Internet Explorer has stopped working

Having just changed to Vista I'm having a minor problem that defeats me.
My Internet Explorer seems to work OK but if I receive an E Mail with a web
link, when I click on it I get a window "Internet Explorer has stopped
working. a problem caused the program to stop working correctly. Windows
will close the program and notify you if a solution is available" And of
course nothing else happens.
Any light you can throw on this will be appreciated.

John King

http://windowshelp.microsoft.com/com...2-7be74410c3d7

Post in the above discussion group

"John King" wrote:

> Having just changed to Vista I'm having a minor problem that defeats me.
> My Internet Explorer seems to work OK but if I receive an E Mail with a web
> link, when I click on it I get a window "Internet Explorer has stopped
> working. a problem caused the program to stop working correctly. Windows
> will close the program and notify you if a solution is available" And of
> course nothing else happens.
> Any light you can throw on this will be appreciated.
>
> John King
>

If you aren't having the problem if you cut and paste the address, you might
also want to post in the microsoft.public.windows.vista.mail group also.



"John King" <> wrote in message
news:00074047-2437-480C-9C25-...
> Having just changed to Vista I'm having a minor problem that defeats me.
> My Internet Explorer seems to work OK but if I receive an E Mail with a
> web link, when I click on it I get a window "Internet Explorer has stopped
> working. a problem caused the program to stop working correctly. Windows
> will close the program and notify you if a solution is available" And of
> course nothing else happens.
> Any light you can throw on this will be appreciated.
>
> John King

Thank you I will try.

John King


"John Barnes" <> wrote in message
news:...
> If you aren't having the problem if you cut and paste the address, you
> might also want to post in the microsoft.public.windows.vista.mail group
> also.
>
>
>
> "John King" <> wrote in message
> news:00074047-2437-480C-9C25-...
>> Having just changed to Vista I'm having a minor problem that defeats me.
>> My Internet Explorer seems to work OK but if I receive an E Mail with a
>> web link, when I click on it I get a window "Internet Explorer has
>> stopped working. a problem caused the program to stop working correctly.
>> Windows will close the program and notify you if a solution is available"
>> And of course nothing else happens.
>> Any light you can throw on this will be appreciated.
>>
>> John King
>

Use Mozilla Firefox it's more stable,

John

"John King" <> wrote in message
news:00074047-2437-480C-9C25-...
> Having just changed to Vista I'm having a minor problem that defeats me.
> My Internet Explorer seems to work OK but if I receive an E Mail with a
> web link, when I click on it I get a window "Internet Explorer has stopped
> working. a problem caused the program to stop working correctly. Windows
> will close the program and notify you if a solution is available" And of
> course nothing else happens.
> Any light you can throw on this will be appreciated.
>
> John King

"W J Rushton" <> wrote in...

> Use Mozilla Firefox it's more stable,

And doesn't fully integrate. One example: Firefox will not read an M3u
MP3 playlist and launch WMP. It reads the playlist as a text page (some
times with hot links, some times without) of addresses. Each address
that should have already opened WMP and begun the playback play as
a sequence of songs, has to be pasted into the browser window and then
fully dowloaded before playing. There are other integration issues as well.

David, that's no big deal. At least it doesn't crap out as soon as it starts
for a million different reasons.

Ever since I got my new Dell desktop this has been happening to me: IE7 is
getting this "Internet Explorer has stopped working" message as soon as I
start it. I have created a few Internet shortcuts on my desktop to start IE7
with various pages as the initial page (my.yahoo.com, comcast.net,
www.annoyances.org). My home page is my.yahoo.com, but often when I start IE7
it pops this message and stops immediately. Also happens with the comcast.net
shortcut. But when I start the shortcut for www.annoyances.org, it never gets
the error. Then I can navigate anywhere on the web and it stays running.

The other time I get this error is if I start typing a long search into the
Google toolbar search window. After about 16 characters, IE7 freezes
completely and I have to start Task Mgr to kill it. Any ideas?




