KB 898461 will not install

When I install this update through automatic updates it will download but
when trying to install it says that "An error occurred while copying file
spmsg.dll. Cannot copy file to destination directory" . When I click ignore
it pulls up a browse box to go find it and states "Ensure the location
specified is correct and insert the Windows XP Hotfix Source files in the
box." I am not sure where the hotfix soure files are.

"Bev" <> schrieb:

> When I install this update through automatic updates it will download but
> when trying to install it says that "An error occurred while copying file
> spmsg.dll. Cannot copy file to destination directory" .

http://support.microsoft.com/kb/916246/en-us may help.

Bye,
Freudi

Bev,

Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Navigate to WINDOWS\system32\PreInstall
Open PreInstall
Open the WinSE folder and then the wxp_x86_xxxx_v1 folder [the x's are
different on each system]
Is there a spmsg.dll.ref file present ?

If PreInstall is NOT a folder, just a file, then rename it to
PreInstall.old.
Now try to install SP2.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============


Bev wrote:

> When I install this update through automatic updates it will download but
> when trying to install it says that "An error occurred while copying file
> spmsg.dll. Cannot copy file to destination directory" . When I click ignore
> it pulls up a browse box to go find it and states "Ensure the location
> specified is correct and insert the Windows XP Hotfix Source files in the
> box." I am not sure where the hotfix soure files are.

THIS DID NOT HELP. ANY OTHER IDEAS.

"Ottmar Freudenberger" wrote:

> "Bev" <> schrieb:
>
> > When I install this update through automatic updates it will download but
> > when trying to install it says that "An error occurred while copying file
> > spmsg.dll. Cannot copy file to destination directory" .
>
> http://support.microsoft.com/kb/916246/en-us may help.
>
> Bye,
> Freudi
>

wxp_x86_xxxx_v1 IS A FILE NOT A FOLDER. i HAVE A PREINSTALL FOLDER NOT A
FILE. I AM STILL UNABLE TO DO WINDOWS UPDATES DUE TO THE SPMSG.DLL FILE NOT
BEING ABLE TO BE COPIED.

ANY OTHER IDEAS?

"MowGreen [MVP]" wrote:

> Bev,
>
> Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Navigate to WINDOWS\system32\PreInstall
> Open PreInstall
> Open the WinSE folder and then the wxp_x86_xxxx_v1 folder [the x's are
> different on each system]
> Is there a spmsg.dll.ref file present ?
>
> If PreInstall is NOT a folder, just a file, then rename it to
> PreInstall.old.
> Now try to install SP2.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> Bev wrote:
>
> > When I install this update through automatic updates it will download but
> > when trying to install it says that "An error occurred while copying file
> > spmsg.dll. Cannot copy file to destination directory" . When I click ignore
> > it pulls up a browse box to go find it and states "Ensure the location
> > specified is correct and insert the Windows XP Hotfix Source files in the
> > box." I am not sure where the hotfix soure files are.
>

Quit screaming? (Posting in all caps is considered SCREAMING here.)
--
~PA Bear

Bev wrote:
> wxp_x86_xxxx_v1 IS A FILE NOT A FOLDER. i HAVE A PREINSTALL FOLDER NOT A
> FILE. I AM STILL UNABLE TO DO WINDOWS UPDATES DUE TO THE SPMSG.DLL FILE
> NOT
> BEING ABLE TO BE COPIED.
>
> ANY OTHER IDEAS?
>
> "MowGreen [MVP]" wrote:
>
>> Bev,
>>
>> Show hidden files, folders, and system files:
>> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>> Navigate to WINDOWS\system32\PreInstall
>> Open PreInstall
>> Open the WinSE folder and then the wxp_x86_xxxx_v1 folder [the x's are
>> different on each system]
>> Is there a spmsg.dll.ref file present ?
>>
>> If PreInstall is NOT a folder, just a file, then rename it to
>> PreInstall.old.
>> Now try to install SP2.
>>
>>
>> MowGreen [MVP 2003-2007]
>> ===============
>> *-343-* FDNY
>> Never Forgotten
>> ===============
>>
>>
>> Bev wrote:
>>
>>> When I install this update through automatic updates it will download
>>> but
>>> when trying to install it says that "An error occurred while copying
>>> file
>>> spmsg.dll. Cannot copy file to destination directory" . When I click
>>> ignore it pulls up a browse box to go find it and states "Ensure the
>>> location specified is correct and insert the Windows XP Hotfix Source
>>> files in the box." I am not sure where the hotfix soure files are.

