"Bionca" <> wrote in message
news: ups.com...
>I just got done installing service pack 2 in safe mode and it was
> successful, rebooted, and all it got to was the blue windows screen
> (where my icons would appear for me to log into my desktop). all i see
> is a blue windows screen with the windows logo, even under safe mode.
> I'm so lost and upset. I'm afraid of having to restore. Anyone know
> ways for me not to result to that?
See if you can get into Task Manager. E.g. press Ctrl-Alt-Delete
If so, you can use its File, New Task command to try restarting
explorer.exe, or cmd.exe etc.
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