Greetings Claire,
Did this start today and was working before? If so, try signing off and back on again.
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Jonathan Kay
Microsoft MVP - Windows Live Messenger/MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources -
http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2007 Jonathan Kay.
You *must* contact me for redistribution rights.
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"Claire" <> wrote in message
news:B1205602-AA5F-497C-A048-...
> When i try to start an instant message with one of my contacts, it says "the
> following message cannot be delivered to all recipients" but the contact is
> definitely online and so am i
> this is happening every time i try to start a conversation
> please help