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KB834707 Shuts Down windows??

 
 
barrychh
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      10-17-2004
I was download the cummulative patch KB834707 for internet eplorer 6 from
windows update page then when began to install it window xp just shut down on
its own. I tried this several times and it continued to shut down. I then
proceeded to download the patch to my desktop and install it from there. It
also shut down my pc automatically and restarted it just like the windows
update page did. I have had a similiar problem with some other exe. files.
If anyone can help it would be appreciated.
 
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MowGreen [MVP]
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      10-19-2004
Are you 100% certain that there are no viruses infecting the system?
Do an online scan or, better yet, boot to Safe Mode after you've
checked for the latest virus definitions for your installed AV, and
do a scan of the system.

http://www.pandasoftware.com/actives..._principal.htm
http://www.ravantivirus.com/scan/
http://housecall.trendmicro.com/

Check to ensure that SP2 is COMPLETELY installed :
Go to Start, Run, type in

winver
Press Enter.

" If the version is
"Version 5.1 (Build 2600.xpsp_sp2_rtm.040803-2158: Service Pack 2"
then you have the correct SP2 install.
If, however, it has a number that is less than 040803 after the
xpsp2, such as
"Build 2600.xpsp2.030422-1633 : Service Pack 2"
then you definitely have a machine in the partially installed state.

Open the file c:\windows\svcpack.log,
and scroll to the very bottom of the file.
About 10 lines from the end, you should see:

0.xxx: Executing script \SystemRoot\sprecovr.txt
0.xxx: In cleanup mode. System will not be rebooted.

If you have these lines in svcpack.log,
and you did NOT uninstall Service Pack 2 in Add/Remove Programs,
you definitely have a machine in this partially installed state. "

Source :
http://weblogs.asp.net/oldnewthing/a...14/242241.aspx

The svcpack.log is located in the WINDOWS directory. Please read the
above page for instructions on uninstalling and reinstalling XP SP2.


MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============


barrychh wrote:

> I was download the cummulative patch KB834707 for internet eplorer 6 from
> windows update page then when began to install it window xp just shut down on
> its own. I tried this several times and it continued to shut down. I then
> proceeded to download the patch to my desktop and install it from there. It
> also shut down my pc automatically and restarted it just like the windows
> update page did. I have had a similiar problem with some other exe. files.
> If anyone can help it would be appreciated.


 
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