Just got off the phone with Microsoft tech

They moved my call up to Full Service and did not charge. After an hour or
so of their controlling my computer, I no longer have the installer icon on
the taskbar for KN928366.
Basically what he did was to uninstall all .Net Frameworks, I had 1.1
installed, with a utility the tech got off of a blog - similar to Windows
Installer CleanUp Utility. He then went to Windows update and installed .NET
frameworks 1.1, 2 and 3 all at the same time. It took about 9 min - cable
modem. Rebooted a few times and the icon left. He then emtied my temp
internet folders and all seems well.

After 6 hours of dealing with this crap.

Whoops. I meant KB928366. Sorry

All is well now-phew!

"Notgeekenuf" wrote:

> They moved my call up to Full Service and did not charge. After an hour or
> so of their controlling my computer, I no longer have the installer icon on
> the taskbar for KN928366.
> Basically what he did was to uninstall all .Net Frameworks, I had 1.1
> installed, with a utility the tech got off of a blog - similar to Windows
> Installer CleanUp Utility. He then went to Windows update and installed .NET
> frameworks 1.1, 2 and 3 all at the same time. It took about 9 min - cable
> modem. Rebooted a few times and the icon left. He then emtied my temp
> internet folders and all seems well.
>
> After 6 hours of dealing with this crap.