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Internet Explorer 7 freezing - use taskbar to unfreeze!

 
 
deMeester
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      07-31-2007
I have a problem where IE 7 freezes every now and then, sometimes while
loading a page, sometimes while using a page (eg a form, or an interactive
page like web based puzzles).

I used to just kill it with Task Manager. Then one day, after a freeze, I
was sidetracked for a few minutes, and it had unfrozen. So, I started to
play from that point on.

I found, that if IE freezes, in full screen, I just have to resize my
taskbar, and IE would come back!!! Mind you, minimizing and restoring, or
resizing the window in itself, did not seem to help - just make the window
full screen, resize the taskbar, and it comes back!!!!

I have eliminated malware - I have a good firewall, and run trusted
anti-malware and anti-virus, both which are up to date.

This has only happened since installing IE 7. (7.0.5730.11, to be precise).
Running XP Professional 5.1.2600 SP 2 build 2600
Toshiba Satellite P100
No outstanding updates.

I can live with this, and kept thinking "surely I am not the only 1" and
that it would be fixed with an update eventually - but it has gone on too
long. My searches everywhere have not revealed any other reports where
people have found that resizing their taskbar can unfreeze!!!

(note, it froze twice while typing this message in!)
 
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Rob ^_^
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Posts: n/a

 
      07-31-2007
Hi deMeester,

The symptoms seem to indicate third-party software is listening for or
sending desktop refresh messages to the windows os to redraw and update the
screen.
There are two ways to do this in a program, a direct method and a timeout
method which will timeout if an error occurs(this is why your problem
corrected itself after leaving it idle for a few minutes). Each time IE7
loads a new window/tab it has to redraw the toolbar and sends messages to
tell the os to redraw the screen.
Some Addon toolbars also send their own messages to redraw the toolbar and
position their toolbar (toolbar layout hijacking). The Google toolbar is
well known for doing this and I have seen the same for the Live toolbar on
Vista/IE7. The symptoms of toolbar layout hijacking are that the toolbar
layout (position and size of toolbars on the IE7 toolbar) does not stay when
you choose "Lock the toolbars" from the toolbar context menu and restart the
browser.

Does this occur when you run IE7 in no Addons mode?
Start>Programs>Accesories>System Tools>Internet Explorer (no Addons)

A registry fix for the Google toolbar layout hijack is available at

http://iecustomizer.com/?url=Disable...HODownload.asp

Regards.
"deMeester" <> wrote in message
news:9818B8A2-041B-4982-B035-...
>I have a problem where IE 7 freezes every now and then, sometimes while
> loading a page, sometimes while using a page (eg a form, or an interactive
> page like web based puzzles).
>
> I used to just kill it with Task Manager. Then one day, after a freeze, I
> was sidetracked for a few minutes, and it had unfrozen. So, I started to
> play from that point on.
>
> I found, that if IE freezes, in full screen, I just have to resize my
> taskbar, and IE would come back!!! Mind you, minimizing and restoring, or
> resizing the window in itself, did not seem to help - just make the window
> full screen, resize the taskbar, and it comes back!!!!
>
> I have eliminated malware - I have a good firewall, and run trusted
> anti-malware and anti-virus, both which are up to date.
>
> This has only happened since installing IE 7. (7.0.5730.11, to be
> precise).
> Running XP Professional 5.1.2600 SP 2 build 2600
> Toshiba Satellite P100
> No outstanding updates.
>
> I can live with this, and kept thinking "surely I am not the only 1" and
> that it would be fixed with an update eventually - but it has gone on too
> long. My searches everywhere have not revealed any other reports where
> people have found that resizing their taskbar can unfreeze!!!
>
> (note, it froze twice while typing this message in!)



 
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deMeester
Guest
Posts: n/a

 
      07-31-2007
Thanks for that. I will give a day without addons, although, as stated by
some others in this forum, the surfing experience is limited when you turn
them off

By the way, you keep referring to toolbar re-drawig, I was actually
referring to resizing the XP taskbar (taskbar is not locked, does not
autohide, show taskbar on top of other windows, and group similar taskbar
buttons).

I found it very intriguing that minimizing and restoring the window did not
unfreeze it in the same way, as I was thinking the forced redraw was somehow
the trigger!

I have not installed the Google toolbar, and on the whole, have a fairly
clean system (relatively new laptop, and quite discerning with what I load
on).

