I'm new to this but am experiencing exactly the same problem. Windows udates
ok but when trying to get the Office 2003 updates (kb887979, kb902953,
kb887980 and kb892258) it always reports "failed". I can't even access the
web page to find out what is causing the problem. Will someone at MS note
this problem and respond? I'd hoped that this forum would provide answers ans
assistance
"Tomar" wrote:
> Spoke too soon, it's back. Tried Microsoft support and followed instructions
> from 6 pages I downloaded called 'HOWTO TROUBLESHOOT FAILURES UPDATING YOUR
> OFFICE INSTALLATIONS FROM THE OFFICE UPDATE WEB SITE.' Still have the same
> problem. Maybe soon i'll have the answer.
>
> "Tomar" wrote:
>
> > No specific error message attached, just the failure to install. Does not say
> > why it
> > failed. Though, after turning on my PC this morning I found that the gold
> > 'UPDATE READY' shield has disappeared from my screen.
> >
> >
> > "T100" wrote:
> >
> > > Do you get a specific error message in the log? If so, search the message
> > > number and you may find your answer.
> > >
> > > "Tomar" wrote:
> > >
> > > > Thanks for your info. Looks like it may be the update itself. Hope MS can help
> > > >
> > > > "cookie" wrote:
> > > >
> > > > > Hey,
> > > > > Same problem here. I've tried to install the Outlook 2003 junk email filter
> > > > > once when prompted by auto updates, and twice once I went to the MS website.
> > > > > I hope we can all get an answer soon....
> > > > > cookie
> > > > >
> > > > > "Tomar" wrote:
> > > > >
> > > > > > tried unsucessfully 9 times to install auto update for Outlook 2003 junk
> > > > > > email filter
> > > > > > (KB902953) . Wizard tries to install, then finished message= failed to
> > > > > > install.
> > > > > > Any ideas on how I can get around this?
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