iTunes ver 7.3 will not install on win vista

it downloads fine but when it comes to install it says quicktime can't
install due to error 2738. i don't have a clue what to do. can anyone help?

Please visit: http://www.appdeploy.com/messageboards/tm.asp?m=25870

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------Â*-----

"peed off" wrote:

it downloads fine but when it comes to install it says quicktime can't
install due to error 2738. i don't have a clue what to do. can anyone help?

If I were trying to install a Panasonic after market radio in a Ford, and
found it wouldn't work, I certainly would not go to Ford for assistance. I
would go to Panasonic.

In your case - try Apple.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"peed off" <peed > wrote in message
news:76BED93A-6797-40A6-8CDC-...
> it downloads fine but when it comes to install it says quicktime can't
> install due to error 2738. i don't have a clue what to do. can anyone
> help?

Richard

Today there was a post in the microsoft.public.outlook by an OP stating that he stood in line to get his iPphone yesterday and he is not capable to sync it with Outlook on his computer and his contacts from outlook does not install.
The OP was told to contact Apple for info on the above and he hissed and xxxxx saying that MS is not compatible with anything and it has nothing to do with Apple.

Go figure

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Richard Urban" <> wrote in message news:...
> If I were trying to install a Panasonic after market radio in a Ford, and
> found it wouldn't work, I certainly would not go to Ford for assistance. I
> would go to Panasonic.
>
> In your case - try Apple.
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
>
>
> "peed off" <peed > wrote in message
> news:76BED93A-6797-40A6-8CDC-...
>> it downloads fine but when it comes to install it says quicktime can't
>> install due to error 2738. i don't have a clue what to do. can anyone
>> help?
>

That is not at all surprising, is it. There is no way that even the latest
version of Outlook, or Vista for that matter, is aware of a product that
comes out after Outlook or the operating system was introduced.

I guess that people expect Microsoft to be mind readers and fortune tellers.

--


Regards,

Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)



"Peter Foldes" <> wrote in message
news:...
Richard

Today there was a post in the microsoft.public.outlook by an OP stating that
he stood in line to get his iPphone yesterday and he is not capable to sync
it with Outlook on his computer and his contacts from outlook does not
install.
The OP was told to contact Apple for info on the above and he hissed and
xxxxx saying that MS is not compatible with anything and it has nothing to
do with Apple.

Go figure

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Richard Urban" <> wrote in message
news:...
> If I were trying to install a Panasonic after market radio in a Ford, and
> found it wouldn't work, I certainly would not go to Ford for assistance. I
> would go to Panasonic.
>
> In your case - try Apple.
>
> --
>
>
> Regards,
>
> Richard Urban
> Microsoft MVP Windows Shell/User
> (For email, remove the obvious from my address)
>
>
>
> "peed off" <peed > wrote in message
> news:76BED93A-6797-40A6-8CDC-...
>> it downloads fine but when it comes to install it says quicktime can't
>> install due to error 2738. i don't have a clue what to do. can anyone
>> help?
>

It's actually a lot simpler. Outlook doesn't need to be aware only handshake. Itunes does all the work communicating to Outlook or the Windows Address Book(wab), retrieving and sending to the Ipod or Iphone.

Toggle on the Contacts/Calendar option on the Ipod or Iphone to make respective menu option available. Plug/connect an Iphone or Ipod to a pc, open Itunes, select the Ipod or Iphone in Itunes/Devices..toggle on Contacts for Outlook(all contacts, selected groups etc).....Its done. No more settings ever again. Connect in the future, everything is automatically updated.

Other options are available if a Mac or other email clients are used.

The phone then becomes an extension for email, phone etc..

I tested one for 2 months for a local firm...It's actually a nice piece of equipment(overrpriced at the time, limited to ATT network for phone etc). Is it ready to replace the PDA/Blackberry..almost, but not yet.

