installer hosed after itunes/installshield install

I already reformatted my system once to "fix" this, and don't want to do
that again. Here's the details:

1) Windows 2003
2) Install iTunes update (4.7 -> 4.8), the InstallShield based intall gets
hung, and I cancel it.
3) Now, I can't install any new msi install files, update with
windowsupdate, or use add/remove programs (gives a please wait message)

I've tried to regserver the msiexec, installing the 3.0 installer, rebooting
with no luck. This seems to be one of those problems that cut across mutiple
layers of software (apple, installshield, microsoft). So, getting help from
any company's support/kb system was of no use.

Somebody please help!

Anybody? I'm about to reinstall this system again and would probably take
any suggestions at this point...

"Pedrum Mohageri" <> wrote in message
news:...
> I already reformatted my system once to "fix" this, and don't want to do
> that again. Here's the details:
>
> 1) Windows 2003
> 2) Install iTunes update (4.7 -> 4.8), the InstallShield based intall gets
> hung, and I cancel it.
> 3) Now, I can't install any new msi install files, update with
> windowsupdate, or use add/remove programs (gives a please wait message)
>
> I've tried to regserver the msiexec, installing the 3.0 installer,
rebooting
> with no luck. This seems to be one of those problems that cut across
mutiple
> layers of software (apple, installshield, microsoft). So, getting help
from
> any company's support/kb system was of no use.
>
> Somebody please help!
>
>

Pedrum Mohageri wrote:

> I already reformatted my system once to "fix" this, and don't want to do
> that again. Here's the details:
>
> 1) Windows 2003
> 2) Install iTunes update (4.7 -> 4.8), the InstallShield based intall gets
> hung, and I cancel it.
> 3) Now, I can't install any new msi install files, update with
> windowsupdate, or use add/remove programs (gives a please wait message)
>
> I've tried to regserver the msiexec, installing the 3.0 installer, rebooting
> with no luck. This seems to be one of those problems that cut across mutiple
> layers of software (apple, installshield, microsoft). So, getting help from
> any company's support/kb system was of no use.
>
> Somebody please help!
>
>

Look at the Windows Installer Cleanup Utility:
Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/?id=290301

How to use the Windows Installer CleanUp Utility
http://support.microsoft.com/default...on122121121120

Windows Installer Clean up Utility
http://download.microsoft.com/downlo...-US/msicuu.exe

If that doesn't work do a repair installation (aka in place upgrade):

How to Perform a Windows XP Repair Install
http://michaelstevenstech.com/XPrepairinstall.htm

--
Rock
MS MVP Windows - Shell/User