Installed SP 2 -- Now won't boot

My desktop is XP Home SP2. I just reformatted the C drive and
reinstalled software. I was using Outlook 2000, hit
Control+Alt+Delete to see if another instance was running, and Bam!
The system crashed!

I have not been able to get it to boot up since. I have tried booting
from the XP CD; I chose "repair." In just one second, it said the
repair was finished. No joy.

Sometimes when I turn the system on, it immediately loads the BIOS
menu. Other times it loads a black screen with some information about
PCI configuration. No prompt.

I have two internal hard drives. I've tried changing the BIOS to boot
from the other hard drive. No joy.

Of course, I have AVG and Zone Alarm. I run a virus test and also run
Spybot S&D (updated) daily. (I have turned off Windows Firewall for
the time being).

Some of the error messages have included:
CPU frequency mismatch.
NTDLR missing
sparrow.sys missing

Pleeeeeeeeeeeeeease help me!

<*((((><{

<*(((><{ wrote:
> My desktop is XP Home SP2. I just reformatted the C drive and
> reinstalled software. I was using Outlook 2000, hit
> Control+Alt+Delete to see if another instance was running, and Bam!
> The system crashed!
>
> I have not been able to get it to boot up since. I have tried
> booting from the XP CD; I chose "repair." In just one second, it
> said the repair was finished. No joy.
>
> Sometimes when I turn the system on, it immediately loads the BIOS
> menu. Other times it loads a black screen with some information
> about PCI configuration. No prompt.
>
> I have two internal hard drives. I've tried changing the BIOS to
> boot from the other hard drive. No joy.
>
> Of course, I have AVG and Zone Alarm. I run a virus test and also
> run Spybot S&D (updated) daily. (I have turned off Windows
> Firewall for the time being).
>
> Some of the error messages have included:
> CPU frequency mismatch.
> NTDLR missing
> sparrow.sys missing
>
> Pleeeeeeeeeeeeeease help me!

Defective hardware?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

<*(((><{ wrote:
> My desktop is XP Home SP2. I just reformatted the C drive and
> reinstalled software. I was using Outlook 2000, hit
> Control+Alt+Delete to see if another instance was running, and Bam!
> The system crashed!
>
> I have not been able to get it to boot up since. I have tried
> booting from the XP CD; I chose "repair." In just one second, it
> said the repair was finished. No joy.
>
> Sometimes when I turn the system on, it immediately loads the BIOS
> menu. Other times it loads a black screen with some information
> about PCI configuration. No prompt.
>
> I have two internal hard drives. I've tried changing the BIOS to
> boot from the other hard drive. No joy.
>
> Of course, I have AVG and Zone Alarm. I run a virus test and also
> run Spybot S&D (updated) daily. (I have turned off Windows
> Firewall for the time being).
>
> Some of the error messages have included:
> CPU frequency mismatch.
> NTDLR missing
> sparrow.sys missing
>
> Pleeeeeeeeeeeeeease help me!

BTW Fishy - I know you must know how to cross-post by now. You have
multi-posted this three times - each with different information (more/less,
slightly worded diferently, etc.) -- surely you know the advantage of
cross-posting vs multi-posting by now.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html

I don't know how to cross post. Sorry.

Can you explain why you think it's defective hardware? And which
hardware do you think is defective?

Thank you.

<*((((><{



In the last exciting episode on Wed, 7 Jun 2006 21:13:18 -0500,
"Shenan Stanley" <> wrote:

><*(((><{ wrote:
>> My desktop is XP Home SP2. I just reformatted the C drive and
>> reinstalled software. I was using Outlook 2000, hit
>> Control+Alt+Delete to see if another instance was running, and Bam!
>> The system crashed!
>>
>> I have not been able to get it to boot up since. I have tried
>> booting from the XP CD; I chose "repair." In just one second, it
>> said the repair was finished. No joy.
>>
>> Sometimes when I turn the system on, it immediately loads the BIOS
>> menu. Other times it loads a black screen with some information
>> about PCI configuration. No prompt.
>>
>> I have two internal hard drives. I've tried changing the BIOS to
>> boot from the other hard drive. No joy.
>>
>> Of course, I have AVG and Zone Alarm. I run a virus test and also
>> run Spybot S&D (updated) daily. (I have turned off Windows
>> Firewall for the time being).
>>
>> Some of the error messages have included:
>> CPU frequency mismatch.
>> NTDLR missing
>> sparrow.sys missing
>>
>> Pleeeeeeeeeeeeeease help me!
>
>BTW Fishy - I know you must know how to cross-post by now. You have
>multi-posted this three times - each with different information (more/less,
>slightly worded diferently, etc.) -- surely you know the advantage of
>cross-posting vs multi-posting by now.
>
>--
>Shenan Stanley
> MS-MVP

