As long as it's listed as installed on your computer AND in Update History
at
http://windowsupdate.microsoft.com, feel free to hide it.
1. Stop the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Stop
(Stopping the service will take a moment)
2. Delete the contents of the Download folder:
Start > Run > (type in) %windir%\SoftwareDistribution > [OK]
Open the Download folder and delete its contents
Close the window.
3. Go to Windows Update website | Select CUSTOM and allow the scan to
complete | Uncheck/deselect KB956744 and hide it ("Don't show me this update
again").
4. Start the Automatic Updates service:
Start > Run > (type in) services.msc > [OK]
Double-click Automatic Updates > Click on Start
(Starting the service will take a moment)
===================================
If you want a second opinion, see the "How to obtain help" section of
http://support.microsoft.com/kb/956744
For home users, no-charge support is available by calling 1-866-PCSAFETY
(and/or 1-866-234-6020 and/or 1-800-936-5700) in the United States and in
Canada or by contacting your local Microsoft subsidiary. There is no-charge
for support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB956744).
Or you can...
Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
The Consumer Security Support home page & Microsoft Update Solution Center
also offer support options
https://consumersecuritysupport.microsoft.com/
http://support.microsoft.com/ph/6527#tab3
For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site:
http://support.microsoft.com/common/international.aspx
For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Client - since 2002
Glen C wrote:
> I am running Windows Server 2003 SP2 x64. I have downloaded and installed
> KB 956744 and no errors are recorded for the installation. It shows up in
> the Control Panel as installed but Microsoft Update continues to offer it
> to me.
>
> I have tried the "fix it" tool both in standard and agressive modes but
> the
> update continues to be offered.
>
> I have uninstalled the update, rebooted and reinstalled it but i continues
> to be offered.
> How do I get this update cleared.
>
> Glen C