installed SP3 on Win2000 pro box, now Windows Update shows NO updates avail?

It doesn't give an error, it just shows NO updates available. At the very
least, it should recommend SP4 for Win2000. I checked WinVer and it is at SP3.

I can use windows update from other SP3 computers - and it always suggests SP4
and a few others.

How do I resolve this?
--
Thanks in advance, Les Caudle

Les Caudle wrote:
> It doesn't give an error, it just shows NO updates available. At the
> very least, it should recommend SP4 for Win2000. I checked WinVer
> and it is at SP3.
>
> I can use windows update from other SP3 computers - and it always
> suggests SP4 and a few others.
>
> How do I resolve this?

Hello Les,
First, be sure to follow these tips before & during application of SP4 (same for any other o.s. service pack).
Be sure you have plenty of FREE space on your HDD.
Disable & close antivirus program. Be sure no add-on utility like Popup ad-remover is on. Close all open user programs.
Get the FULL service pack & Save it to disk. Then run the full SP update.

Download page for Win2K SP4 http://www.microsoft.com/windows2000...p4/default.asp

The following are standard tips and are intended only as a 'first' checklist.
Recheck your Security & Privacy settings AND the ADVANCED settings in I.E.

1. In Internet Explorer> Tools, click Internet Options, and then click Languages....
If this box is empty, add at least one language -- your usual language.
If you happen to have 2 or more, move English up on this list.

2. Disengage your Discussion Bar in Internet Explorer: Click View on main IE menu.
Point to Explorer Bar. If "Discuss" has a check mark, click Discuss to *remove the check mark* and clear it.
You may note, if the discussion bar is active, it would appear near the bottom of IE window.

3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru the list)

These are "some" of the items that I do have CHECKed (selected):
Under HTTP 1.1 settings --
Use HTTP 1.1 (ON / Selected)
+ Enable / check to use HTTP 1.1 with proxy servers **** <<----

and under Security :
Clear (un-check) the check box next to "Check for server certificate revocation" . ( *OFF* )

Use SSL 2.0 (ON / selected)
Use SSL 3.0 (ON)

4. Internet Explorer > Tools > Internet Options > Connections Tab
Click on LAN Settings > * Uncheck* the Automatically detect settings.
Make sure _no other_ settings on this screen are enabled.

5. Internet Explorer > main menu /Tools/Internet Options >

Security Tab/ click on green icon Trusted Sites/click Sites button.
Click "Require server verification (https for all sites in this zone" to *clear* the selection.

In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --

type
http://www.download.windowsupdate.com (and then click Add )

http://v4.windowsupdate.microsoft.com (click Add)

https://v4.windowsupdate.microsoft.com (yes with HTTPS)

http://windowsupdate.microsoft.com

http://download.windowsupdate.com

Click OK.

- - - -
Make sure you are not *disabling* any scripting capabilities in I.E.

Recheck ActiveX acceptance. Instead of disable, try using "prompt".

On the SECURITY Tab > Custom level button > recheck all entries
under Settings. Review items that you may have disabled.

You need to be sure to delete your temp internet cache files on a regular & consistent basis.
I.E. Tools>Internet Options >Advanced --scroll list.
Advanced Tab>>Security sub-section:
"Enable" (click on to activate or tick) "Empty Temporary Internet Files folder when browser is closed".

Apply changes to I.E. & exit out of it.
--
Maurice N
MVP Windows - Shell / User
-----

P.S. Microsoft Windows 2000 Service Pack 4 Installation and Deployment Guide (SPDeploy.htm)
http://www.microsoft.com/windows2000...4/spdeploy.htm

--
Maurice N
MVP Windows - Shell / User
-----

Maurice - I do not intend to install SP4, I only used that as an example of what
it should offer for a box that does not have SP4 installed.

There are not errors reported, it just says ' there are not updates available at
this time." I have seen what happens when IE is misconfigured - and this is
different.

There is plenty of space available - and nothing has changed other than applying
SP3 and other MS security updates.- very frustrating.

Regards, Les Caudle

On Sat, 26 Jul 2003 10:05:19 -0500, "Maurice N" <> wrote:

