJoe56" wrote:
> >
> > > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > > When I restarted the machine the internet connection is gone. It is an
> > > always on cable connection. It says that it has "no connectivity"! What can
> > > I do?
> > > --
> > > Allan

Help! Help! I am having the same issues. Auto update of SP3 went poorly
and I couldn't manually install SP3 after following all Microsoft hints
(disable virus protect, install full cd version, run rest.cmd patch, etc.).
On top of that, I can't successfully roll back system restall -- every day
saved is not in error. "Windows XP May Not Work Properly" -- Yep,
absolutely!!

So now my computer (Dell Dimension 8400) lost internet connectivity. How do
I get it back? Note: All laptops can connect either via the hard wire or
via wireless option(!), so it's not the wires, router, Comcast, etc. It's
the machine. Help!

So I see DNS/TCP connectivity talk here but I need some idiotproof
walk-through advice for this idiot (me). What do I click on and what do I
check and most importantly, what do I do once I find the culprit?

And if anyone has thoughts on me re-installing XP via the CD's with my
computer, throw those at me as well. Thanks, all!!!

"Nurse27" wrote:

> I am having the exact same problem on top of a million more issues and they
> all seem to revolve around these automatic updates. I am not even sure if the
> automatic updates are working. I can connect to the internet via my home
> wireless connection but all others are lost. I have been looking around these
> newsgroups and have found the exact same problems all over the place here and
> they are all related to some microsoft/windows update. This all started
> around the time of the SP3 update. Mu CPU is 100 all the time, my computer
> freezes, settings keep changing, users added to my computer in MMC that I
> have never even heard of but not on my login screen, automatic updates
> manually ran all state no updates available and that I am up to date. I just
> don't even know where to begin. Numerous virus scans, spyware, malware scans
> report clean. Any advice?
>
> "tdf" wrote:
>
> > I had (have) a similar experience. After the update, my connection status is
> > 'connected' but the PC is not recieving network traffic. DNS suffix
> > (comcast.net) is accurate, DHCP is enabled, ipconfig/release/renew all work
> > and give a valid IP address. I removed the router from the connection and
> > wired the PC directly to the cable modem. ISP claims they can ping the modem.
> > My pings from the PC timeout. Disabled Symantic Internet Security, also.
> > Still, do not receive network traffic. Any help is appreciated.
> > --
> > thanks,
> > tdf
> >
> >
> > "Dale" wrote:
> >
> > > Look for a change in the DNS suffix in your network connection advanced
> > > TCP/IP properties. If you only have one PC, the DNS suffix should normally
> > > be blank unless otherwise specified by your ISP (unlikely).
> > >
> > > "SmokyJoe56" wrote:
> > >
> > > > I just installed Automatic Updates Security KB941569, KB928365 AND KB950759.
> > > > When I restarted the machine the internet connection is gone. It is an
> > > > always on cable connection. It says that it has "no connectivity"! What can
> > > > I do?
> > > > --
> > > > Allan

On Sat, 23 Aug 2008 16:44:01 -0700, Jason Helpless wrote:

> Help! Help! I am having the same issues. Auto update of SP3 went poorly
> and I couldn't manually install SP3 after following all Microsoft hints
> (disable virus protect, install full cd version, run rest.cmd patch, etc.).
> On top of that, I can't successfully roll back system restall -- every day
> saved is not in error. "Windows XP May Not Work Properly" -- Yep,
> absolutely!!
>
> So now my computer (Dell Dimension 8400) lost internet connectivity. How do
> I get it back? Note: All laptops can connect either via the hard wire or
> via wireless option(!), so it's not the wires, router, Comcast, etc. It's
> the machine. Help!
>
> So I see DNS/TCP connectivity talk here but I need some idiotproof
> walk-through advice for this idiot (me). What do I click on and what do I
> check and most importantly, what do I do once I find the culprit?
>
> And if anyone has thoughts on me re-installing XP via the CD's with my
> computer, throw those at me as well. Thanks, all!!!

How to remove Windows XP Service Pack 3 from your computer
http://support.microsoft.com/kb/950249

Things to do prior downloadin/installing SP3.
1.Make an Image backup of the hard drive/Windows Partition before you
install SP3
2.Test your System Restore to see if it is working correctly.
3.Make absolutely sure the machine's free of any hijackware, Trojan, or
virus infections before installing SP3.
4.Run Disk Cleanup then run a Defrag session before installing SP3.
5.Disable all real-time protections (anti-virus; anti-spyware;third-party
firewall) before downloading/installing SP3.
6.Reboot twice after installing SP3.
7.Run another Defrag.

Detailed information:
WinXP SP3 - Read all prerequisites for a successful installation
http://msmvps.com/blogs/harrywaldron...tallation.aspx

Steps to take before you install Windows XP Service Pack 3
http://support.microsoft.com/kb/950717

Windows XP Service Pack 3 Overview
http://www.microsoft.com/downloads/d...displaylang=en

Release Notes for Windows XP Service Pack 3
http://support.microsoft.com/kb/936929

Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP
installation
http://support.microsoft.com/kb/943144