Issues with loggin in

I am running Vista Ultimate. I have two administrator accounts; one for me
and one for my wife. I can log into my account without any difficulty.
Currently when my wife tries to log into her account it takes a particularly
long amount of time to get past the screen that says welcome. When I do get
past it all I get is a black screen with the mouse pointer. I can move the
pointer but do nothing else. I cannot right click. I hit ctrl-alt-del and
can access the task manager. This started when the computer froze up while my
wife was using internet explorer, and I had to hit the reset button on my
computer. Can you help me?

Check your wife account Startup items in Windows Vista. Open the Run Command
(Windows key + R) type in MSCONFIG > hit Enter > accept prompt on UAC dialog
> go to the Startup (tab) disable any unusual or suspicious startup items.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Timothy B Condon" <> wrote in
message news:565E2AAD-505C-42D1-9AFE-...
>I am running Vista Ultimate. I have two administrator accounts; one for me
> and one for my wife. I can log into my account without any difficulty.
> Currently when my wife tries to log into her account it takes a
> particularly
> long amount of time to get past the screen that says welcome. When I do
> get
> past it all I get is a black screen with the mouse pointer. I can move
> the
> pointer but do nothing else. I cannot right click. I hit ctrl-alt-del
> and
> can access the task manager. This started when the computer froze up while
> my
> wife was using internet explorer, and I had to hit the reset button on my
> computer. Can you help me?

I had have attempted this and there is nothing there that is not on my
startup in hers.

"Andre Da Costa[ActiveWin]" wrote:

> Check your wife account Startup items in Windows Vista. Open the Run Command
> (Windows key + R) type in MSCONFIG > hit Enter > accept prompt on UAC dialog
> > go to the Startup (tab) disable any unusual or suspicious startup items.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Timothy B Condon" <> wrote in
> message news:565E2AAD-505C-42D1-9AFE-...
> >I am running Vista Ultimate. I have two administrator accounts; one for me
> > and one for my wife. I can log into my account without any difficulty.
> > Currently when my wife tries to log into her account it takes a
> > particularly
> > long amount of time to get past the screen that says welcome. When I do
> > get
> > past it all I get is a black screen with the mouse pointer. I can move
> > the
> > pointer but do nothing else. I cannot right click. I hit ctrl-alt-del
> > and
> > can access the task manager. This started when the computer froze up while
> > my
> > wife was using internet explorer, and I had to hit the reset button on my
> > computer. Can you help me?
>
>
>

If you have Antivirus installed, try disabling it temporarily to see if it
is the cultiprit.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Timothy B Condon" <> wrote in
message news:B87373E1-DB7E-49D6-A532-...
>I had have attempted this and there is nothing there that is not on my
> startup in hers.
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> Check your wife account Startup items in Windows Vista. Open the Run
>> Command
>> (Windows key + R) type in MSCONFIG > hit Enter > accept prompt on UAC
>> dialog
>> > go to the Startup (tab) disable any unusual or suspicious startup
>> items.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Timothy B Condon" <> wrote in
>> message news:565E2AAD-505C-42D1-9AFE-...
>> >I am running Vista Ultimate. I have two administrator accounts; one for
>> >me
>> > and one for my wife. I can log into my account without any difficulty.
>> > Currently when my wife tries to log into her account it takes a
>> > particularly
>> > long amount of time to get past the screen that says welcome. When I
>> > do
>> > get
>> > past it all I get is a black screen with the mouse pointer. I can move
>> > the
>> > pointer but do nothing else. I cannot right click. I hit
>> > ctrl-alt-del
>> > and
>> > can access the task manager. This started when the computer froze up
>> > while
>> > my
>> > wife was using internet explorer, and I had to hit the reset button on
>> > my
>> > computer. Can you help me?
>>
>>
>>

THe only change was that the sidebar and gadgets loaded, but nothing else. I
am using Live OnCare for my antivirus.

