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Ray & Sue
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      07-20-2008
When I go to close out on I E vista pops up and tells me that it has stopped
and do I want to go on line for a solution or close.

It doesn't matter how many windows I have open, I can mimize the window and
keep on working but can't close one without

getting the restart pop.

Thanks in advance

 
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Malke
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      07-20-2008
Ray & Sue wrote:

> When I go to close out on I E vista pops up and tells me that it has
> stopped and do I want to go on line for a solution or close.
>
> It doesn't matter how many windows I have open, I can mimize the window
> and keep on working but can't close one without
>
> getting the restart pop.


Try running IE in no add-ons mode. If this works, then one of the add-ons
you've installed is the culprit. Add them back one at a time to find out
which one and then remove it.

Run IE7 without add-ons - Start > Run>iexplore.exe -extoff [enter] OR
Start>Programs>Accessories>System Tools>Internet Explorer (No Add-ons)
MS webpage explaining add-ons: http://tinyurl.com/2tro8f

Malke
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MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

 
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Brink
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      07-20-2008

Hello Ray & Sue,

In addition to Malke's post, this tutorial will show you how to check
for a bad IE7 add-on and how to fix it if it is.

http://www.vistax64.com/tutorials/11...rer-reset.html

Hope this helps,
Shawn

Ray & Sue;781593 Wrote:
> When I go to close out on I E vista pops up and tells me that it has
> stopped
> and do I want to go on line for a solution or close.
>
> It doesn't matter how many windows I have open, I can mimize the window
> and
> keep on working but can't close one without
>
> getting the restart pop.
>
> Thanks in advance



--
Brink

*There are no dumb questions, just the people that do not ask
them.*
'*VISTA FORUMS*' *Please post feedback to help others.*
 
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zachd [MSFT]
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      07-21-2008

Also, after you check for a solution, what is the fault bucket data for that
crash according to the Problem Reports and Solutions Center control panel?
http://zachd.com/pss/pss.html#bucket

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--
"Ray & Sue" <> wrote in message
news:...
> When I go to close out on I E vista pops up and tells me that it has
> stopped and do I want to go on line for a solution or close.
>
> It doesn't matter how many windows I have open, I can mimize the window
> and keep on working but can't close one without
>
> getting the restart pop.
>
> Thanks in advance


 
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