July CTP (5472) Black screen

AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram

I've just installed 5472 on a fresh partition. Whenever I try to do
something that requires increased privileges (change network settings for
instance), the permissions dialog pops up and then the screen goes black.
This happens in safe mode or normal mode and at all resoultions. The display
settings report:-
- Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)

Ctrl+Alt+Del gets the screen back with usual log off options. If I press
cancel to return to the desktop I just get the black screen again.

Any ideas?

I would try to install the ATI drivers but that of course pops up the
'Continue' dialog and the screen goes black.

Thanks
Michael

MichaelG wrote:
> AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>
> I've just installed 5472 on a fresh partition. Whenever I try to do
> something that requires increased privileges (change network settings
> for instance), the permissions dialog pops up and then the screen
> goes black. This happens in safe mode or normal mode and at all
> resoultions. The display settings report:-
> - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>
> Ctrl+Alt+Del gets the screen back with usual log off options. If I
> press cancel to return to the desktop I just get the black screen
> again.
>
> Any ideas?
>
> I would try to install the ATI drivers but that of course pops up the
> 'Continue' dialog and the screen goes black.
>
> Thanks
> Michael

Try turning off UAC then use "Run as administrator" to run the ATI setup.

--
Kerry
MS-MVP Windows - Shell/User
www.VistaHelp.ca

Hi Kerry,

Thanks for the quick reply.

If I try to turn off UAC I get the 'Continue' dialog and then the black
screen - catch 22!

Any other ideas?

Michael

"Kerry Brown" wrote:

> MichaelG wrote:
> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
> >
> > I've just installed 5472 on a fresh partition. Whenever I try to do
> > something that requires increased privileges (change network settings
> > for instance), the permissions dialog pops up and then the screen
> > goes black. This happens in safe mode or normal mode and at all
> > resoultions. The display settings report:-
> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
> >
> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
> > press cancel to return to the desktop I just get the black screen
> > again.
> >
> > Any ideas?
> >
> > I would try to install the ATI drivers but that of course pops up the
> > 'Continue' dialog and the screen goes black.
> >
> > Thanks
> > Michael
>
> Try turning off UAC then use "Run as administrator" to run the ATI setup.
>
> --
> Kerry
> MS-MVP Windows - Shell/User
> www.VistaHelp.ca
>
>
>

Michael

I can't remember what the default is on that dialog, but if the default is
Continue, can you hit Enter on the black screen? Or hit the arrow if it's
not the default, then hit Enter?

I'm assuming the dialog is still "there", just not visible.

Thanks,

Dave H.


"MichaelG" <> wrote in message
news:17F799C8-16B6-4D4F-A3C3-...
> Hi Kerry,
>
> Thanks for the quick reply.
>
> If I try to turn off UAC I get the 'Continue' dialog and then the black
> screen - catch 22!
>
> Any other ideas?
>
> Michael
>
> "Kerry Brown" wrote:
>
>> MichaelG wrote:
>> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>> >
>> > I've just installed 5472 on a fresh partition. Whenever I try to do
>> > something that requires increased privileges (change network settings
>> > for instance), the permissions dialog pops up and then the screen
>> > goes black. This happens in safe mode or normal mode and at all
>> > resoultions. The display settings report:-
>> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>> >
>> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
>> > press cancel to return to the desktop I just get the black screen
>> > again.
>> >
>> > Any ideas?
>> >
>> > I would try to install the ATI drivers but that of course pops up the
>> > 'Continue' dialog and the screen goes black.
>> >
>> > Thanks
>> > Michael
>>
>> Try turning off UAC then use "Run as administrator" to run the ATI setup.
>>
>> --
>> Kerry
>> MS-MVP Windows - Shell/User
>> www.VistaHelp.ca
>>
>>
>>

Hi Dave,

I can see the UAC dialog ok and can click on Continue or Cancel (both
produce a black screen). I've tried Continue and letting it run (and
pressing Enter occasionally) but nothing happens.

