Internet Explorer problem

I have an intermittent problem that seems to have started after a power cut
when the PC was immediately shut off.

Intermittently I cannot connect to certain websites – e.g Hotmail.com and
telegraph.co.uk. Get a message “Internet Explorer cannot display the
webpage…�
When I click hover over or click on Diagnose Connection Problems
res://ieframe.dll/dnserror.htm# is displayed at the bottom.

At the same time I can connect without problems to some other websites.
After a while the problem goes away again and I can connect to all sites.

Can anyone help?

Thanks very much

--
jmitch700

Windows version? IE version? Do you connect via router? Does all hardware
connect to the power source via a heavy-duty, highly-rated power strip?

How to troubleshoot network connectivity problems in Internet Explorer
[ignore APPLIES TO section if you're not running Vista or IE7]
http://support.microsoft.com/kb/936211
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L.ORG http://66.39.69.143/


jmitch700 wrote:
> I have an intermittent problem that seems to have started after a power
> cut
> when the PC was immediately shut off.
>
> Intermittently I cannot connect to certain websites – e.g Hotmail.com
> and
> telegraph.co.uk. Get a message “Internet Explorer cannot display the
> webpage…�
> When I click hover over or click on Diagnose Connection Problems
> res://ieframe.dll/dnserror.htm# is displayed at the bottom.
>
> At the same time I can connect without problems to some other websites.
> After a while the problem goes away again and I can connect to all sites.
>
> Can anyone help?
>
> Thanks very much

"jmitch700" wrote:

> I have an intermittent problem that seems to have started after a power cut
> when the PC was immediately shut off.
>
> Intermittently I cannot connect to certain websites – e.g Hotmail.com and
> telegraph.co.uk. Get a message “Internet Explorer cannot display the
> webpage…�
> When I click hover over or click on Diagnose Connection Problems
> res://ieframe.dll/dnserror.htm# is displayed at the bottom.
>
> At the same time I can connect without problems to some other websites.
> After a while the problem goes away again and I can connect to all sites.
>
> Can anyone help?
>
> Thanks very much
>
> --
> jmitch700

Windows vista IE 7. ADSL connection. Not sure about power strip - don't quite
understand this. Thanks
--
jmitch700


"PA Bear" wrote:

> Windows version? IE version? Do you connect via router? Does all hardware
> connect to the power source via a heavy-duty, highly-rated power strip?
>
> How to troubleshoot network connectivity problems in Internet Explorer
> [ignore APPLIES TO section if you're not running Vista or IE7]
> http://support.microsoft.com/kb/936211
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L.ORG http://66.39.69.143/
>
>
> jmitch700 wrote:
> > I have an intermittent problem that seems to have started after a power
> > cut
> > when the PC was immediately shut off.
> >
> > Intermittently I cannot connect to certain websites – e.g Hotmail.com
> > and
> > telegraph.co.uk. Get a message “Internet Explorer cannot display the
> > webpage…�
> > When I click hover over or click on Diagnose Connection Problems
> > res://ieframe.dll/dnserror.htm# is displayed at the bottom.
> >
> > At the same time I can connect without problems to some other websites.
> > After a while the problem goes away again and I can connect to all sites.
> >
> > Can anyone help?
> >
> > Thanks very much
>
>

I mentioned the power strip, one which includes surge protection (cf.
http://en.wikipedia.org/wiki/Power_s..._and_filtering), as
the power cut/return of power may have damaged your ADSL modem, leading to
your problems. Have you rebooted the modem since then?

>>> At the same time I can connect without problems to some other websites.
>>> After a while the problem goes away again and I can connect to all
>>> sites.

The above suggests that the problem may be on your ISP's end, and that all
issues may simply clear up over time. Otherwise, KB936211 should prove
helpful. Also see..

Internet Explorer stops responding, stops working, or restarts (Guided Help)
http://support.microsoft.com/gp/pc_ie_intro

How to optimize or reset Internet Explorer 7:
http://support.microsoft.com/kb/936213

How to troubleshoot Internet Explorer 7 issues in Windows Vista:
http://support.microsoft.com/kb/936215
--
~PA Bear


jmitch700 wrote:
> Windows vista IE 7. ADSL connection. Not sure about power strip - don't
> quite understand this. Thanks
>
>> Windows version? IE version? Do you connect via router? Does all
>> hardware connect to the power source via a heavy-duty, highly-rated power
>> strip?
>>
>> How to troubleshoot network connectivity problems in Internet Explorer
>> [ignore APPLIES TO section if you're not running Vista or IE7]
>> http://support.microsoft.com/kb/936211
>> --
>> jmitch700 wrote:
>>> I have an intermittent problem that seems to have started after a power
>>> cut
>>> when the PC was immediately shut off.
>>>
>>> Intermittently I cannot connect to certain websites – e.g
>>> Hotmail.com and
>>> telegraph.co.uk. Get a message “Internet Explorer cannot display
>>> the webpage…�
>>> When I click hover over or click on Diagnose Connection Problems
>>> res://ieframe.dll/dnserror.htm# is displayed at the bottom.
>>>
>>> At the same time I can connect without problems to some other websites.
>>> After a while the problem goes away again and I can connect to all
>>> sites.
>>>
>>> Can anyone help?
>>>
>>> Thanks very much