Internet explorer

Hi

Can any one help with a problem i am having? I recently installed new anti
virus software, and the internet explorer has stopped working, I have
internet connection and my msn work, but will not load up any
webpages.????????????????????

any help would be great

raffpat wrote:

> Hi
>
> Can any one help with a problem i am having? I recently installed new
> anti virus software, and the internet explorer has stopped working, I have
> internet connection and my msn work, but will not load up any
> webpages.????????????????????

Look in the antivirus's settings for a firewall (you may be running two
firewalls) and/or proxy settings.

Some things that are missing from your post that would enable us to help
you:

The name of the Mystery Antivirus program
The version of Vista you are running (Home Basic/Premium Ultimate, etc.)
The version of IE you are running (IE7 or IE8)
Whether you can get to the the Internet with a different browser such as
Firefox

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ

Hi Malke

The windows vista is home basic and i am running IE7, and the anti virus
software is bullguard
thanks

"Malke" wrote:

> raffpat wrote:
>
> > Hi
> >
> > Can any one help with a problem i am having? I recently installed new
> > anti virus software, and the internet explorer has stopped working, I have
> > internet connection and my msn work, but will not load up any
> > webpages.????????????????????
>
> Look in the antivirus's settings for a firewall (you may be running two
> firewalls) and/or proxy settings.
>
> Some things that are missing from your post that would enable us to help
> you:
>
> The name of the Mystery Antivirus program
> The version of Vista you are running (Home Basic/Premium Ultimate, etc.)
> The version of IE you are running (IE7 or IE8)
> Whether you can get to the the Internet with a different browser such as
> Firefox
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> http://www.elephantboycomputers.com/#FAQ
>
>

raffpat wrote:

> Hi Malke
>
> The windows vista is home basic and i am running IE7, and the anti virus
> software is bullguard

A quick look at Bullguard shows that it has a firewall component. If you use
it, make sure the built-in Windows Firewall isn't running too. It is
possible that Bullguard uses a proxy server for some of its security
settings. You should make sure you've configured it to work with your
network or disable it.

It is obvious that the installation of Bullguard is the cause of your
problems so you will need to look there. Questions about how to configure
Bullguard should be answered by their tech support, any FAQs that may be on
their website, or post in any user forums they may have.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
http://www.elephantboycomputers.com/#FAQ