Michael

"David Hampson" wrote:

> Michael
>
> I can't remember what the default is on that dialog, but if the default is
> Continue, can you hit Enter on the black screen? Or hit the arrow if it's
> not the default, then hit Enter?
>
> I'm assuming the dialog is still "there", just not visible.
>
> Thanks,
>
> Dave H.
>
>
> "MichaelG" <> wrote in message
> news:17F799C8-16B6-4D4F-A3C3-...
> > Hi Kerry,
> >
> > Thanks for the quick reply.
> >
> > If I try to turn off UAC I get the 'Continue' dialog and then the black
> > screen - catch 22!
> >
> > Any other ideas?
> >
> > Michael
> >
> > "Kerry Brown" wrote:
> >
> >> MichaelG wrote:
> >> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
> >> >
> >> > I've just installed 5472 on a fresh partition. Whenever I try to do
> >> > something that requires increased privileges (change network settings
> >> > for instance), the permissions dialog pops up and then the screen
> >> > goes black. This happens in safe mode or normal mode and at all
> >> > resoultions. The display settings report:-
> >> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
> >> >
> >> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
> >> > press cancel to return to the desktop I just get the black screen
> >> > again.
> >> >
> >> > Any ideas?
> >> >
> >> > I would try to install the ATI drivers but that of course pops up the
> >> > 'Continue' dialog and the screen goes black.
> >> >
> >> > Thanks
> >> > Michael
> >>
> >> Try turning off UAC then use "Run as administrator" to run the ATI setup.
> >>
> >> --
> >> Kerry
> >> MS-MVP Windows - Shell/User
> >> www.VistaHelp.ca
> >>
> >>
> >>
>
>
>

Ahhh, I missed that part. Sorry about that.

If you can click CTRL ALT DEL, can you get to Task Manager and see if a task
is hung?

Dave H.

"MichaelG" <> wrote in message
news:0981537B-B12F-4F2E-A565-...
> Hi Dave,
>
> I can see the UAC dialog ok and can click on Continue or Cancel (both
> produce a black screen). I've tried Continue and letting it run (and
> pressing Enter occasionally) but nothing happens.
>
> Michael
>
> "David Hampson" wrote:
>
>> Michael
>>
>> I can't remember what the default is on that dialog, but if the default
>> is
>> Continue, can you hit Enter on the black screen? Or hit the arrow if it's
>> not the default, then hit Enter?
>>
>> I'm assuming the dialog is still "there", just not visible.
>>
>> Thanks,
>>
>> Dave H.
>>
>>
>> "MichaelG" <> wrote in message
>> news:17F799C8-16B6-4D4F-A3C3-...
>> > Hi Kerry,
>> >
>> > Thanks for the quick reply.
>> >
>> > If I try to turn off UAC I get the 'Continue' dialog and then the black
>> > screen - catch 22!
>> >
>> > Any other ideas?
>> >
>> > Michael
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> MichaelG wrote:
>> >> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>> >> >
>> >> > I've just installed 5472 on a fresh partition. Whenever I try to do
>> >> > something that requires increased privileges (change network
>> >> > settings
>> >> > for instance), the permissions dialog pops up and then the screen
>> >> > goes black. This happens in safe mode or normal mode and at all
>> >> > resoultions. The display settings report:-
>> >> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>> >> >
>> >> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
>> >> > press cancel to return to the desktop I just get the black screen
>> >> > again.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > I would try to install the ATI drivers but that of course pops up
>> >> > the
>> >> > 'Continue' dialog and the screen goes black.
>> >> >
>> >> > Thanks
>> >> > Michael
>> >>
>> >> Try turning off UAC then use "Run as administrator" to run the ATI
>> >> setup.
>> >>
>> >> --
>> >> Kerry
>> >> MS-MVP Windows - Shell/User
>> >> www.VistaHelp.ca
>> >>
>> >>
>> >>
>>
>>
>>

Never mind on Task Manager. If you want to see processes from all users, it
requires UAC. This is a nice one.

Dave H.

