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Internet connection being lost periodically

 
 
Broooz
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      12-06-2008
I am running vists SP1. Periodically I am losing the internet connection
when using internet explorer. I can't seem to find any relevant error
messages. The internet is still there for other computers. Turning off the
firewall doesn't make any difference. The only solution is to reboot;
logging off and on doesn't work. I have run antivius and spyware but
nothing found.

Any ideas how I can diagnose the problem please?

 
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Rick Rogers
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      12-06-2008
Hi,

Is the time interval fairly consistent? This could indicate a faulty network
card, or supporting driver. Downloading and installing a more recent driver
release from the network card maker would be the first step.

You might also try running the following from an elevated command prompt*.
Make sure any program that uses an internet connection (web browser, email
program, etc.) is closed first.

ipconfig /release
ipconfig /flushdns
ipconfig /renew

You will get a successful message after each. If not, post back with which
one fails. Otherwise, close the command prompt and reopen web programs.

*To get an elevated command prompt, click start and type cmd. Right click
the entry that appears in the start menu and choose 'run as administrator'.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Broooz" <> wrote in message
news:O1U0Yq%...
>I am running vists SP1. Periodically I am losing the internet connection
>when using internet explorer. I can't seem to find any relevant error
>messages. The internet is still there for other computers. Turning off
>the firewall doesn't make any difference. The only solution is to reboot;
>logging off and on doesn't work. I have run antivius and spyware but
>nothing found.
>
> Any ideas how I can diagnose the problem please?


 
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LesleyO
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      12-07-2008
This happened to me regularly when I had my LinkSys router's encryption set
at WPA. Had to lower the encryption to WEP 128 in order to resolve the
problem. Vista Home Premium 32-bit; wireless g. Any similarity?
Lesley

"Broooz" <> wrote in message
news:O1U0Yq%...
>I am running vists SP1. Periodically I am losing the internet connection
>when using internet explorer. I can't seem to find any relevant error
>messages. The internet is still there for other computers. Turning off
>the firewall doesn't make any difference. The only solution is to reboot;
>logging off and on doesn't work. I have run antivius and spyware but
>nothing found.
>
> Any ideas how I can diagnose the problem please?


 
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Broooz
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      12-07-2008
"Rick Rogers" <> wrote in message
news:eb3wQy#...
> Hi,
>
> Is the time interval fairly consistent?


Not that I can tell

> You might also try running the following from an elevated command prompt*.
> Make sure any program that uses an internet connection (web browser, email
> program, etc.) is closed first.
>
> ipconfig /release
> ipconfig /flushdns
> ipconfig /renew
>


OK will do thanks very much


 
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Broooz
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      12-07-2008
"LesleyO " <> wrote in message
news:#...
> This happened to me regularly when I had my LinkSys router's encryption
> set at WPA. Had to lower the encryption to WEP 128 in order to resolve the
> problem. Vista Home Premium 32-bit; wireless g. Any similarity?
> Lesley

I am not sure why this would happen when my computers running XP are ok.
Anyway, I would be reluctant to reduce security but thanks for the
suggestion


 
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Broooz
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      12-07-2008
Thanks philo

--


"philo" <> wrote in message
news:...
>
> "Broooz" <> wrote in message
> news:O1U0Yq%...
>> I am running vists SP1. Periodically I am losing the internet connection
>> when using internet explorer. I can't seem to find any relevant error
>> messages. The internet is still there for other computers. Turning off

> the
>> firewall doesn't make any difference. The only solution is to reboot;
>> logging off and on doesn't work. I have run antivius and spyware but
>> nothing found.
>>
>> Any ideas how I can diagnose the problem please?
>>

>
>
> try ipconfig /release
> ipconfig /renew
>
>
> http://news.softpedia.com/news/Ipcon...ta-55975.shtml
>
>
>


 
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LesleyO
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      12-07-2008

"Broooz" <> wrote in message
news:Ozs7w%...
> "LesleyO " <> wrote in message
> news:#...
>> This happened to me regularly when I had my LinkSys router's encryption
>> set at WPA. Had to lower the encryption to WEP 128 in order to resolve
>> the problem. Vista Home Premium 32-bit; wireless g. Any similarity?
>> Lesley

> I am not sure why this would happen when my computers running XP are ok.
> Anyway, I would be reluctant to reduce security but thanks for the
> suggestion

Our XP laptop at the time wasn't having a problem either. I know how you
feel about security, though!
Lesley

 
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awec
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      12-08-2008
Broooz wrote:
> I am running vists SP1. Periodically I am losing the internet
> connection when using internet explorer. I can't seem to find any
> relevant error messages. The internet is still there for other
> computers. Turning off the firewall doesn't make any difference. The
> only solution is to reboot; logging off and on doesn't work. I have run
> antivius and spyware but nothing found.
>
> Any ideas how I can diagnose the problem please?


I assume you've looked in the Event Viewer immediately after the
connection drops?

If this is a wireless connection, it could be a momentary lapse in signal?
 
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