"Rob ^_^" wrote:

> Hi deMeester,
>
> The symptoms seem to indicate third-party software is listening for or
> sending desktop refresh messages to the windows os to redraw and update the
> screen.
> There are two ways to do this in a program, a direct method and a timeout
> method which will timeout if an error occurs(this is why your problem
> corrected itself after leaving it idle for a few minutes). Each time IE7
> loads a new window/tab it has to redraw the toolbar and sends messages to
> tell the os to redraw the screen.
> Some Addon toolbars also send their own messages to redraw the toolbar and
> position their toolbar (toolbar layout hijacking). The Google toolbar is
> well known for doing this and I have seen the same for the Live toolbar on
> Vista/IE7. The symptoms of toolbar layout hijacking are that the toolbar
> layout (position and size of toolbars on the IE7 toolbar) does not stay when
> you choose "Lock the toolbars" from the toolbar context menu and restart the
> browser.
>
> Does this occur when you run IE7 in no Addons mode?
> Start>Programs>Accesories>System Tools>Internet Explorer (no Addons)
>
> A registry fix for the Google toolbar layout hijack is available at
>
> http://iecustomizer.com/?url=Disable...HODownload.asp
>
> Regards.
> "deMeester" <> wrote in message
> news:9818B8A2-041B-4982-B035-...
> >I have a problem where IE 7 freezes every now and then, sometimes while
> > loading a page, sometimes while using a page (eg a form, or an interactive
> > page like web based puzzles).
> >
> > I used to just kill it with Task Manager. Then one day, after a freeze, I
> > was sidetracked for a few minutes, and it had unfrozen. So, I started to
> > play from that point on.
> >
> > I found, that if IE freezes, in full screen, I just have to resize my
> > taskbar, and IE would come back!!! Mind you, minimizing and restoring, or
> > resizing the window in itself, did not seem to help - just make the window
> > full screen, resize the taskbar, and it comes back!!!!
> >
> > I have eliminated malware - I have a good firewall, and run trusted
> > anti-malware and anti-virus, both which are up to date.
> >
> > This has only happened since installing IE 7. (7.0.5730.11, to be
> > precise).
> > Running XP Professional 5.1.2600 SP 2 build 2600
> > Toshiba Satellite P100
> > No outstanding updates.
> >
> > I can live with this, and kept thinking "surely I am not the only 1" and
> > that it would be fixed with an update eventually - but it has gone on too
> > long. My searches everywhere have not revealed any other reports where
> > people have found that resizing their taskbar can unfreeze!!!
> >
> > (note, it froze twice while typing this message in!)

>
>
>

 
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deMeester
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      07-31-2007
Without addons appears to make no difference.
 
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Robert Aldwinckle
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      08-01-2007
"deMeester" <> wrote in message
news:9818B8A2-041B-4982-B035-...
>I have a problem where IE 7 freezes every now and then, sometimes while
> loading a page, sometimes while using a page (eg a form, or an interactive
> page like web based puzzles).
>
> I used to just kill it with Task Manager. Then one day, after a freeze, I
> was sidetracked for a few minutes, and it had unfrozen. So, I started to
> play from that point on.
>
> I found, that if IE freezes, in full screen, I just have to resize my
> taskbar, and IE would come back!!!



If that works then toggling Magnifier on and off
or toggling High Contrast mode on and off
might also work. E.g. press Win-U to start the Magnifier
and press Left-Alt+Left-Shift+PrintScrn to change
to or from High Contrast mode (assuming Accessibility defaults
are in effect.)


> Mind you, minimizing and restoring, or
> resizing the window in itself, did not seem to help - just make the window
> full screen, resize the taskbar, and it comes back!!!!



An in-between test would be using the Taskbar to resize the window.
E.g. minimize all windows except the problem one and use either
Cascade Windows or Tile... (Tiling a single window has the convenient
property of maximizing it.)

BTW It may help to make sure what you mean by "full screen".
I suspect you mean "maximized" (e.g. Alt-Space,X)
rather than in Fullscreen mode (e.g. F11 pressed)?