"MichaelG" <> wrote in message
news:0981537B-B12F-4F2E-A565-...
> Hi Dave,
>
> I can see the UAC dialog ok and can click on Continue or Cancel (both
> produce a black screen). I've tried Continue and letting it run (and
> pressing Enter occasionally) but nothing happens.
>
> Michael
>
> "David Hampson" wrote:
>
>> Michael
>>
>> I can't remember what the default is on that dialog, but if the default
>> is
>> Continue, can you hit Enter on the black screen? Or hit the arrow if it's
>> not the default, then hit Enter?
>>
>> I'm assuming the dialog is still "there", just not visible.
>>
>> Thanks,
>>
>> Dave H.
>>
>>
>> "MichaelG" <> wrote in message
>> news:17F799C8-16B6-4D4F-A3C3-...
>> > Hi Kerry,
>> >
>> > Thanks for the quick reply.
>> >
>> > If I try to turn off UAC I get the 'Continue' dialog and then the black
>> > screen - catch 22!
>> >
>> > Any other ideas?
>> >
>> > Michael
>> >
>> > "Kerry Brown" wrote:
>> >
>> >> MichaelG wrote:
>> >> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>> >> >
>> >> > I've just installed 5472 on a fresh partition. Whenever I try to do
>> >> > something that requires increased privileges (change network
>> >> > settings
>> >> > for instance), the permissions dialog pops up and then the screen
>> >> > goes black. This happens in safe mode or normal mode and at all
>> >> > resoultions. The display settings report:-
>> >> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>> >> >
>> >> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
>> >> > press cancel to return to the desktop I just get the black screen
>> >> > again.
>> >> >
>> >> > Any ideas?
>> >> >
>> >> > I would try to install the ATI drivers but that of course pops up
>> >> > the
>> >> > 'Continue' dialog and the screen goes black.
>> >> >
>> >> > Thanks
>> >> > Michael
>> >>
>> >> Try turning off UAC then use "Run as administrator" to run the ATI
>> >> setup.
>> >>
>> >> --
>> >> Kerry
>> >> MS-MVP Windows - Shell/User
>> >> www.VistaHelp.ca
>> >>
>> >>
>> >>
>>
>>
>>

Have you tried it in safe mode?

--
Kerry
MS-MVP Windows - Shell/User
www.VistaHelp.ca


MichaelG wrote:
> Hi Dave,
>
> I can see the UAC dialog ok and can click on Continue or Cancel (both
> produce a black screen). I've tried Continue and letting it run (and
> pressing Enter occasionally) but nothing happens.
>
> Michael
>
> "David Hampson" wrote:
>
>> Michael
>>
>> I can't remember what the default is on that dialog, but if the
>> default is Continue, can you hit Enter on the black screen? Or hit
>> the arrow if it's not the default, then hit Enter?
>>
>> I'm assuming the dialog is still "there", just not visible.
>>
>> Thanks,
>>
>> Dave H.
>>
>>
>> "MichaelG" <> wrote in message
>> news:17F799C8-16B6-4D4F-A3C3-...
>>> Hi Kerry,
>>>
>>> Thanks for the quick reply.
>>>
>>> If I try to turn off UAC I get the 'Continue' dialog and then the
>>> black screen - catch 22!
>>>
>>> Any other ideas?
>>>
>>> Michael
>>>
>>> "Kerry Brown" wrote:
>>>
>>>> MichaelG wrote:
>>>>> AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>>>>>
>>>>> I've just installed 5472 on a fresh partition. Whenever I try to
>>>>> do something that requires increased privileges (change network
>>>>> settings for instance), the permissions dialog pops up and then
>>>>> the screen goes black. This happens in safe mode or normal mode
>>>>> and at all resoultions. The display settings report:-
>>>>> - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>>>>>
>>>>> Ctrl+Alt+Del gets the screen back with usual log off options. If
>>>>> I press cancel to return to the desktop I just get the black
>>>>> screen again.
>>>>>
>>>>> Any ideas?
>>>>>
>>>>> I would try to install the ATI drivers but that of course pops up
>>>>> the 'Continue' dialog and the screen goes black.
>>>>>
>>>>> Thanks
>>>>> Michael
>>>>
>>>> Try turning off UAC then use "Run as administrator" to run the ATI
>>>> setup.
>>>>
>>>> --
>>>> Kerry
>>>> MS-MVP Windows - Shell/User
>>>> www.VistaHelp.ca

Michael,

I had (have) the exact same problem. P4 3.05 HT, 1GB Ram, Radeon x800Pro 256.

The only way I've found to get by this is to disable Aero. Just change your
theme to Vista Classic or Windows classic.

ONce you do this, you can continue as normal.

The updated catalyst drivers from ATI don't help with this either.

