Hi 769--
Do you get a specific error message with the BSOD or any WMP errors on the
desktop or at Event Viewer? Reason I ask is that WMP fixes are often
specific to WMP errors. If you do see if you can match them at:
References that you can use to match errors you find in Event Viewer:
Windows Media Player Help Articles List
http://msmvps.com/chrisl/articles/17315.aspx
Windows Media Player: WMP mini FAQ (Zach Robinson Lead Developer WMP Core
Team MSFT
http://www.zachd.com/pss/pss.html
If you cannot find the error in Event Viewer to match with these resources
then use one of these to fix it:
***SFC as a Remedy***:
SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.
How to Run SFC:
Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.
***Startup Repair from the Vista DVD***
How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):
http://www.windowsvista.windowsreins...rtup/index.htm
If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):
Startup Repair will look like this when you put in the Vista DVD:
http://www.vistaclues.com/wp-content...r-computer.png
You run the startup repair tool this way (and system restore from here is
also sometimes effective):
http://support.microsoft.com/kb/925810/en-us
How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm
It will automatically take you to this on your screen:
http://www.vistaclues.com/wp-content...r-computer.png
That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.
The gray screen after you click the first link in the above pic will look
like this:
http://www.windowsreinstall.com/winv...ir/Image17.gif
Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.
You could also try a Repair Install with Vista which is done exactly the
same way as in XP:
***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx
Good luck,
CH
"Borderline769" <> wrote in message
news:...
>
> Had my computer for a two week stint while i had a fight with comcast
> during which everything thing worked well. The day i get internet
> finally, i dutifully went and downloaded driver updates for all my
> components, installed AVG and AdAware, then finally installed my Zune
> software.
>
> Tried playing my MP3's in the Zune player and ended up getting strange
> distortions in the songs that worked fine previously. At random points
> in every song the computer will "stutter" and slow down. Thinking it
> may be a problem with the zune i pulled up my media player again and
> the problem was worse! Now not only does all media (video as well)
> stutter, but if WMP is left on for any length of time i get a blue
> screen of death and a reboot.
>
> Im also fairly certain that the Zune software killed my laptop prior to
> this, anyone have any suggestions to fix these problems (barring
> reformat if possible...)
>
>
> --
> Borderline769
> ------------------------------------------------------------------------
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