Fishy: Please reply to one (1) of your numerous recent threads in the MS
newsgroups and stick with it. No one can possibly keep track of what you've
installed/uninstalled/tried if you keep starting new threads:
http://groups.google.com/groups/sear...UTF-8&safe=off

I'm outta here.
--
~PA Bear


<*(((><{ wrote:
> My desktop is XP Home SP2. I just reformatted the C drive and
> reinstalled software. I was using Outlook 2000, hit
> Control+Alt+Delete to see if another instance was running, and Bam!
> The system crashed!
>
> I have not been able to get it to boot up since. I have tried booting
> from the XP CD; I chose "repair." In just one second, it said the
> repair was finished. No joy.
>
> Sometimes when I turn the system on, it immediately loads the BIOS
> menu. Other times it loads a black screen with some information about
> PCI configuration. No prompt.
>
> I have two internal hard drives. I've tried changing the BIOS to boot
> from the other hard drive. No joy.
>
> Of course, I have AVG and Zone Alarm. I run a virus test and also run
> Spybot S&D (updated) daily. (I have turned off Windows Firewall for
> the time being).
>
> Some of the error messages have included:
> CPU frequency mismatch.
> NTDLR missing
> sparrow.sys missing
>
> Pleeeeeeeeeeeeeease help me!
>
> <*((((><{
>

* * Y o u * * were the one! *You* nagged her into installing SP2!
What a nerve! How *dare* you just leave her to her own resources?!?
C'mon PA Bear! Where's your Int Eg Rity? Have a heart!

"PA Bear" <> wrote in message news:...
> Fishy: Please reply to one (1) of your numerous recent threads in the MS
> newsgroups and stick with it. No one can possibly keep track of what you've
> installed/uninstalled/tried if you keep starting new threads:
>
http://groups.google.com/groups/sear...UTF-8&safe=off
>
> I'm outta here.
> --
> ~PA Bear
>
>
> <*(((><{ wrote:
>> My desktop is XP Home SP2. I just reformatted the C drive and
>> reinstalled software. I was using Outlook 2000, hit
>> Control+Alt+Delete to see if another instance was running, and Bam!
>> The system crashed!
>>
>> I have not been able to get it to boot up since. I have tried booting
>> from the XP CD; I chose "repair." In just one second, it said the
>> repair was finished. No joy.
>>
>> Sometimes when I turn the system on, it immediately loads the BIOS
>> menu. Other times it loads a black screen with some information about
>> PCI configuration. No prompt.
>>
>> I have two internal hard drives. I've tried changing the BIOS to boot
>> from the other hard drive. No joy.
>>
>> Of course, I have AVG and Zone Alarm. I run a virus test and also run
>> Spybot S&D (updated) daily. (I have turned off Windows Firewall for
>> the time being).
>>
>> Some of the error messages have included:
>> CPU frequency mismatch.
>> NTDLR missing
>> sparrow.sys missing
>>
>> Pleeeeeeeeeeeeeease help me!
>>
>> <*((((><{
>>
>

Fishy I believe is a "he".

Boot or shutdown problems after Service Pack 2 installation
http://winhlp.com/WxSP2.htm#Boot_or_...2_installation

http://support.microsoft.com/default.aspx?kbid=875350
How to remove Windows XP Service Pack 2 from your computer

http://support.microsoft.com/default...t=windowsxpsp2
How to use the Automatic Recovery feature to recover your computer if the
Windows XP Service Pack 2 Setup program is not completed successfully

How to help protect your computer if you decide to remove Windows XP Service
Pack 2 from your Windows XP-based computer or from your Windows XP Tablet PC
2005-based Tablet PC
http://support.microsoft.com/kb/878454/en-us

Service Pack 2 information
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm
http://www.windowstalk.org/sp2.htm


