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internet explorer shuts down

 
 
wjk310
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      07-14-2007
Why when I am on the net internet explorer shuts down and restarts? I don't
think I have any viruses. It just shut down not often but if it running
without me doing anything it restarts. I have a E521 Dell if this helps 2
gigs of ram 320 gigs of hd space. thanks for the help.
 
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motarola2
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      07-14-2007

- go to control panel>internet options> advanced tab> click reset.
- uninstall the internet explorer
- reinstall it (i think it automatically installs after restarting)
- use another browser like firefox or opera.


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motarola2
 
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Don Varnau
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      07-14-2007
Hi,

1. You may have an incompatible browser add-on.
See: http://www.enhanceie.com/ie/troubleshoot.asp
for troubleshooting information.

2. Try the Reset button in Internet Options> Advanced. Note that this will
delete stored (autocomplete) passwords. Do you have those recorded
elsewhere? (Many users don't.)

If resetting IE settings helps, you may still have to re-enable browser
add-ons individually to see if the troublesome one can be found.
See: http://www.enhanceie.com/ie/troubleshoot.asp

What Reset IE Settings will do...
923737- How to use Reset Internet Explorer Settings (RIES):
http://support.microsoft.com/kb/923737/en-us

3. This may be a malware problem- adware, spyware, hijacker, trojan, etc.
See these sites for help:

The Parasite Fight http://www.aumha.org/a/quickfix.htm

Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm

Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_R...tion:_Overview

Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html

Removing Malware:
http://www.elephantboycomputers.com/...moving_Malware

Hope this helps,
Don
[MS MVP- IE]

"wjk310" <> wrote in message
news:EEAA7679-1ADC-4635-8CA3-...
> Why when I am on the net internet explorer shuts down and restarts? I

don't
> think I have any viruses. It just shut down not often but if it running
> without me doing anything it restarts. I have a E521 Dell if this helps 2
> gigs of ram 320 gigs of hd space. thanks for the help.


 
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