Please send your comments to
"Money Back Guarantee
Within 90 days of purchase, DVD-COPY-RIPPER Soft will accept the return
of any single user license product purchased from our online store for a
refund. To receive a refund, please us with the following information:
Your name
The product you are returning
Your order number (if you have it)
The reason for the return
Upon receipt of your e-mail, we will send you a Letter of Software
Destruction. That Letter must be completed and returned to
DVD-COPY-RIPPER Soft no later than 30 days from the date that
DVD-COPY-RIPPER Soft sends it to you. (Note: Products purchased from
sources other than DVD-COPY-RIPPER Soft' online store must be returned
to the company where they were purchased and are subject to that
company’s return policy.)
After we receive the signed Letter of Software Destruction, the refund
process takes two to three weeks. You will be refunded by the same
method as your payment.
Original media/shipping charges are not refunded."
We provide many different ways to get your technical questions answered.
Choose from among the options listed below.
E-Mail Support
We offer unlimited complimentary e-mail support to all registered
customers.
You can easily send us an e-mail about a problem from within the
product. Click the Help button, then Support. An automatic message with
diagnostic information will display. You can then click Email to open
your e-mail client and send the message.
If you are having difficulty converting a file, please attach the file
to your message. This information will help us resolve your issue quickly.
If for any reason you do not connect immediately to our support staff,
please leave an e-mail message to the above email address. We will
return your message during our normal business hours.
Mailing Address
DVD-COPY-RIPPER Soft
3662 Hilltop Rd,
Carson City, Nevada 89701
Lu Powell wrote:
> I'm a bit off topic, and apologize for that. I simply need to vent. I
> recently bought via the internet a dvd copying program from
>
> http://www.dvd-copy-ripper.com/index.html
>
> The program didn't work from the beginning. Emails to customer
> no-service and sales were never answered. Lodging a protest with PayPal
> was futile.
>
> Buyer beware!
>