"Andre Da Costa[ActiveWin]" wrote:

> If you have Antivirus installed, try disabling it temporarily to see if it
> is the cultiprit.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Timothy B Condon" <> wrote in
> message news:B87373E1-DB7E-49D6-A532-...
> >I had have attempted this and there is nothing there that is not on my
> > startup in hers.
> >
> > "Andre Da Costa[ActiveWin]" wrote:
> >
> >> Check your wife account Startup items in Windows Vista. Open the Run
> >> Command
> >> (Windows key + R) type in MSCONFIG > hit Enter > accept prompt on UAC
> >> dialog
> >> > go to the Startup (tab) disable any unusual or suspicious startup
> >> items.
> >> --
> >> Andre
> >> Blog: http://adacosta.spaces.live.com
> >> My Vista Quickstart Guide:
> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> >> "Timothy B Condon" <> wrote in
> >> message news:565E2AAD-505C-42D1-9AFE-...
> >> >I am running Vista Ultimate. I have two administrator accounts; one for
> >> >me
> >> > and one for my wife. I can log into my account without any difficulty.
> >> > Currently when my wife tries to log into her account it takes a
> >> > particularly
> >> > long amount of time to get past the screen that says welcome. When I
> >> > do
> >> > get
> >> > past it all I get is a black screen with the mouse pointer. I can move
> >> > the
> >> > pointer but do nothing else. I cannot right click. I hit
> >> > ctrl-alt-del
> >> > and
> >> > can access the task manager. This started when the computer froze up
> >> > while
> >> > my
> >> > wife was using internet explorer, and I had to hit the reset button on
> >> > my
> >> > computer. Can you help me?
> >>
> >>
> >>
>
>
>

Are you sure that Windows Live OneCare TuneUp is not running in the
background? It can tremendously slow down the system.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Timothy B Condon" <> wrote in
message news:1D3430C1-6BDF-4FDA-B9F6-...
> THe only change was that the sidebar and gadgets loaded, but nothing else.
> I
> am using Live OnCare for my antivirus.
>
> "Andre Da Costa[ActiveWin]" wrote:
>
>> If you have Antivirus installed, try disabling it temporarily to see if
>> it
>> is the cultiprit.
>> --
>> Andre
>> Blog: http://adacosta.spaces.live.com
>> My Vista Quickstart Guide:
>> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> "Timothy B Condon" <> wrote in
>> message news:B87373E1-DB7E-49D6-A532-...
>> >I had have attempted this and there is nothing there that is not on my
>> > startup in hers.
>> >
>> > "Andre Da Costa[ActiveWin]" wrote:
>> >
>> >> Check your wife account Startup items in Windows Vista. Open the Run
>> >> Command
>> >> (Windows key + R) type in MSCONFIG > hit Enter > accept prompt on UAC
>> >> dialog
>> >> > go to the Startup (tab) disable any unusual or suspicious startup
>> >> items.
>> >> --
>> >> Andre
>> >> Blog: http://adacosta.spaces.live.com
>> >> My Vista Quickstart Guide:
>> >> http://adacosta.spaces.live.com/blog...3DB!9709.entry
>> >> "Timothy B Condon" <> wrote in
>> >> message news:565E2AAD-505C-42D1-9AFE-...
>> >> >I am running Vista Ultimate. I have two administrator accounts; one
>> >> >for
>> >> >me
>> >> > and one for my wife. I can log into my account without any
>> >> > difficulty.
>> >> > Currently when my wife tries to log into her account it takes a
>> >> > particularly
>> >> > long amount of time to get past the screen that says welcome. When
>> >> > I
>> >> > do
>> >> > get
>> >> > past it all I get is a black screen with the mouse pointer. I can
>> >> > move
>> >> > the
>> >> > pointer but do nothing else. I cannot right click. I hit
>> >> > ctrl-alt-del
>> >> > and
>> >> > can access the task manager. This started when the computer froze up
>> >> > while
>> >> > my
>> >> > wife was using internet explorer, and I had to hit the reset button
>> >> > on
>> >> > my
>> >> > computer. Can you help me?
>> >>
>> >>
>> >>
>>
>>
>>