--

===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527
(Links to web pages and MSKB Articles are posted for the purposes of keeping the
information current)


"Michael Jennings" <> wrote in message
news:...
|* * Y o u * * were the one! *You* nagged her into installing SP2!
| What a nerve! How *dare* you just leave her to her own resources?!?
| C'mon PA Bear! Where's your Int Eg Rity? Have a heart!
|
| "PA Bear" <> wrote in message
news:...
| > Fishy: Please reply to one (1) of your numerous recent threads in the MS
| > newsgroups and stick with it. No one can possibly keep track of what you've
| > installed/uninstalled/tried if you keep starting new threads:
| >
|
http://groups.google.com/groups/sear...UTF-8&safe=off
| >
| > I'm outta here.
| > --
| > ~PA Bear
| >
| >
| > <*(((><{ wrote:
| >> My desktop is XP Home SP2. I just reformatted the C drive and
| >> reinstalled software. I was using Outlook 2000, hit
| >> Control+Alt+Delete to see if another instance was running, and Bam!
| >> The system crashed!
| >>
| >> I have not been able to get it to boot up since. I have tried booting
| >> from the XP CD; I chose "repair." In just one second, it said the
| >> repair was finished. No joy.
| >>
| >> Sometimes when I turn the system on, it immediately loads the BIOS
| >> menu. Other times it loads a black screen with some information about
| >> PCI configuration. No prompt.
| >>
| >> I have two internal hard drives. I've tried changing the BIOS to boot
| >> from the other hard drive. No joy.
| >>
| >> Of course, I have AVG and Zone Alarm. I run a virus test and also run
| >> Spybot S&D (updated) daily. (I have turned off Windows Firewall for
| >> the time being).
| >>
| >> Some of the error messages have included:
| >> CPU frequency mismatch.
| >> NTDLR missing
| >> sparrow.sys missing
| >>
| >> Pleeeeeeeeeeeeeease help me!
| >>
| >> <*((((><{
| >>
| >
|
|

I'm a SHE! And thank you, Michael, for sticking up for me.

<*((((><{



In the last exciting episode on Thu, 8 Jun 2006 18:29:04 +1000,
"TaurArian [MS-MVP]" <> wrote:

>Fishy I believe is a "he".
>
>Boot or shutdown problems after Service Pack 2 installation
>http://winhlp.com/WxSP2.htm#Boot_or_...2_installation
>
>http://support.microsoft.com/default.aspx?kbid=875350
>How to remove Windows XP Service Pack 2 from your computer
>
>http://support.microsoft.com/default...t=windowsxpsp2
>How to use the Automatic Recovery feature to recover your computer if the
>Windows XP Service Pack 2 Setup program is not completed successfully
>
>How to help protect your computer if you decide to remove Windows XP Service
>Pack 2 from your Windows XP-based computer or from your Windows XP Tablet PC
>2005-based Tablet PC
>http://support.microsoft.com/kb/878454/en-us
>
>Service Pack 2 information
>http://www3.telus.net/dandemar/xpsp2.htm
>http://www3.telus.net/dandemar/spackins.htm
>http://www.windowstalk.org/sp2.htm

Heart, schmart, and keep in mind that Fishy formatted and reinstalled WinXP
before installing SP2. I've pointed her to the following pages (and more)
on numerous occasions over the past year. Ain't my fault if she decides to
ignore my advice. (Should make one helluva lawyer if she ever makes it
through Willamette.)

Before You Connect a New Computer to the Internet
http://www.cert.org/tech_tips/before_you_plug_in.html

