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Internet Explorer 6.0 not loading

 
 
Andy
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      03-14-2005
Recently, and I think after updating 2 small security files, my internet
explorer will simply not load up after opening. As soon as the browser
appears when logging onto my ISP, the screen goes black, then blue with the
message : fatal exception 06 has occurred at 0000:xxxxxx.

Anyone else with this problem and hopefully, a solution?
 
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Pat Walters [MSFT]
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      03-19-2005
"Andy",

I'd like to help, but we need more information. Would you mind reporting
back to this newsgroup with:
1. Which operating system are you running?
A. Windows XP?
B. Windows 2000?
C. Windows Server 2003?
D. Windows ME?
E. Windows 98?

2. If Windows XP, Windows 2000, or Windows Server 2003, which Service Pack?
You can find this:
A. Right-Click on My Computer
B. Click on Properties
C. Look at the Operating System listed on the General tab for the words:
"Service Pack"

3. Did Windows Update work before in your current configuration?
A. Are you now using a proxy server? If so, which one?
B. Was there any change to your network configuration recently?
C. Were any software applications loaded onto your network that might
interfere?

Sincerely,


Pat Walters [MSFT]


"Andy" <> wrote in message
news:221A3D18-D4D7-4DD3-855B-...
> Recently, and I think after updating 2 small security files, my internet
> explorer will simply not load up after opening. As soon as the browser
> appears when logging onto my ISP, the screen goes black, then blue with

the
> message : fatal exception 06 has occurred at 0000:xxxxxx.
>
> Anyone else with this problem and hopefully, a solution?



 
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Andy
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Posts: n/a

 
      03-21-2005
I have solved the problem by deleting a windows update KB891711.
Everything returned to normal operations after deleting this program. I
deleted by going to control panel, add/remoeve programs and then removing it.
I read this had worked by another person on another post within this
discussion group.

Hope this helps...
By the way, I run win98, never had any prob's with it. There were no new
programs or software from the ISP or me.

"Pat Walters [MSFT]" wrote:

> "Andy",
>
> I'd like to help, but we need more information. Would you mind reporting
> back to this newsgroup with:
> 1. Which operating system are you running?
> A. Windows XP?
> B. Windows 2000?
> C. Windows Server 2003?
> D. Windows ME?
> E. Windows 98?
>
> 2. If Windows XP, Windows 2000, or Windows Server 2003, which Service Pack?
> You can find this:
> A. Right-Click on My Computer
> B. Click on Properties
> C. Look at the Operating System listed on the General tab for the words:
> "Service Pack"
>
> 3. Did Windows Update work before in your current configuration?
> A. Are you now using a proxy server? If so, which one?
> B. Was there any change to your network configuration recently?
> C. Were any software applications loaded onto your network that might
> interfere?
>
> Sincerely,
>
>
> Pat Walters [MSFT]
>
>
> "Andy" <> wrote in message
> news:221A3D18-D4D7-4DD3-855B-...
> > Recently, and I think after updating 2 small security files, my internet
> > explorer will simply not load up after opening. As soon as the browser
> > appears when logging onto my ISP, the screen goes black, then blue with

> the
> > message : fatal exception 06 has occurred at 0000:xxxxxx.
> >
> > Anyone else with this problem and hopefully, a solution?

>
>
>

 
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