John

I have an idea. Try to run Startup Repair. Then make sure you have UAC
disabled for the period of time that you want to install the drivers. You
can turn it off at msconfig. Also go to run box>type secpol.msc in run>3rd
item down enable run all as admin. Then use the reghack for being able to
log on as admin:

*Run Startup Repair*

Win RE:

If you have a Vista DVD, there is a promising "feature" or utility in Vista
called Win RE or Windows Recovery Environment.

***Accessing Windows RE (Repair Environment):***

1) Insert Media into PC (the DVD you burned)

2) ***You will see on the Vista logo setup screen after lang. options in the
lower left corner, a link called "System Recovery Options."***

3) Select your OS for repair.

4) Its been my experience that you can see some causes of the crash from
theWin RE feature:

You'll have a choice there of using:

1) Startup Repair
2) System Restore
3) Complete PC Restore

_________________


Getting UAC Out of the Way *while you get the job done*:

Go to: HKEY_Local_Machine\Software\Microsoft\Windows
NT\CurrentVersion\Winlogon>Add a new key: SpecialAccounts>And a sub-key in
the SpecialAccounts key: UserList>In the UserList key, create a DWORD
(32-bit): Administrator Set value to: 1

Whether you elect to keep these in place after you get the job done, is up
to you.

Then, since public feedback to MSFT is as effective as 28 years of "peace
keeping forces" in Lebanon--(unless you're deaf dumb and blind, you
understand the stupidity and naivite of a Secretary of State with no
training and experience for her job except being petted on the head at
Stanford University and promoted without any substantive ability or
expertise) so ring MSFT's bell where the screwups live. Email the PM of UAC
at MSFT and let him know how well this is working.

I'm going to start advocating specific feedback to MSFT personnel since I
have watched several months of total chaos with Vista improvments and bug
fixes and an arrogant attitude on the part of MSFT who is determined to be
aloof from public feedback and does nothing to accurately convey to the
public (including MSDN and Technet subscribers) if they have fixed the
multiple flaws in each build of Vista and is shipping a lot broken. System
File Checker doesn't work. It's not going to work in RC1 and it's not going
to work in Vista shipped RTM. UAC is badly implemented; it's not going to
be that much different in RC1--I know what changes have been made--and it's
going to ship as a crapfest.



Jesper Johansson, is Senior Security Strategist in the Security Technology
Unit at Microsoft:

Jesper's Blog
https://blogs.technet.com/jesper_joh...22/438316.aspx

You can email Jesper who blogged not to turn off UAC at:
https://blogs.technet.com/jesper_johansson/contact.aspx

Good luck,

CH






---------------

Dumbest moment today: Wolf Blitzer allowing a Syrian Cabinet Minister to
compare Israel to Nazi Germany while Syria has been actively transprorting
supplying Iranian missles and weapons for Hezbullah for years to this day.
Wolf has the depth and insight,and initative to call people when they make
stupid comments of a cucumber.







"MichaelG" <> wrote in message
news:17F799C8-16B6-4D4F-A3C3-...
> Hi Kerry,
>
> Thanks for the quick reply.
>
> If I try to turn off UAC I get the 'Continue' dialog and then the black
> screen - catch 22!
>
> Any other ideas?
>
> Michael
>
> "Kerry Brown" wrote:
>
>> MichaelG wrote:
>> > AGP ATI X700 Radeon 256Mb, Eizo 17" LCD, 2.4GHz P4 1Gb Ram
>> >
>> > I've just installed 5472 on a fresh partition. Whenever I try to do
>> > something that requires increased privileges (change network settings
>> > for instance), the permissions dialog pops up and then the screen
>> > goes black. This happens in safe mode or normal mode and at all
>> > resoultions. The display settings report:-
>> > - Generic PnP Monitor on RADEON X700 (Microsoft Corporation WDDM)
>> >
>> > Ctrl+Alt+Del gets the screen back with usual log off options. If I
>> > press cancel to return to the desktop I just get the black screen
>> > again.
>> >
>> > Any ideas?
>> >
>> > I would try to install the ATI drivers but that of course pops up the
>> > 'Continue' dialog and the screen goes black.
>> >
>> > Thanks
>> > Michael
>>
>> Try turning off UAC then use "Run as administrator" to run the ATI setup.
>>
>> --
>> Kerry
>> MS-MVP Windows - Shell/User
>> www.VistaHelp.ca
>>
>>
>>