Internet dropping, tired of buying new equipment. I need help.

2 weeks ago I purchased a brand new computer. It came with Windows Vista
installed. My fiance also has a new computer with Windows Vista already
installed on it. Prior to my new computer, I had a comp with XP. Ever since I
purchased MY computer, we constintly lose interent and the only way to get it
back is rebooting computer, modem and router. We have a wired network.

I contacted my internet provider first. Everything is ok coming into my
house. They see my modem, but not my router. They say "my router is bad", so
I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook it
up and we are fine for a few minutes. Internet drops again. So I contact
Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
box. I get back online with the tech on the phone and I lose internet. He
tells me " your modem is bad". So I go purchase a brand new modem. Motorola
Surfboard SB5101. I hookup all our brand new items and set up our connections
through the router. We get online and a few minutes later we are
disconnected. I have bypassed the router and have internet going straight
into my computer from the modem and not having any issues staying connected.

I am assuming either my "new" router is bad or there is something somewhere
in Vista that 1 of our computers is making it so we cant stay online.

I have also visited the Vista help page and found a few things that we have
done. We both have cleared the OK box on "Allow the computer to turn off this
device to save power."

Any help/suggestions would be helpful.

Click the Start orb, and type:
devmgmt.msc
Open the Properties of the Ethernet card, and use the Speed setting to set
it to 10 Mbps Full-Duplex. Restart windows, and test the router.

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Mark L. Ferguson
..

"Luckey" <> wrote in message
news:2B0B9FCB-8B3E-415F-8E32-...
> 2 weeks ago I purchased a brand new computer. It came with Windows Vista
> installed. My fiance also has a new computer with Windows Vista already
> installed on it. Prior to my new computer, I had a comp with XP. Ever
> since I
> purchased MY computer, we constintly lose interent and the only way to get
> it
> back is rebooting computer, modem and router. We have a wired network.
>
> I contacted my internet provider first. Everything is ok coming into my
> house. They see my modem, but not my router. They say "my router is bad",
> so
> I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
> it
> up and we are fine for a few minutes. Internet drops again. So I contact
> Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
> box. I get back online with the tech on the phone and I lose internet. He
> tells me " your modem is bad". So I go purchase a brand new modem.
> Motorola
> Surfboard SB5101. I hookup all our brand new items and set up our
> connections
> through the router. We get online and a few minutes later we are
> disconnected. I have bypassed the router and have internet going straight
> into my computer from the modem and not having any issues staying
> connected.
>
> I am assuming either my "new" router is bad or there is something
> somewhere
> in Vista that 1 of our computers is making it so we cant stay online.
>
> I have also visited the Vista help page and found a few things that we
> have
> done. We both have cleared the OK box on "Allow the computer to turn off
> this
> device to save power."
>
> Any help/suggestions would be helpful.
>

We both did this and the internet is either very slow and disconnects or
disconnects and reconnects a few minutes later when we are both online. If
only 1 of us is online it runs fine.

"Mark L. Ferguson" wrote:

> Click the Start orb, and type:
> devmgmt.msc
> Open the Properties of the Ethernet card, and use the Speed setting to set
> it to 10 Mbps Full-Duplex. Restart windows, and test the router.
>
> --
> Was this helpful? Then click the Ratings button. Voting helps the web
> interface.
> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
> Mark L. Ferguson
> .
>
> "Luckey" <> wrote in message
> news:2B0B9FCB-8B3E-415F-8E32-...
> > 2 weeks ago I purchased a brand new computer. It came with Windows Vista
> > installed. My fiance also has a new computer with Windows Vista already
> > installed on it. Prior to my new computer, I had a comp with XP. Ever
> > since I
> > purchased MY computer, we constintly lose interent and the only way to get
> > it
> > back is rebooting computer, modem and router. We have a wired network.
> >
> > I contacted my internet provider first. Everything is ok coming into my
> > house. They see my modem, but not my router. They say "my router is bad",
> > so
> > I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
> > it
> > up and we are fine for a few minutes. Internet drops again. So I contact
> > Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
> > box. I get back online with the tech on the phone and I lose internet. He
> > tells me " your modem is bad". So I go purchase a brand new modem.
> > Motorola
> > Surfboard SB5101. I hookup all our brand new items and set up our
> > connections
> > through the router. We get online and a few minutes later we are
> > disconnected. I have bypassed the router and have internet going straight
> > into my computer from the modem and not having any issues staying
> > connected.
> >
> > I am assuming either my "new" router is bad or there is something
> > somewhere
> > in Vista that 1 of our computers is making it so we cant stay online.
> >
> > I have also visited the Vista help page and found a few things that we
> > have
> > done. We both have cleared the OK box on "Allow the computer to turn off
> > this
> > device to save power."
> >
> > Any help/suggestions would be helpful.
> >

Luckey,
If I may ask
- what is your Antivirus program or suite ?
- are any resident or email applications configured to disconnect from the Net.
- is your Ethernet card(device manager)configured to allow Windows to disable the device


--
...winston
ms-mvp windows live mail


"Luckey" <> wrote in message news:E569AAC5-D72D-4D91-85A5-...
> We both did this and the internet is either very slow and disconnects or
> disconnects and reconnects a few minutes later when we are both online. If
> only 1 of us is online it runs fine.
>
> "Mark L. Ferguson" wrote:
>
>> Click the Start orb, and type:
>> devmgmt.msc
>> Open the Properties of the Ethernet card, and use the Speed setting to set
>> it to 10 Mbps Full-Duplex. Restart windows, and test the router.
>>
>> --
>> Was this helpful? Then click the Ratings button. Voting helps the web
>> interface.
>> http://www.microsoft.com/wn3/locales...eAPostAsAnswer
>> Mark L. Ferguson
>> .
>>
>> "Luckey" <> wrote in message
>> news:2B0B9FCB-8B3E-415F-8E32-...
>> > 2 weeks ago I purchased a brand new computer. It came with Windows Vista
>> > installed. My fiance also has a new computer with Windows Vista already
>> > installed on it. Prior to my new computer, I had a comp with XP. Ever
>> > since I
>> > purchased MY computer, we constintly lose interent and the only way to get
>> > it
>> > back is rebooting computer, modem and router. We have a wired network.
>> >
>> > I contacted my internet provider first. Everything is ok coming into my
>> > house. They see my modem, but not my router. They say "my router is bad",
>> > so
>> > I purchase a new router. Dlink EBR-2310 which is vista compatible. I hook
>> > it
>> > up and we are fine for a few minutes. Internet drops again. So I contact
>> > Dlink. We set up a few things on my router webite and uncheck the TCP/IPv6
>> > box. I get back online with the tech on the phone and I lose internet. He
>> > tells me " your modem is bad". So I go purchase a brand new modem.
>> > Motorola
>> > Surfboard SB5101. I hookup all our brand new items and set up our
>> > connections
>> > through the router. We get online and a few minutes later we are
>> > disconnected. I have bypassed the router and have internet going straight
>> > into my computer from the modem and not having any issues staying
>> > connected.
>> >
>> > I am assuming either my "new" router is bad or there is something
>> > somewhere
>> > in Vista that 1 of our computers is making it so we cant stay online.
>> >
>> > I have also visited the Vista help page and found a few things that we
>> > have
>> > done. We both have cleared the OK box on "Allow the computer to turn off
>> > this
>> > device to save power."
>> >
>> > Any help/suggestions would be helpful.
>> >