Protect Your PC
http://www.microsoft.com/athome/security/protect/

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx
--
~PA Bear

Michael Jennings wrote:
> * * Y o u * * were the one! *You* nagged her into installing SP2!
> What a nerve! How *dare* you just leave her to her own resources?!?
> C'mon PA Bear! Where's your Int Eg Rity? Have a heart!
>
> "PA Bear" <> wrote in message
> news:...
> > Fishy: Please reply to one (1) of your numerous recent threads in the MS
> > newsgroups and stick with it. No one can possibly keep track of what
> > you've installed/uninstalled/tried if you keep starting new threads:
> >
> http://groups.google.com/groups/sear...UTF-8&safe=off
> >
> > I'm outta here.
> > --
> > ~PA Bear
> >
> >
> > <*(((><{ wrote:
> > > My desktop is XP Home SP2. I just reformatted the C drive and
> > > reinstalled software. I was using Outlook 2000, hit
> > > Control+Alt+Delete to see if another instance was running, and Bam!
> > > The system crashed!
> > >
> > > I have not been able to get it to boot up since. I have tried booting
> > > from the XP CD; I chose "repair." In just one second, it said the
> > > repair was finished. No joy.
> > >
> > > Sometimes when I turn the system on, it immediately loads the BIOS
> > > menu. Other times it loads a black screen with some information about
> > > PCI configuration. No prompt.
> > >
> > > I have two internal hard drives. I've tried changing the BIOS to boot
> > > from the other hard drive. No joy.
> > >
> > > Of course, I have AVG and Zone Alarm. I run a virus test and also run
> > > Spybot S&D (updated) daily. (I have turned off Windows Firewall for
> > > the time being).
> > >
> > > Some of the error messages have included:
> > > CPU frequency mismatch.
> > > NTDLR missing
> > > sparrow.sys missing
> > >
> > > Pleeeeeeeeeeeeeease help me!
> > >
> > > <*((((><{
> > >

The line, "(I have turned off Windows Firewall for the time being),"
is a clue, if there's nothing wrong with the computer other than malware.
Very clearly CERT instructs that a firewall be turned on and left on.

I would want to flash the BIOS and diagnose, then zero write, the drives,
which isn't what the OP wants to hear, so there's no point getting into that.

"PA Bear" <> wrote in message news:eRfVz%23%...
> Heart, schmart, and keep in mind that Fishy formatted and reinstalled WinXP
> before installing SP2. I've pointed her to the following pages (and more)
> on numerous occasions over the past year. Ain't my fault if she decides to
> ignore my advice. (Should make one helluva lawyer if she ever makes it
> through Willamette.)
>
> Before You Connect a New Computer to the Internet
> http://www.cert.org/tech_tips/before_you_plug_in.html

CERT provides this link to "BE SURE XP FIREWALL IS ON" screenshots:
http://www.microsoft.com/windowsxp/u...nmore/icf.mspx

> Protect Your PC
> http://www.microsoft.com/athome/security/protect/
>
> What to Know Before Downloading/Installing SP2
> http://www.microsoft.com/windowsxp/s...hattoknow.mspx
> --
> ~PA Bear
>
> Michael Jennings wrote:
>> * * Y o u * * were the one! *You* nagged her into installing SP2!
>> What a nerve! How *dare* you just leave her to her own resources?!?
>> C'mon PA Bear! Where's your Int Eg Rity? Have a heart!
>>
>> "PA Bear" <> wrote in message
>> news:...
>> > Fishy: Please reply to one (1) of your numerous recent threads in the MS
>> > newsgroups and stick with it. No one can possibly keep track of what
>> > you've installed/uninstalled/tried if you keep starting new threads:
>> >
>>
http://groups.google.com/groups/sear...UTF-8&safe=off
>> >
>> > I'm outta here.
>> > --
>> > ~PA Bear
>> >
>> >
>> > <*(((><{ wrote:
>> > > My desktop is XP Home SP2. I just reformatted the C drive and
>> > > reinstalled software. I was using Outlook 2000, hit
>> > > Control+Alt+Delete to see if another instance was running, and Bam!
>> > > The system crashed!
>> > >
>> > > I have not been able to get it to boot up since. I have tried booting
>> > > from the XP CD; I chose "repair." In just one second, it said the
>> > > repair was finished. No joy.
>> > >
>> > > Sometimes when I turn the system on, it immediately loads the BIOS
>> > > menu. Other times it loads a black screen with some information about
>> > > PCI configuration. No prompt.
>> > >
>> > > I have two internal hard drives. I've tried changing the BIOS to boot
>> > > from the other hard drive. No joy.
>> > >
>> > > Of course, I have AVG and Zone Alarm. I run a virus test and also run
>> > > Spybot S&D (updated) daily. (I have turned off Windows Firewall for
>> > > the time being).
>> > >
>> > > Some of the error messages have included:
>> > > CPU frequency mismatch.
>> > > NTDLR missing
>> > > sparrow.sys missing
>> > >
>> > > Pleeeeeeeeeeeeeease help me!
>> > >
>> > > <*((((><{
>> > >
>