"David Morgan (MAMS)" wrote:

>
> "W J Rushton" <> wrote in...
>
> > Use Mozilla Firefox it's more stable,
>
> And doesn't fully integrate. One example: Firefox will not read an M3u
> MP3 playlist and launch WMP. It reads the playlist as a text page (some
> times with hot links, some times without) of addresses. Each address
> that should have already opened WMP and begun the playback play as
> a sequence of songs, has to be pasted into the browser window and then
> fully dowloaded before playing. There are other integration issues as well.
>
>
>
>
>

I just found out about the Windows Problem Reporting tool. Here's the
results from my most recent crash:

Product
Internet Explorer

Problem
Stopped working

Date
11/29/2007 6:54 AM

Status
Not Reported

Problem signature
Problem Event Name: APPCRASH
Application Name: IEXPLORE.EXE
Application Version: 7.0.6000.16546
Application Timestamp: 46c64caf
Fault Module Name: StackHash_8d13
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 5e044689
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311



"Geoff" wrote:

> David, that's no big deal. At least it doesn't crap out as soon as it starts
> for a million different reasons.
>
> Ever since I got my new Dell desktop this has been happening to me: IE7 is
> getting this "Internet Explorer has stopped working" message as soon as I
> start it. I have created a few Internet shortcuts on my desktop to start IE7
> with various pages as the initial page (my.yahoo.com, comcast.net,
> www.annoyances.org). My home page is my.yahoo.com, but often when I start IE7
> it pops this message and stops immediately. Also happens with the comcast.net
> shortcut. But when I start the shortcut for www.annoyances.org, it never gets
> the error. Then I can navigate anywhere on the web and it stays running.
>
> The other time I get this error is if I start typing a long search into the
> Google toolbar search window. After about 16 characters, IE7 freezes
> completely and I have to start Task Mgr to kill it. Any ideas?
>
>
>
>
> "David Morgan (MAMS)" wrote:
>
> >
> > "W J Rushton" <> wrote in...
> >
> > > Use Mozilla Firefox it's more stable,
> >
> > And doesn't fully integrate. One example: Firefox will not read an M3u
> > MP3 playlist and launch WMP. It reads the playlist as a text page (some
> > times with hot links, some times without) of addresses. Each address
> > that should have already opened WMP and begun the playback play as
> > a sequence of songs, has to be pasted into the browser window and then
> > fully dowloaded before playing. There are other integration issues as well.
> >
> >
> >
> >
> >

"Geoff" <> wrote in message

> I just found out about the Windows Problem Reporting tool. Here's the
> results from my most recent crash:

Jeff,

I have no qualification to attempt an answer for this... as I'm little more
than an end user, but with over 20 years of experience. I personally
remove IE 7 from any PC that I service, Im don't recommend ANY 3rd
party browsers or toolbars, and didn't keep my install of IE7 but a few
weeks when it was foist on me as a "priority" update by MS. My voice
really doesn't belong in the realm of the tech-arena, and I'm less than
thrilled with VISTA, so please take me with a grain of salt and I will try
to provide you with some links to info.

VISTA is interesting, but not ready for prime time IMHO... so it's not
permanently running on any box that I own, though I've been through
two installs personally and a number of my clients are using it.

As best as I can figure, there are serious exceptions that occur when
one installs more than one web browser... and if there are numerous
3rd party toolbars or the browser has been Hi-jacked by Yahoo, Verizon,
MSN, Google, or any other ISP or search software, there are equal issues.

I'm a big fan of MS (until VISTA, which seems like Millenium Edition), and
for that reason I am *extremely* leary about corrupting the system with
3rd party browsers.

My best personal bet is a conflict with a 3rd party toolbar or add-on...
some of which are considered little more than mal-ware.

Using your error codes, I've found some threads on the MS newsgroups.
It appears that there are similar codes for crashes in VISTA's Windows
Explorer as well as IE. Basically, I just Googled your error codes which
seem to be very common among a great deal of varietal crashes, and
posted some links for you to peruse until you get some real help.

Cheers,


> Product
> Internet Explorer
>
> Problem
> Stopped working
>
> Date
> 11/29/2007 6:54 AM
>
> Status
> Not Reported
>
> Problem signature
> Problem Event Name: APPCRASH
> Application Name: IEXPLORE.EXE
> Application Version: 7.0.6000.16546
> Application Timestamp: 46c64caf

> Fault Module Name: StackHash_8d13

** http://search.microsoft.com/results....&y=8&mkt=en-US

http://www.computing.net/windowsvist...forum/543.html

http://forums.microsoft.com/TechNet/...4111&SiteID=17

http://www.neowin.net/forum/lofivers...p/t563115.html

http://www.eggheadcafe.com/software/...s-app-cra.aspx

http://www.eggheadcafe.com/software/...hoo-compa.aspx

http://www.neowin.net/forum/index.ph...entry588581670

> Fault Module Version: 0.0.0.0
> Fault Module Timestamp: 00000000

> Exception Code: c0000005

http://search.microsoft.com/results....y=13&mkt=en-US

http://forums.microsoft.com/msdn/sho...63223&siteid=1

General responses to this error code
http://www.google.com/search?hl=en&q...05&btnG=Search


> Exception Offset: 5e044689

This is probably the key to your issue, but I am not able to decipher this for you.
There are no references to this on Microsoft.


> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13

> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

http://search.microsoft.com/results....S&PageType=101

General responses:
http://www.google.com/search?q=Addit...G=Search&hl=en


> "Geoff" wrote:
>
> > David, that's no big deal. At least it doesn't crap out as soon as it starts
> > for a million different reasons.
> >
> > Ever since I got my new Dell desktop this has been happening to me: IE7 is
> > getting this "Internet Explorer has stopped working" message as soon as I
> > start it. I have created a few Internet shortcuts on my desktop to start IE7
> > with various pages as the initial page (my.yahoo.com, comcast.net,
> > www.annoyances.org). My home page is my.yahoo.com, but often when I start IE7
> > it pops this message and stops immediately. Also happens with the comcast.net
> > shortcut. But when I start the shortcut for www.annoyances.org, it never gets
> > the error. Then I can navigate anywhere on the web and it stays running.
> >
> > The other time I get this error is if I start typing a long search into the
> > Google toolbar search window. After about 16 characters, IE7 freezes
> > completely and I have to start Task Mgr to kill it. Any ideas?



> >
> > "David Morgan (MAMS)" wrote:
> >
> > >
> > > "W J Rushton" <> wrote in...
> > >
> > > > Use Mozilla Firefox it's more stable,
> > >
> > > And doesn't fully integrate. One example: Firefox will not read an M3u
> > > MP3 playlist and launch WMP. It reads the playlist as a text page (some
> > > times with hot links, some times without) of addresses. Each address
> > > that should have already opened WMP and begun the playback play as
> > > a sequence of songs, has to be pasted into the browser window and then
> > > fully dowloaded before playing. There are other integration issues as well.
> > >
> > >
> > >
> > >
> > >

"Geoff" <> wrote in message news:601D36A5-6AED-4CD0-B2D4-...

> David, that's no big deal. At least it doesn't crap out as soon as it starts
> for a million different reasons.

I hate to be one of those that says, "I don't have that issue" and can not offer
any help. ;-) But seriously, I'm not moving any of my personal boxes to
VISTA permanently for some time to come... so I'm not much help other
than on older OS's.

> Ever since I got my new Dell desktop this has been happening to me: IE7 is
> getting this "Internet Explorer has stopped working" message as soon as I
> start it. I have created a few Internet shortcuts on my desktop to start IE7
> with various pages as the initial page (my.yahoo.com, comcast.net,
> www.annoyances.org). My home page is my.yahoo.com, but often when I start IE7
> it pops this message and stops immediately. Also happens with the comcast.net
> shortcut. But when I start the shortcut for www.annoyances.org, it never gets
> the error. Then I can navigate anywhere on the web and it stays running.

What happens when you simply set each of these as the 'default' home page in IE7 ?

> The other time I get this error is if I start typing a long search into the
> Google toolbar search window. After about 16 characters, IE7 freezes
> completely and I have to start Task Mgr to kill it. Any ideas?

Say Goodbye to the Google toolbar, at least temporarily. Uninstall it.
Then run through the IE7 options and disable all 3rd party plug-ins.

Does your IE7 browser say *anything* in the title bar besides " I E by Microsoft" ?




> "David Morgan (MAMS)" wrote:
>
> >
> > "W J Rushton" <> wrote in...
> >
> > > Use Mozilla Firefox it's more stable,
> >
> > And doesn't fully integrate. One example: Firefox will not read an M3u
> > MP3 playlist and launch WMP. It reads the playlist as a text page (some
> > times with hot links, some times without) of addresses. Each address
> > that should have already opened WMP and begun the playback play as
> > a sequence of songs, has to be pasted into the browser window and then
> > fully dowloaded before playing. There are other integration issues as well.
> >
> >
> >
> >
> >