>
> I have eliminated malware - I have a good firewall, and run trusted
> anti-malware and anti-virus, both which are up to date.
>
> This has only happened since installing IE 7. (7.0.5730.11, to be precise).
> Running XP Professional 5.1.2600 SP 2 build 2600
> Toshiba Satellite P100
> No outstanding updates.
>
> I can live with this, and kept thinking "surely I am not the only 1" and
> that it would be fixed with an update eventually - but it has gone on too
> long. My searches everywhere have not revealed any other reports where
> people have found that resizing their taskbar can unfreeze!!!
>
> (note, it froze twice while typing this message in!)



You could also use Task Manager's Processes tab with all columns
showing to see what all is going on, both in that iexplore.exe task and
in any other tasks.

Another thing that might help give more control to your Taskbar
(and perhaps change your symptoms) is TweakUI's Focus control option.
E.g. I find its "Flash taskbar button until I click on it" option useful for
resolving various focus issues that I suspect this symptom of yours
might be classified by.

If these ideas don't give enough clues you may have to resort to some
Clean-boot troubleshooting. I agree with Rob. I think you have something
incompatible which is working at the same time as IE, interrupting and
disrupting your active task (iexplore.exe) and somehow preventing control
from being given back to it. You have proved that whatever it is is independent
(conventionally) of IE by showing that No Add-ons mode doesn't change
your symptom and that doing something which affects focus in a major way
is the only way to give control back.


HTH

Robert Aldwinckle
---


 
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deMeester
Guest
Posts: n/a

 
      08-03-2007
Thankyou for a comprehensive reply.

I am still working through it all (I am fairly busy at work, atm).



"Robert Aldwinckle" wrote:

> "deMeester" <> wrote in message
> news:9818B8A2-041B-4982-B035-...
> >
> > I found, that if IE freezes, in full screen, I just have to resize my
> > taskbar, and IE would come back!!!

>
>
> If that works then toggling Magnifier on and off
> or toggling High Contrast mode on and off
> might also work. E.g. press Win-U to start the Magnifier
> and press Left-Alt+Left-Shift+PrintScrn to change
> to or from High Contrast mode (assuming Accessibility defaults
> are in effect.)
>


Yes, toggling Magnifier does work.

>
> > Mind you, minimizing and restoring, or
> > resizing the window in itself, did not seem to help - just make the window
> > full screen, resize the taskbar, and it comes back!!!!

>
>
> An in-between test would be using the Taskbar to resize the window.
> E.g. minimize all windows except the problem one and use either
> Cascade Windows or Tile... (Tiling a single window has the convenient
> property of maximizing it.)
>
> BTW It may help to make sure what you mean by "full screen".
> I suspect you mean "maximized" (e.g. Alt-Space,X)
> rather than in Fullscreen mode (e.g. F11 pressed)?


Yes, you are correct, I meant maximized. Tiling windows from the taskbar
did not work.

>
>
> >
> > I have eliminated malware - I have a good firewall, and run trusted
> > anti-malware and anti-virus, both which are up to date.
> >
> > This has only happened since installing IE 7. (7.0.5730.11, to be precise).
> > Running XP Professional 5.1.2600 SP 2 build 2600
> > Toshiba Satellite P100
> > No outstanding updates.
> >
> >
> > (note, it froze twice while typing this message in!)

>
>
> You could also use Task Manager's Processes tab with all columns
> showing to see what all is going on, both in that iexplore.exe task and
> in any other tasks.


This revealed nothing of interest that I could notice. System idle hovered
at 95-96% and all other processes appeared to be behaving normally.

>
> Another thing that might help give more control to your Taskbar
> (and perhaps change your symptoms) is TweakUI's Focus control option.
> E.g. I find its "Flash taskbar button until I click on it" option useful for
> resolving various focus issues that I suspect this symptom of yours
> might be classified by.
>
> If these ideas don't give enough clues you may have to resort to some
> Clean-boot troubleshooting. I agree with Rob. I think you have something
> incompatible which is working at the same time as IE, interrupting and
> disrupting your active task (iexplore.exe) and somehow preventing control
> from being given back to it. You have proved that whatever it is is independent
> (conventionally) of IE by showing that No Add-ons mode doesn't change
> your symptom and that doing something which affects focus in a major way
> is the only way to give control back.
>
>
> HTH
>
> Robert Aldwinckle
> ---
>
>
>


Still working through the rest - but just wanting to let you know that your
detailed response was greatly appreciated and was not being ignored.
 
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