KB 828026 ---- HELP

Automatic update constantly shows this Windows Media
Update is ready for installation. Have installed it 5
times but it still appears EVERY 10 MINUTES.

Bill;
See this link:
http://www3.telus.net/dandemar/828026.htm

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"Bill" <> wrote in message
news:163101c48557$30dd8790$...
> Automatic update constantly shows this Windows Media
> Update is ready for installation. Have installed it 5
> times but it still appears EVERY 10 MINUTES.

I'm also having the same problem with KB 828026. Tried the link suggested by
Jupiter.But the solution did not work on my computer. Was able to remove the
update in the add remove programs section but was not able to access
add/remove windows components section. Error message about msgrocm.dll
missing came up.

I was able to edit the registry and remove the items listed. Still have same
problem. The icon in system tray comes back after about 3 minutes saying
updates are ready to install. It is the same update all the time. KB 828026.
Larry


"Jupiter Jones [MVP]" wrote:

> Bill;
> See this link:
> http://www3.telus.net/dandemar/828026.htm
>
> --
> Jupiter Jones [MVP]
> http://www3.telus.net/dandemar/
>
>
> "Bill" <> wrote in message
> news:163101c48557$30dd8790$...
> > Automatic update constantly shows this Windows Media
> > Update is ready for installation. Have installed it 5
> > times but it still appears EVERY 10 MINUTES.
>
>
>