Internet lock out -- install fails for KB921587 & KB919029

Running XP Pro; IR7; Office 2003; Norton Internet Security 2006 -- I have
lost Outlook and also ALL Internet access!!! It all started with the updates
KB919029 and KB921587 -- received an error message re: enable dll link for
OneNote and a request to update Windows Installer. Able to fix those issues!
However, now the yellow shield continually pops up demanding that I
autoinstall -- install seems to start/run and then fails -- over and over
again for 2 days. Network Diagnostics for IE7 says ref:ieframe.dll/DNSerror
-- I have fixed all that I can! To add insult to injury my usual fix when all
else fails -- system restore to a prior point failed to help! So I am in a
lockdown! Fortunately, another computer on my network (XP media center)
continues to function without a problem even when I unplugged the network --
I also disabled Norton -- so the issue has to do with some kind of firewall
and I have pointers about Admin...Locals..isues with Ports????

This has to be the WORST Microsoft upgrade in my memory! They usually
conflict with Norton and I find a way to resolve or Norton does! Since I have
a lockdown on the computer -- find a "fix" is an issue!

As "scott layton" wrote:

> Just downloaded latest microsoft updates, and now microsoft outlook will not
> not launch. anyone else experience this problem? what is the fix?

More information -- Network Diagnostics HTTP Error: 12029 ....

"JBHFL" wrote:

> Running XP Pro; IR7; Office 2003; Norton Internet Security 2006 -- I have
> lost Outlook and also ALL Internet access!!! It all started with the updates
> KB919029 and KB921587 -- received an error message re: enable dll link for
> OneNote and a request to update Windows Installer. Able to fix those issues!
> However, now the yellow shield continually pops up demanding that I
> autoinstall -- install seems to start/run and then fails -- over and over
> again for 2 days. Network Diagnostics for IE7 says ref:ieframe.dll/DNSerror
> -- I have fixed all that I can! To add insult to injury my usual fix when all
> else fails -- system restore to a prior point failed to help! So I am in a
> lockdown! Fortunately, another computer on my network (XP media center)
> continues to function without a problem even when I unplugged the network --
> I also disabled Norton -- so the issue has to do with some kind of firewall
> and I have pointers about Admin...Locals..isues with Ports????
>
> This has to be the WORST Microsoft upgrade in my memory! They usually
> conflict with Norton and I find a way to resolve or Norton does! Since I have
> a lockdown on the computer -- find a "fix" is an issue!
>
> As "scott layton" wrote:
>
> > Just downloaded latest microsoft updates, and now microsoft outlook will not
> > not launch. anyone else experience this problem? what is the fix?

"JBHFL" wrote:

> Running XP Pro; IR7; Office 2003; Norton Internet Security 2006 -- I have
> lost Outlook and also ALL Internet access!!! It all started with the updates
> KB919029 and KB921587 ......

I feel your pain!!! I am having the same problem as of yesterday and can't
seem to find anything on this. Anyone out there care to throw us a bone ;-)
In my case, it is the exact same 2 install packages, but they just fail to
install and keep coming up in the Automatic Update icon in the systray. Now
I know I can hide the installs but that is beside the point, now I am mad and
am determined to find the answer. Any other help much appreciated. Hope
everyone enjoys Turkey!!!!!

"JBHFL" wrote:

> Running XP Pro; IR7; Office 2003; Norton Internet Security 2006 -- I have
> lost Outlook and also ALL Internet access!!! It all started with the updates
> KB919029 and KB921587 -- received an error message re: enable dll link for
> OneNote and a request to update Windows Installer. Able to fix those issues!
> However, now the yellow shield continually pops up demanding that I
> autoinstall -- install seems to start/run and then fails -- over and over
> again for 2 days. Network Diagnostics for IE7 says ref:ieframe.dll/DNSerror
> -- I have fixed all that I can! To add insult to injury my usual fix when all
> else fails -- system restore to a prior point failed to help! So I am in a
> lockdown! Fortunately, another computer on my network (XP media center)
> continues to function without a problem even when I unplugged the network --
> I also disabled Norton -- so the issue has to do with some kind of firewall
> and I have pointers about Admin...Locals..isues with Ports????
>
> This has to be the WORST Microsoft upgrade in my memory! They usually
> conflict with Norton and I find a way to resolve or Norton does! Since I have
> a lockdown on the computer -- find a "fix" is an issue!
>
> As "scott layton" wrote:
>
> > Just downloaded latest microsoft updates, and now microsoft outlook will not
> > not launch. anyone else experience this problem? what is the fix?

You might want to try opening the Services Window from Control Panel and then
enable/start the "Office Source Engine Service" and then running the update
again

regards,

SR

"randalel" wrote:

>
>
> "JBHFL" wrote:
>
> > Running XP Pro; IR7; Office 2003; Norton Internet Security 2006 -- I have
> > lost Outlook and also ALL Internet access!!! It all started with the updates
> > KB919029 and KB921587 -- received an error message re: enable dll link for
> > OneNote and a request to update Windows Installer. Able to fix those issues!
> > However, now the yellow shield continually pops up demanding that I
> > autoinstall -- install seems to start/run and then fails -- over and over
> > again for 2 days. Network Diagnostics for IE7 says ref:ieframe.dll/DNSerror
> > -- I have fixed all that I can! To add insult to injury my usual fix when all
> > else fails -- system restore to a prior point failed to help! So I am in a
> > lockdown! Fortunately, another computer on my network (XP media center)
> > continues to function without a problem even when I unplugged the network --
> > I also disabled Norton -- so the issue has to do with some kind of firewall
> > and I have pointers about Admin...Locals..isues with Ports????
> >
> > This has to be the WORST Microsoft upgrade in my memory! They usually
> > conflict with Norton and I find a way to resolve or Norton does! Since I have
> > a lockdown on the computer -- find a "fix" is an issue!
> >
> > As "scott layton" wrote:
> >
> > > Just downloaded latest microsoft updates, and now microsoft outlook will not
> > > not launch. anyone else experience this problem? what is the fix?