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Installer 3.1 error 0x80070005 (KB893803v2)

 
 
Rowland Costin
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Posts: n/a

 
      02-09-2006
Hi All

I am having problems with my Windows XP Pro SP2 Windows update. I was
already on this build, when I had a serious crash and had to reinstall the
opsys from a Windows XP Pro SP2 disk. All installed ok, but when I go to
Windows update, it says it wants to update windows installer. (This was done
originally, but I guess that the raw install has put an old one back). So I
let it try to update and it falls over during the install and says failed to
update.

On checking the status under the update history, the error is apparently
0x80070005. So, I downloaded the KB893803v2 patch from the msdn web site and
try installing it manually (After a reboot of course!)

This also fails with the message Set up error, Access is Denied, and then it
rolls itself back.

Can anyone suggest where to go from here?

I assume windows update will not let me make any other security updates
until this is sorted.

Thanks in advance

Rowland



 
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Haqiu
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Posts: n/a

 
      02-10-2006
Step 1 Verify the permission of the relevant registry entries
===============================================
1. Click Start->Run.
2. Input REGEDT32 and click OK.
3. Highlight HKEY-Local-Machine, click Security menu, and click permissions.
4. Click Add, input "everyone" in the pop window and click apply.
5. Check if "everyone" in the user names has the full control check on the
allow array.
6. Click Okay to exit and restart to see if it works.

Step 2 Verify Group policy
======================
1. Click Start->Run.
2. Input REGEDT32 and click OK.
3. Check the following keys are present.

HKEY_CURRENT_USER\Software\Policies
HKEY_LOCAL_MACHINE\SOFTWARE\Policies
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\policies

4. If they are, right click these keys one by one and choose export to back
them up respectively.
5. Delete the above keys.
6. Restart the computer and check if the problem is resolved.


"Rowland Costin" wrote:

> Hi All
>
> I am having problems with my Windows XP Pro SP2 Windows update. I was
> already on this build, when I had a serious crash and had to reinstall the
> opsys from a Windows XP Pro SP2 disk. All installed ok, but when I go to
> Windows update, it says it wants to update windows installer. (This was done
> originally, but I guess that the raw install has put an old one back). So I
> let it try to update and it falls over during the install and says failed to
> update.
>
> On checking the status under the update history, the error is apparently
> 0x80070005. So, I downloaded the KB893803v2 patch from the msdn web site and
> try installing it manually (After a reboot of course!)
>
> This also fails with the message Set up error, Access is Denied, and then it
> rolls itself back.
>
> Can anyone suggest where to go from here?
>
> I assume windows update will not let me make any other security updates
> until this is sorted.
>
> Thanks in advance
>
> Rowland
>
>
>
>

 
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Rowland Costin
Guest
Posts: n/a

 
      02-10-2006
Thanks for the reply Haqiu, I didn't get a chance to try your solution,
though I think its similar to the solution I used. I got fed up and rang
Microsoft and raised an incident. (Free)

It was a permissions issue with the registry. Good old Microsoft support
fixed it with a batch file that ran through the registry and corrected
things, though I had to install the resource kit first. This made available
a program subinacl.exe

I then ran the following batch file in the resource area where the subinacl
program was.

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
subinacl /subdirectories %SystemDrive% /grant=administrators=f

subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=systems=f
subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
subinacl /subdirectories %SystemDrive% /grant=system=f

I beileve this granted full permissions to the administrator. This fixed
the windows update problem.

Hope this may help anyone else with the same problem.

Nice one Microsoft.

Thanks to everyone
Rowland



"Haqiu" <> wrote in message
news:92EFAD8A-A20C-4231-BD92-...
> Step 1 Verify the permission of the relevant registry entries
> ===============================================
> 1. Click Start->Run.
> 2. Input REGEDT32 and click OK.
> 3. Highlight HKEY-Local-Machine, click Security menu, and click
> permissions.
> 4. Click Add, input "everyone" in the pop window and click apply.
> 5. Check if "everyone" in the user names has the full control check on the
> allow array.
> 6. Click Okay to exit and restart to see if it works.
>
> Step 2 Verify Group policy
> ======================
> 1. Click Start->Run.
> 2. Input REGEDT32 and click OK.
> 3. Check the following keys are present.
>
> HKEY_CURRENT_USER\Software\Policies
> HKEY_LOCAL_MACHINE\SOFTWARE\Policies
> HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies
> HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\policies
>
> 4. If they are, right click these keys one by one and choose export to
> back
> them up respectively.
> 5. Delete the above keys.
> 6. Restart the computer and check if the problem is resolved.
>
>
> "Rowland Costin" wrote:
>
>> Hi All
>>
>> I am having problems with my Windows XP Pro SP2 Windows update. I was
>> already on this build, when I had a serious crash and had to reinstall
>> the
>> opsys from a Windows XP Pro SP2 disk. All installed ok, but when I go to
>> Windows update, it says it wants to update windows installer. (This was
>> done
>> originally, but I guess that the raw install has put an old one back). So
>> I
>> let it try to update and it falls over during the install and says failed
>> to
>> update.
>>
>> On checking the status under the update history, the error is apparently
>> 0x80070005. So, I downloaded the KB893803v2 patch from the msdn web site
>> and
>> try installing it manually (After a reboot of course!)
>>
>> This also fails with the message Set up error, Access is Denied, and then
>> it
>> rolls itself back.
>>
>> Can anyone suggest where to go from here?
>>
>> I assume windows update will not let me make any other security updates
>> until this is sorted.
>>
>> Thanks in advance
>>
>> Rowland
>>
>>
>>
>>