>Les Caudle wrote:
>> It doesn't give an error, it just shows NO updates available. At the
>> very least, it should recommend SP4 for Win2000. I checked WinVer
>> and it is at SP3.
>>
>> I can use windows update from other SP3 computers - and it always
>> suggests SP4 and a few others.
>>
>> How do I resolve this?
>
>Hello Les,
>First, be sure to follow these tips before & during application of SP4 (same for any other o.s. service pack).
>Be sure you have plenty of FREE space on your HDD.
>Disable & close antivirus program. Be sure no add-on utility like Popup ad-remover is on. Close all open user programs.
>Get the FULL service pack & Save it to disk. Then run the full SP update.
>
>Download page for Win2K SP4 http://www.microsoft.com/windows2000...p4/default.asp
>
>The following are standard tips and are intended only as a 'first' checklist.
>Recheck your Security & Privacy settings AND the ADVANCED settings in I.E.
>
>1. In Internet Explorer> Tools, click Internet Options, and then click Languages....
>If this box is empty, add at least one language -- your usual language.
>If you happen to have 2 or more, move English up on this list.
>
>2. Disengage your Discussion Bar in Internet Explorer: Click View on main IE menu.
>Point to Explorer Bar. If "Discuss" has a check mark, click Discuss to *remove the check mark* and clear it.
>You may note, if the discussion bar is active, it would appear near the bottom of IE window.
>
>3. I. E. Tools >Internet Options > Advanced Tab > (scroll down thru the list)
>
>These are "some" of the items that I do have CHECKed (selected):
>Under HTTP 1.1 settings --
>Use HTTP 1.1 (ON / Selected)
>+ Enable / check to use HTTP 1.1 with proxy servers **** <<----
>
>and under Security :
>Clear (un-check) the check box next to "Check for server certificate revocation" . ( *OFF* )
>
>Use SSL 2.0 (ON / selected)
>Use SSL 3.0 (ON)
>
>4. Internet Explorer > Tools > Internet Options > Connections Tab
> Click on LAN Settings > * Uncheck* the Automatically detect settings.
> Make sure _no other_ settings on this screen are enabled.
>
>5. Internet Explorer > main menu /Tools/Internet Options >
>
>Security Tab/ click on green icon Trusted Sites/click Sites button.
>Click "Require server verification (https for all sites in this zone" to *clear* the selection.
>
> In the "Add this Web site to the zone:" field, add these entries to list of "Trusted Sites" --
>
>type
>http://www.download.windowsupdate.com (and then click Add )
>
>http://v4.windowsupdate.microsoft.com (click Add)
>
>https://v4.windowsupdate.microsoft.com (yes with HTTPS)
>
>http://windowsupdate.microsoft.com
>
>http://download.windowsupdate.com
>
> Click OK.
>
> - - - -
>Make sure you are not *disabling* any scripting capabilities in I.E.
>
>Recheck ActiveX acceptance. Instead of disable, try using "prompt".
>
>On the SECURITY Tab > Custom level button > recheck all entries
>under Settings. Review items that you may have disabled.
>
>You need to be sure to delete your temp internet cache files on a regular & consistent basis.
>I.E. Tools>Internet Options >Advanced --scroll list.
>Advanced Tab>>Security sub-section:
>"Enable" (click on to activate or tick) "Empty Temporary Internet Files folder when browser is closed".
>
>Apply changes to I.E. & exit out of it.

Les Caudle wrote:
> Maurice - I do not intend to install SP4, I only used that as an
> example of what it should offer for a box that does not have SP4
> installed.
>
> There are not errors reported, it just says ' there are not updates
> available at this time." I have seen what happens when IE is
> misconfigured - and this is different.
>
> There is plenty of space available - and nothing has changed other
> than applying SP3 and other MS security updates.- very frustrating.
>
> Regards, Les Caudle
>
Les,
Insure that you have used my checklist to review your settings in Internet Explorer.
Close/exit any Popup ad remover utility before going to Windows Update.

Look at your log file; copy & paste back here the sections for the last 2 dates (of runs to Windows Update).
Look at the bottom part of the file.

Use Windows' Notepad to open this log:
C:\Windows\Windows Update.log (for Win XP & Win98/Me) ( folder \WINNT for Win2000)

Having found the "error" , then do a "search" on this MS page. See MS Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/


There are a few security updates you need to get, seeing that you have Win2000. There is a real need to be up-to-date on security--- especially this week.

All else failing, you can get security updates by alternate means.
Review this http://www.microsoft.com/technet/tre...ty/current.asp
--
Maurice N
MVP Windows - Shell / User
-----

I'll probably just use a previous Ghost and start over. Applying the security
fixes is what killed my ability to use Windows Update on this box. It worked a
few days ago before I applied the last set of security updates. Oh Well.
Always something. Ghost is my best friend with MS products.

Regards, Les Caudle

On Sun, 27 Jul 2003 14:05:03 -0500, "Maurice N" <> wrote:

>Les Caudle wrote:
>> Maurice - I do not intend to install SP4, I only used that as an
>> example of what it should offer for a box that does not have SP4
>> installed.
>>
>> There are not errors reported, it just says ' there are not updates
>> available at this time." I have seen what happens when IE is
>> misconfigured - and this is different.
>>
>> There is plenty of space available - and nothing has changed other
>> than applying SP3 and other MS security updates.- very frustrating.
>>
>> Regards, Les Caudle
>>
>Les,
>Insure that you have used my checklist to review your settings in Internet Explorer.
>Close/exit any Popup ad remover utility before going to Windows Update.
>
>Look at your log file; copy & paste back here the sections for the last 2 dates (of runs to Windows Update).
>Look at the bottom part of the file.
>
>Use Windows' Notepad to open this log:
>C:\Windows\Windows Update.log (for Win XP & Win98/Me) ( folder \WINNT for Win2000)
>
>Having found the "error" , then do a "search" on this MS page. See MS Windows Update Troubleshooter
>http://v4.windowsupdate.microsoft.com/troubleshoot/
>
>
>There are a few security updates you need to get, seeing that you have Win2000. There is a real need to be up-to-date on security--- especially this week.
>
>All else failing, you can get security updates by alternate means.
>Review this http://www.microsoft.com/technet/tre...ty/current.asp

Did you try getting an extract from the Windows Update.log ?

Maurice N

Les Caudle wrote:
> I'll probably just use a previous Ghost and start over. Applying the
> security fixes is what killed my ability to use Windows Update on
> this box. It worked a few days ago before I applied the last set of
> security updates. Oh Well. Always something. Ghost is my best
> friend with MS products.
>
> Regards, Les Caudle

I looked that the problem box one more time. The user had somehow managed to
set their clock one year in the past. After correcting, windows update works.
Always something! Thanks, Les Caudle

On Mon, 28 Jul 2003 22:17:14 -0500, "Maurice N" <> wrote:

>Did you try getting an extract from the Windows Update.log ?
>
>Maurice N
>
>Les Caudle wrote:
>> I'll probably just use a previous Ghost and start over. Applying the
>> security fixes is what killed my ability to use Windows Update on
>> this box. It worked a few days ago before I applied the last set of
>> security updates. Oh Well. Always something. Ghost is my best
>> friend with MS products.
>>
>> Regards, Les Caudle