...winston

"Richard Urban" <> wrote in message news:u2P1S$...
: That is not at all surprising, is it. There is no way that even the latest
: version of Outlook, or Vista for that matter, is aware of a product that
: comes out after Outlook or the operating system was introduced.
:
: I guess that people expect Microsoft to be mind readers and fortune tellers.
:
: --
:
:
: Regards,
:
: Richard Urban
: Microsoft MVP Windows Shell/User
: (For email, remove the obvious from my address)
:
:
:
: "Peter Foldes" <> wrote in message
: news:...
: Richard
:
: Today there was a post in the microsoft.public.outlook by an OP stating that
: he stood in line to get his iPphone yesterday and he is not capable to sync
: it with Outlook on his computer and his contacts from outlook does not
: install.
: The OP was told to contact Apple for info on the above and he hissed and
: xxxxx saying that MS is not compatible with anything and it has nothing to
: do with Apple.
:
: Go figure
:
: --
: Peter
:
: Please Reply to Newsgroup for the benefit of others
: Requests for assistance by email can not and will not be acknowledged.
:
: "Richard Urban" <> wrote in message
: news:...
: > If I were trying to install a Panasonic after market radio in a Ford, and
: > found it wouldn't work, I certainly would not go to Ford for assistance. I
: > would go to Panasonic.
: >
: > In your case - try Apple.
: >
: > --
: >
: >
: > Regards,
: >
: > Richard Urban
: > Microsoft MVP Windows Shell/User
: > (For email, remove the obvious from my address)
: >
: >
: >
: > "peed off" <peed > wrote in message
: > news:76BED93A-6797-40A6-8CDC-...
: >> it downloads fine but when it comes to install it says quicktime can't
: >> install due to error 2738. i don't have a clue what to do. can anyone
: >> help?
: >
:

Open an elevated Command Prompt to register the module vbscript.dll. To open an elevated Command Prompt, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.

Type the following in the Command Prompt window:

regsvr32 vbscript.dll

Press ENTER

More information:

Error "VBScript is not installed" when installing iTunes in a Windows Vista computer:
http://www.winhelponline.com/articles/174/1/

iTunes and QuickTime for Windows cannot be installed without Visual Basic Script (VBScript):
http://docs.info.apple.com/article.html?artnum=304405

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"peed off" <peed > wrote in message news:76BED93A-6797-40A6-8CDC-...
it downloads fine but when it comes to install it says quicktime can't
install due to error 2738. i don't have a clue what to do. can anyone help?

I got the same error, but it also suggests downloading and installing
manually which I did and it works just fine.


--
MarkyMarc43

Windows Installer 2738 is "Could not access VBScript run time for custom action".
This error is caused by a custom action that is based on Dynamic-Link Libraries.

Windows Installer Error Messages (Windows):
http://msdn2.microsoft.com/en-US/library/aa372835.aspx

Registering VBSCRIPT.DLL from an Admin Command Prompt should certainly fix this problem.

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
Windows® Troubleshooting http://www.winhelponline.com


"MarkyMarc43" <> wrote in message news:...

I got the same error, but it also suggests downloading and installing
manually which I did and it works just fine.


--
MarkyMarc43

I have tried this action ad infinitum with no success. I've used the
elevated command prompt, and I've even disabled the UAC so I don't have
to use the elevated command prompt. I get told that the registration was
successful, but every time I try to install iTunes - both 7.2 and 7.3 -
I get this or a similar error. I have a pre-installed Vista Ultimate on
an HP. I do have iTunes 7.0 installed, though...good thing I didn't get
an iPhone or I'd be dead in the water.

Does anyone have any -other- suggestions to get this working? Like how
does a manual install work, if that can bypass the issue?

Thanks.

Ramesh, MS-MVP;587092 Wrote:
> Open an elevated Command Prompt to register the module vbscript.dll. To
> open an elevated Command Prompt, click Start, click All Programs, click
> Accessories, right-click Command Prompt, and then click Run as
> administrator.
>
> Type the following in the Command Prompt window:
>
> regsvr32 vbscript.dll
>
> Press ENTER
>
> More information:
>
> Error "VBScript is not installed" when installing iTunes in a Windows
> Vista computer:
> 'Error \"VBScript is not installed\" when installing iTunes in a
> Windows Vista computer' (http://www.winhelponline.com/articles/174/1/)
>
> iTunes and QuickTime for Windows cannot be installed without Visual
> Basic Script (VBScript):
> 'iTunes and QuickTime for Windows cannot be installed without Visual
> Basic Script (VBScript)'
> (http://docs.info.apple.com/article.html?artnum=304405)
>
> --
> Regards,
>
> Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
> Windows® Troubleshooting 'Winhelponline.com'
> (http://www.winhelponline.com)
>
>
> "peed off" <peed > wrote in message
> news:76BED93A-6797-40A6-8CDC-...
> it downloads fine but when it comes to install it says quicktime can't
> install due to error 2738. i don't have a clue what to do. can anyone
> help?


--
kmac23va