Invalid OS after running WGA tool

On a Windows 2003 server the event logs an error ID: 1000; Windows Product
Activation; error while wizard was checking the current Windows product
license. Error Code: 0x80040057. Ran the WGA tool and it reported the
following:
WGA Diagnostic Data (1.5.0526.1):
--------------------
Genuine Validation Status: Unsupported OS
Windows Product Key: *****-*****-74RX9-MJDDT-DYT7M
Windows Product Key Hash: MPXpql5WJAM9zSJZbDYJ/DptZoc=
Windows Product ID: 69712-640-4329764-45856
Windows Product ID Type: 0
Windows License Type: Unknown
Windows OS version: 5.2.3790.2.00030010.0.0.000
Download Center code: Expired code.
ID: {662AC797-D4B0-4B9A-80DA-26C06ECB7437}
Is Admin: Yes
AutoDial: Yes
Registry: 0x0
WGA Version: Failed to retireve file version. - 0x80070006
Signature Type: Unknown.
Validation Diagnostic:
Operating System:Windows 2003
-------------------
The date this started seems to coincide with the problems many users had
after Microsoft changed their validation process. In our case, the server
will freeze requiring a reboot and this occurs about 3 to 4 times a month.
Otherwise, no issues. NOTE: This is a valid Volume License OS.

Would the following suggestion work?

In safe mode do the following: Go to start/run, and type
regsvr32.exe regwizc.dll
OK, then,
regsvr32.exe licdll.dll
and OK.

Is there a permissions problem on a registry key? Is there an issue with
Volume Licenses? This server, I believe, received a clean install of 2003
from 2000 server.

Rab Brown

Please repost your inquiry in the following Microsoft newsgroup:

Windows Genuine Advantage Talkback
http://forums.microsoft.com/Genuine/...=125&SiteID=25

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------Â*----------------

"Rab" wrote:

| On a Windows 2003 server the event logs an error ID: 1000; Windows Product
| Activation; error while wizard was checking the current Windows product
| license. Error Code: 0x80040057. Ran the WGA tool and it reported the
| following:
| WGA Diagnostic Data (1.5.0526.1):
| --------------------
| Genuine Validation Status: Unsupported OS
| Windows Product Key: *****-*****-74RX9-MJDDT-DYT7M
| Windows Product Key Hash: MPXpql5WJAM9zSJZbDYJ/DptZoc=
| Windows Product ID: 69712-640-4329764-45856
| Windows Product ID Type: 0
| Windows License Type: Unknown
| Windows OS version: 5.2.3790.2.00030010.0.0.000
| Download Center code: Expired code.
| ID: {662AC797-D4B0-4B9A-80DA-26C06ECB7437}
| Is Admin: Yes
| AutoDial: Yes
| Registry: 0x0
| WGA Version: Failed to retireve file version. - 0x80070006
| Signature Type: Unknown.
| Validation Diagnostic:
| Operating System:Windows 2003
| -------------------
| The date this started seems to coincide with the problems many users had
| after Microsoft changed their validation process. In our case, the server
| will freeze requiring a reboot and this occurs about 3 to 4 times a month.
| Otherwise, no issues. NOTE: This is a valid Volume License OS.
|
| Would the following suggestion work?
|
| In safe mode do the following: Go to start/run, and type
| regsvr32.exe regwizc.dll
| OK, then,
| regsvr32.exe licdll.dll
| and OK.
|
| Is there a permissions problem on a registry key? Is there an issue with
| Volume Licenses? This server, I believe, received a clean install of 2003
| from 2000 server.
|
| Rab Brown

Will do, thanks for the prompt reply!

"Carey Frisch [MVP]" wrote:

> Please repost your inquiry in the following Microsoft newsgroup:
>
> Windows Genuine Advantage Talkback
> http://forums.microsoft.com/Genuine/...=125&SiteID=25
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
> Microsoft Community Newsgroups
> news://msnews.microsoft.com/
>
> ---------------------------------------------------------------------------Â*----------------
>
> "Rab" wrote:
>
> | On a Windows 2003 server the event logs an error ID: 1000; Windows Product
> | Activation; error while wizard was checking the current Windows product
> | license. Error Code: 0x80040057. Ran the WGA tool and it reported the
> | following:
> | WGA Diagnostic Data (1.5.0526.1):
> | --------------------
> | Genuine Validation Status: Unsupported OS
> | Windows Product Key: *****-*****-74RX9-MJDDT-DYT7M
> | Windows Product Key Hash: MPXpql5WJAM9zSJZbDYJ/DptZoc=
> | Windows Product ID: 69712-640-4329764-45856
> | Windows Product ID Type: 0
> | Windows License Type: Unknown
> | Windows OS version: 5.2.3790.2.00030010.0.0.000
> | Download Center code: Expired code.
> | ID: {662AC797-D4B0-4B9A-80DA-26C06ECB7437}
> | Is Admin: Yes
> | AutoDial: Yes
> | Registry: 0x0
> | WGA Version: Failed to retireve file version. - 0x80070006
> | Signature Type: Unknown.
> | Validation Diagnostic:
> | Operating System:Windows 2003
> | -------------------
> | The date this started seems to coincide with the problems many users had
> | after Microsoft changed their validation process. In our case, the server
> | will freeze requiring a reboot and this occurs about 3 to 4 times a month.
> | Otherwise, no issues. NOTE: This is a valid Volume License OS.
> |
> | Would the following suggestion work?
> |
> | In safe mode do the following: Go to start/run, and type
> | regsvr32.exe regwizc.dll
> | OK, then,
> | regsvr32.exe licdll.dll
> | and OK.
> |
> | Is there a permissions problem on a registry key? Is there an issue with
> | Volume Licenses? This server, I believe, received a clean install of 2003
> | from 2000 server.
> |
> | Rab Brown
>
>