iTunes 7.5 won't install on Vista x64

What's the secret to getting iTunes 7.5 to install on Vista Ultimate x64? A
previous version is already installed and a window pops up saying that
version 7.5 is available. I click on install and it downloads but when it
actually does the install it encounters an error and advises to install
manually. Unfortunately that doesn't work either. It doesn't give any
details on exactly what the error is so what's the secret to getting this to
install? I have tried disabling AV and firewall but it didn't help.

--
And loving it,

-Q
_________________________________________________

(Replace the "SixFour" with numbers to email me)

I personally have given up on iTunes on Vista x64 since Apple officially
does not support the program on 64 bit versions of Windows. I suggest
uninstalling the existing version then try installing 7.5 or just stick with
the current version. I suspect the compatibility issue has some to do with
the CD Burning driver.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Qu0ll" <> wrote in message
news:%...
> What's the secret to getting iTunes 7.5 to install on Vista Ultimate x64?
> A previous version is already installed and a window pops up saying that
> version 7.5 is available. I click on install and it downloads but when it
> actually does the install it encounters an error and advises to install
> manually. Unfortunately that doesn't work either. It doesn't give any
> details on exactly what the error is so what's the secret to getting this
> to install? I have tried disabling AV and firewall but it didn't help.
>
> --
> And loving it,
>
> -Q
> _________________________________________________
>
> (Replace the "SixFour" with numbers to email me)

"Qu0ll" <> wrote...
> What's the secret to getting iTunes 7.5 to install on Vista Ultimate x64?
> A previous version is already installed and a window pops up saying that

Hi Qu0ll

I had the same problem.

To work around it, here's what I did. First, in the iTunes Update window,
select the menu option to "Download Only". This will download about 4 MSI
packages to a directory, C:\Users\<user>\AppData\Local\Apple\Apple Software
Update. Note that the AppData directory is normally hidden, in Explorer.

After the files have finished downloading, open a Command Prompt "as
administrator" (ie, find Command Prompt in the Start menu, right-click, and
choose Run as Administrator from the context menu, give admin credentials
when prompted).

At the administrative command prompt, change directory to
C:\Users\<user>\AppData\Local\Apple\Apple Software Update (replacing
"<user>" with your user name).

Then run this command:

C:\Users\<user>\AppData\Local\Apple\Apple Software Update>msiexec /i
itunes.msi

The iTunes setup dialogue will appear. Follow the setup wizard, to complete
installation. At the end, select the option to run iTunes, so that it will
run once as administrator (this finalises some registry settings etc). Then
exit out of iTunes.

Close the Command Prompt by typing "exit". iTunes is now installed and you
should be able to run it normally.

If you are getting the error message about not being able to burn CDs, this
is because iTunes des not include 64-bit drivers for CD and DVD drives.
iTunes actually just OEM's the drivers from Gear Software; so you can grab
the drivers direct from the Gear website and install them separately:

http://www.gearsoftware.com/support/drivers.cfm

After these 2 steps, I finally have iTunes running smoothly on 64-bit Vista.
The 7.5 upgrade seems quite a bit more stable and snappier, it is worth
upgrading.

Hope this helps!

--
Andrew McLaren
amclar (at) optusnet dot com dot au

You need to completely uninstall iTunes, QuickTime, Apple Mobile Device
Support, and Apple Software Update. The Vista uninstaller will only
partially remove these programs leaving debris in files, folders, registry
entries, etc. that blocks normal install processes. You can do a manual
uninstall with the help of Windows Installer CleanUp Utility, or you can use
a program like Smarty Uninstaller to completely remove all install/uninstall
debris which will enable a clean install of iTunes 7.5. Details in this
tutorial.

http://www.vistax64.com/tutorials/87...ram-vista.html

"Andrew McLaren" wrote:

> "Qu0ll" <> wrote...
> > What's the secret to getting iTunes 7.5 to install on Vista Ultimate x64?
> > A previous version is already installed and a window pops up saying that
>
> Hi Qu0ll
>
> I had the same problem.
>
> To work around it, here's what I did. First, in the iTunes Update window,
> select the menu option to "Download Only". This will download about 4 MSI
> packages to a directory, C:\Users\<user>\AppData\Local\Apple\Apple Software
> Update. Note that the AppData directory is normally hidden, in Explorer.
>
> After the files have finished downloading, open a Command Prompt "as
> administrator" (ie, find Command Prompt in the Start menu, right-click, and
> choose Run as Administrator from the context menu, give admin credentials
> when prompted).
>
> At the administrative command prompt, change directory to
> C:\Users\<user>\AppData\Local\Apple\Apple Software Update (replacing
> "<user>" with your user name).
>
> Then run this command:
>
> C:\Users\<user>\AppData\Local\Apple\Apple Software Update>msiexec /i
> itunes.msi
>
> The iTunes setup dialogue will appear. Follow the setup wizard, to complete
> installation. At the end, select the option to run iTunes, so that it will
> run once as administrator (this finalises some registry settings etc). Then
> exit out of iTunes.
>
> Close the Command Prompt by typing "exit". iTunes is now installed and you
> should be able to run it normally.
>
> If you are getting the error message about not being able to burn CDs, this
> is because iTunes des not include 64-bit drivers for CD and DVD drives.
> iTunes actually just OEM's the drivers from Gear Software; so you can grab
> the drivers direct from the Gear website and install them separately:
>
> http://www.gearsoftware.com/support/drivers.cfm
>
> After these 2 steps, I finally have iTunes running smoothly on 64-bit Vista.
> The 7.5 upgrade seems quite a bit more stable and snappier, it is worth
> upgrading.
>
> Hope this helps!
>
> --
> Andrew McLaren
> amclar (at) optusnet dot com dot au
>
>

"uvbogden" <> wrote ...
> You need to completely uninstall iTunes, QuickTime, Apple Mobile Device
> Support, and Apple Software Update. The Vista uninstaller will only

It was certainly not my experience that such rigorous steps were necessary;
in my own case, simply installing the update was sufficient. But, apart from
the extra effort, there's probably no harm in using this more thorough
procedure, if you feel like it.

--
Andrew McLaren
amclar (at) optusnet dot com dot au

Oh come on Andrew, your steps while very detailed is more rigorous, but
guaranteed.
--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"Andrew McLaren" <> wrote in message
newsC24BB2C-034B-4776-947E-...
> "uvbogden" <> wrote ...
>> You need to completely uninstall iTunes, QuickTime, Apple Mobile Device
>> Support, and Apple Software Update. The Vista uninstaller will only
>
> It was certainly not my experience that such rigorous steps were
> necessary; in my own case, simply installing the update was sufficient.
> But, apart from the extra effort, there's probably no harm in using this
> more thorough procedure, if you feel like it.
>
> --
> Andrew McLaren
> amclar (at) optusnet dot com dot au
>

you are a MVP wannabe idiot.

"Andre Da Costa[ActiveWin]" <> wrote in message
news:%...
> Oh come on Andrew, your steps while very detailed is more rigorous, but
> guaranteed.
> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "Andrew McLaren" <> wrote in message
> newsC24BB2C-034B-4776-947E-...
>> "uvbogden" <> wrote ...
>>> You need to completely uninstall iTunes, QuickTime, Apple Mobile Device
>>> Support, and Apple Software Update. The Vista uninstaller will only
>>
>> It was certainly not my experience that such rigorous steps were
>> necessary; in my own case, simply installing the update was sufficient.
>> But, apart from the extra effort, there's probably no harm in using this
>> more thorough procedure, if you feel like it.
>>
>> --
>> Andrew McLaren
>> amclar (at) optusnet dot com dot au
>>
>
>