 
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Haqiu
Guest
Posts: n/a

 
      02-12-2006
glad to hear this issue is resolved and thanks for sharing your solution with
us.

indeed i have one tool (reset premission) on hand, but inconvenient to send
it to you in this way.

"Rowland Costin" wrote:

> Thanks for the reply Haqiu, I didn't get a chance to try your solution,
> though I think its similar to the solution I used. I got fed up and rang
> Microsoft and raised an incident. (Free)
>
> It was a permissions issue with the registry. Good old Microsoft support
> fixed it with a batch file that ran through the registry and corrected
> things, though I had to install the resource kit first. This made available
> a program subinacl.exe
>
> I then ran the following batch file in the resource area where the subinacl
> program was.
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=administrators=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=administrators=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=administrators=f
> subinacl /subdirectories %SystemDrive% /grant=administrators=f
>
> subinacl /subkeyreg HKEY_LOCAL_MACHINE /grant=systems=f
> subinacl /subkeyreg HKEY_CURRENT_USER /grant=system=f
> subinacl /subkeyreg HKEY_CLASSES_ROOT /grant=system=f
> subinacl /subdirectories %SystemDrive% /grant=system=f
>
> I beileve this granted full permissions to the administrator. This fixed
> the windows update problem.
>
> Hope this may help anyone else with the same problem.
>
> Nice one Microsoft.
>
> Thanks to everyone
> Rowland
>
>
>
> "Haqiu" <> wrote in message
> news:92EFAD8A-A20C-4231-BD92-...
> > Step 1 Verify the permission of the relevant registry entries
> > ===============================================
> > 1. Click Start->Run.
> > 2. Input REGEDT32 and click OK.
> > 3. Highlight HKEY-Local-Machine, click Security menu, and click
> > permissions.
> > 4. Click Add, input "everyone" in the pop window and click apply.
> > 5. Check if "everyone" in the user names has the full control check on the
> > allow array.
> > 6. Click Okay to exit and restart to see if it works.
> >
> > Step 2 Verify Group policy
> > ======================
> > 1. Click Start->Run.
> > 2. Input REGEDT32 and click OK.
> > 3. Check the following keys are present.
> >
> > HKEY_CURRENT_USER\Software\Policies
> > HKEY_LOCAL_MACHINE\SOFTWARE\Policies
> > HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Policies
> > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\policies
> >
> > 4. If they are, right click these keys one by one and choose export to
> > back
> > them up respectively.
> > 5. Delete the above keys.
> > 6. Restart the computer and check if the problem is resolved.
> >
> >
> > "Rowland Costin" wrote:
> >
> >> Hi All
> >>
> >> I am having problems with my Windows XP Pro SP2 Windows update. I was
> >> already on this build, when I had a serious crash and had to reinstall
> >> the
> >> opsys from a Windows XP Pro SP2 disk. All installed ok, but when I go to
> >> Windows update, it says it wants to update windows installer. (This was
> >> done
> >> originally, but I guess that the raw install has put an old one back). So
> >> I
> >> let it try to update and it falls over during the install and says failed
> >> to
> >> update.
> >>
> >> On checking the status under the update history, the error is apparently
> >> 0x80070005. So, I downloaded the KB893803v2 patch from the msdn web site
> >> and
> >> try installing it manually (After a reboot of course!)
> >>
> >> This also fails with the message Set up error, Access is Denied, and then
> >> it
> >> rolls itself back.
> >>
> >> Can anyone suggest where to go from here?
> >>
> >> I assume windows update will not let me make any other security updates
> >> until this is sorted.
> >>
> >> Thanks in advance
> >>
> >> Rowland
> >>
> >>
> >>
> >>

>
>
>

 
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