installing service pack 2

i cant seem to install service pack 2 because it comes up with a error
message saying that another application is using a component that it needs
however there are no other applications open.

Perform a "clean boot", then install SP2.

How to perform a clean boot to prevent background programs from interfering
http://support.microsoft.com/kb/331796/en-us

--
Carey Frisch
Microsoft MVP 2007
Windows - Shell/User

Enjoy all the benefits of genuine Microsoft software:
http://www.microsoft.com/genuine/default.mspx

---------------------------------------------------------------------------Â*---------------------------------

"tanice123" wrote:

| i cant seem to install service pack 2 because it comes up with a error
| message saying that another application is using a component that it needs
| however there are no other applications open.