Ouch ... please turn off the caps, Bev.
Right click the wxp_x86_xxxx_v1 *file* [ that's what you stated it was,
not a *folder*] and choose Rename.
Name it wxp_x86_xxxx_v1.OLD
Now try the installation of SP2, please.


MowGreen [MVP 2003-2007]
===============
*-343-* FDNY
Never Forgotten
===============



Bev wrote:

> wxp_x86_xxxx_v1 IS A FILE NOT A FOLDER. i HAVE A PREINSTALL FOLDER NOT A
> FILE. I AM STILL UNABLE TO DO WINDOWS UPDATES DUE TO THE SPMSG.DLL FILE NOT
> BEING ABLE TO BE COPIED.
>
> ANY OTHER IDEAS?
>
> "MowGreen [MVP]" wrote:
>
>
>>Bev,
>>
>>Show hidden files, folders, and system files:
>>http://www.bleepingcomputer.com/tuto...l62.html#winxp
>>
>>Navigate to WINDOWS\system32\PreInstall
>>Open PreInstall
>>Open the WinSE folder and then the wxp_x86_xxxx_v1 folder [the x's are
>>different on each system]
>>Is there a spmsg.dll.ref file present ?
>>
>>If PreInstall is NOT a folder, just a file, then rename it to
>>PreInstall.old.
>>Now try to install SP2.
>>
>>
>>MowGreen [MVP 2003-2007]
>>===============
>> *-343-* FDNY
>>Never Forgotten
>>===============
>>
>>
>>Bev wrote:
>>
>>
>>>When I install this update through automatic updates it will download but
>>>when trying to install it says that "An error occurred while copying file
>>>spmsg.dll. Cannot copy file to destination directory" . When I click ignore
>>>it pulls up a browse box to go find it and states "Ensure the location
>>>specified is correct and insert the Windows XP Hotfix Source files in the
>>>box." I am not sure where the hotfix soure files are.
>>

Sorry I did not realize having the caps was screaming. Renaming the
wxp_x86_xxxx_v1 to wxp_x86_xxxx_v1.old worked great.

Thanks so much.



"MowGreen [MVP]" wrote:

> Ouch ... please turn off the caps, Bev.
> Right click the wxp_x86_xxxx_v1 *file* [ that's what you stated it was,
> not a *folder*] and choose Rename.
> Name it wxp_x86_xxxx_v1.OLD
> Now try the installation of SP2, please.
>
>
> MowGreen [MVP 2003-2007]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
>
> Bev wrote:
>
> > wxp_x86_xxxx_v1 IS A FILE NOT A FOLDER. i HAVE A PREINSTALL FOLDER NOT A
> > FILE. I AM STILL UNABLE TO DO WINDOWS UPDATES DUE TO THE SPMSG.DLL FILE NOT
> > BEING ABLE TO BE COPIED.
> >
> > ANY OTHER IDEAS?
> >
> > "MowGreen [MVP]" wrote:
> >
> >
> >>Bev,
> >>
> >>Show hidden files, folders, and system files:
> >>http://www.bleepingcomputer.com/tuto...l62.html#winxp
> >>
> >>Navigate to WINDOWS\system32\PreInstall
> >>Open PreInstall
> >>Open the WinSE folder and then the wxp_x86_xxxx_v1 folder [the x's are
> >>different on each system]
> >>Is there a spmsg.dll.ref file present ?
> >>
> >>If PreInstall is NOT a folder, just a file, then rename it to
> >>PreInstall.old.
> >>Now try to install SP2.
> >>
> >>
> >>MowGreen [MVP 2003-2007]
> >>===============
> >> *-343-* FDNY
> >>Never Forgotten
> >>===============
> >>
> >>
> >>Bev wrote:
> >>
> >>
> >>>When I install this update through automatic updates it will download but
> >>>when trying to install it says that "An error occurred while copying file
> >>>spmsg.dll. Cannot copy file to destination directory" . When I click ignore
> >>>it pulls up a browse box to go find it and states "Ensure the location
> >>>specified is correct and insert the Windows XP Hotfix Source files in the
> >>>box." I am not sure where the hotfix soure files are.
> >>
>