KB834707 fails to install correctly on WinMe system

I have a Duron 700, 128Mb ram, 20G hdd with 1.5 G free. Windows update
downloaded and installed KB834707 fine, but when I restarted my PC, the
following errors appeared during startup (before Windows had completed
loading):

"Windows could not upgrade the file %1 from %2
%1 %2
(this was repeated 7 times)

Windows could not upgrade one or more system files before starting.
Windows may not start or run properly
If Windows fails to start, run SETUP again
Press any key to continue"

I tried manually downloading the
IE6.0sp1-KB834707-Windows-NT4sp6a-98-ME-x86-ENU.exe file and doing the
install manually, with the same result.

Just checked the Windows Update.log and there's an error line in there:
"Install Set Restore Point (Error 0x0000054F: An internal error occurred.)"

I searched here for that error number, but didn't find anything either.

"Dave Patrick" wrote:

> I have a Duron 700, 128Mb ram, 20G hdd with 1.5 G free. Windows update
> downloaded and installed KB834707 fine, but when I restarted my PC, the
> following errors appeared during startup (before Windows had completed
> loading):
>
> "Windows could not upgrade the file %1 from %2
> %1 %2
> (this was repeated 7 times)
>
> Windows could not upgrade one or more system files before starting.
> Windows may not start or run properly
> If Windows fails to start, run SETUP again
> Press any key to continue"
>
> I tried manually downloading the
> IE6.0sp1-KB834707-Windows-NT4sp6a-98-ME-x86-ENU.exe file and doing the
> install manually, with the same result.
>
>

Hi, Dave;

Dave Patrick wrote:
> I have a Duron 700, 128Mb ram, 20G hdd with 1.5 G free. Windows update
> downloaded and installed KB834707 fine, but when I restarted my PC, the
> following errors appeared during startup (before Windows had completed
> loading):
>
> "Windows could not upgrade the file %1 from %2

Check this article, which looks like it could help:
http://support.microsoft.com/default...b;en-us;283069

--

....Sky

================

"Sky King" wrote:

> Hi, Dave;
>
> Check this article, which looks like it could help:
> http://support.microsoft.com/default...b;en-us;283069
>
> --
That tells me how to get rid of the error messages, but not how to ge the
wininit.ini file to process correctly - it's trying to replace the following
files as part of installing the update and failing - don't know why.

wininet.dll
shdocvw.dll
shlwapi.dll
browseui.dll
urlmon.dll
mshtml.dll

Dave Patrick wrote:

> That tells me how to get rid of the error messages, but not how to get the
> wininit.ini file to process correctly - it's trying to replace the
> following files as part of installing the update and failing - don't know
> why.
>
> wininet.dll
> shdocvw.dll
> shlwapi.dll
> browseui.dll
> urlmon.dll
> mshtml.dll

Dave, not sure what is causing that, but how about some basic
troubleshooting?

First, boot with your Millennium StartUp diskette, then at the MS-DOS prompt
type "c:" (sans quotes) and press Enter. Then type:

scanreg /fix + Enter

When that completes, enter the same scanreg /fix command again and let it
finish.

Second, remove the floppy and boot back into Normal mode. Use Explorer to
locate the Win386.swp file, and verify that it is NOT set to Read Only in
the Attributes. Also, if you have customized the location of the .SWP file,
move it back to the default C:\Windows location for troubleshooting; you can
move it back to where you customized it later.

Third, Explore to the default Temp (and TMP if it exists) folders and remove
everything there. If you have things there you want to keep, move them to
another folder; otherwise just delete everything (and then empty the Recycle
Bin).

Fourth, search for a Hidden folder named WUTemp and delete the entire
folder.

Fifth, in the CP System/Performance/File System section, adjust the size of
your System Restore down to the minimum; Restart, then go back there and
adjust the size of the SR storage back to what you had it before. (that
last because of the Error you mentioned). On that same note, check the
amount of Free Space you have on your C: drive; if less than 10-15 percent
of the total size of the drive/partition, you need to delete to move some
files to create more free space on your hard drive.

Next, run a Full Scandisk on your C: drive.

Last, check Add&Remove Programs and if KB834707 is listed there, Remove it.
Restart one last time, then go back to WU and attempt to download/install
KB834707 again.

If you still see the same issues, try doing a Clean Boot in case something
is interfering. In case you haven't done that in a while, some tips here:
http://support.microsoft.com/default...b;en-us;267288

If even that doesn't work, you may need to manually replace the files you
listed above. See
http://support.microsoft.com/default...b;en-us;265371 if you need
tips on replacing protected files.

Then give Windows Update another try.

I know, quite a bit of stuff. If your system continues to have those
errors after all the above, I suggest you post about the problem in the MS
public Windows Millennium newsgroup; the folks there may have further
insights into what could be causing the issue.

HTH

--

....Sky

================

"Sky King" wrote:
>a whole lot of useful stuff

Thanks for all of that, but in the end I had to manually rename the files
that were listed in the wininit.ini file by booting with the startup disk,
then going to the c: prompt and manually renaming the SETnnnn.tmp files to
the correct names (based on the file sizes of the tmp files and the existing
dlls). Not something I was entirely comfortable with doing, but it has done
the trick - starting my machine this morning gave me a "Windows has completed
updating your configuration" message, and Windows Update now thinks I have
843707 installed.

Hopefully I don't have to go through this process for every update now -
I'll find out when the next one comes along I suppose.