Invalid Product Key

I have a customer's IBM laptop which has XP Home. After trying to run updates
it says "Invadid Product Key". However according to Microsoft it is working
ok. Also was told by Microsoft rep to contact IBM but they say everything is
ok. Anyone have any ideas?

WidowMaker wrote:
> I have a customer's IBM laptop which has XP Home. After trying to
> run updates it says "Invadid Product Key". However according to
> Microsoft it is working ok. Also was told by Microsoft rep to
> contact IBM but they say everything is ok. Anyone have any ideas?

Unfortunately for you - IBM is your point of contact for support on that
particulat installation of Windows XP - assuming it came with Windows XP
Home Edition that is.

How are you trying to "run updates" and what does the event log say?

--
Shenan Stanley
MS-MVP
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How To Ask Questions The Smart Way
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