KB834707 and KB885884 Updates failing to install

After downloading both WindowsXP-KB834707-x86-fra.exe and
WindowsXP-KB885884-x86-fra.exe (I use the French XP) the installation of each
update begins by extracting the files and, after accepting the license
agreeement, fails when it intends to copy the file "branches.inf" from the
folder C:\77a320eb078d4a804fe3ff1de7413c63\update.

Thanks for any help on this

Hey MicheldR,

1. Go to the Windows\inf directory

2. Do you see BRANCHES.INF?
YES: Go to step 3
NO: Enable "Show hidden files and folders" from FOLDER OPTIONS in Windows
Explorer, then go to step 3

3. Right-click on BRANCHES.INF, select PROPERITES and clear the READ-ONLY
box.

I hope this helps.

************************************************** *************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
************************************************** *************************
***

oops, I left out step 4.

4. Re-try the installation of those 2 updates again.

************************************************** *************************
**
Craig
Microsoft Setup Team

Search our Knowledge Base at http://support.microsoft.com/default.aspx

Travel to the Windows 2003 Homepage @
http://www.microsoft.com/windowsserver2003/default.mspx

Visit the Windows 2000 Homepage @
http://www.microsoft.com/windows2000/default.asp

See the Windows NT Homepage @
http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!

This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.

The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of
Microsoft.
************************************************** *************************
***

Everything worked well as you indicated, thank you Graig.
It's wonderful how someone can know these things... a read only mark in one
on thousand of files...

""Craig"" wrote:

> oops, I left out step 4.
>
> 4. Re-try the installation of those 2 updates again.
>
> ************************************************** *************************
> **
> Craig
> Microsoft Setup Team
>
> Search our Knowledge Base at http://support.microsoft.com/default.aspx
>
> Travel to the Windows 2003 Homepage @
> http://www.microsoft.com/windowsserver2003/default.mspx
>
> Visit the Windows 2000 Homepage @
> http://www.microsoft.com/windows2000/default.asp
>
> See the Windows NT Homepage @
> http://www.microsoft.com/ntserver/
>
> NOTE: Please reply to the newsgroup and not directly to me. This allows
> others to add to and benefit from these threads and also helps to ensure a
> more timely response. Thank you!
>
> This posting is provided "AS IS" without warranty either expressed or
> implied, including, but not limited to, the implied warranties of
> merchantability or fitness for a particular purpose.
>
> The views and opinions expressed in this newsgroup posting are mine and do
> not necessarily express or reflect the views and / or opinions of
> Microsoft.
> ************************************************** *************************
> ***