KB834840 and 816093 updates keep failing?

When running Windows Update on WinXP Pro SP2 machine from URL
[http://v5.windowsupdate.microsoft.co...aspx?ln=en-us]

the following updates simply fail:

-Critical Update for IntelliType Pro and IntelliPoint on Windows XP
(KB834840)

-816093: Security Update Microsoft Virtual Machine (Microsoft VM)

Other updates (such as .NET and .NET Service Pack) installed fine?
Any ideas....TIA
Joe.

I remember reading that Microsoft Virtual Machine was remoxed from either SP1
or SP2 - That it was a seperate download now.
If it was removed - it can't update -
maybe the same with
IntelliType Pro and IntelliPoint.


"Joe Blogger" wrote:

> When running Windows Update on WinXP Pro SP2 machine from URL
> [http://v5.windowsupdate.microsoft.co...aspx?ln=en-us]
>
> the following updates simply fail:
>
> -Critical Update for IntelliType Pro and IntelliPoint on Windows XP
> (KB834840)
>
> -816093: Security Update Microsoft Virtual Machine (Microsoft VM)
>
> Other updates (such as .NET and .NET Service Pack) installed fine?
> Any ideas....TIA
> Joe.
>

Would you mind looking at your Windows Update log and telling us what
specific error you are getting? To open this log:

1. Click Start
2. Click Run
3. type: notepad %windir%\WindowsUpdate.log
4. Click OK

Now, to find the error:
1. Scroll to the bottom of the log.
2. Press <CTRL> and then F for Find, and search for 0x.
3. Copy the whole line, or perhaps more lines that will let you know the
context of the error.
4. Paste this information into your reply to this newsgroup posting.

Thank you.

Sincerely,

Pat Walters [MSFT]

"jjflash" <> wrote in message
newsEC8DBCB-E5BD-43A2-8F27-...
> I remember reading that Microsoft Virtual Machine was remoxed from either
SP1
> or SP2 - That it was a seperate download now.
> If it was removed - it can't update -
> maybe the same with
> IntelliType Pro and IntelliPoint.
>
>
> "Joe Blogger" wrote:
>
> > When running Windows Update on WinXP Pro SP2 machine from URL
> > [http://v5.windowsupdate.microsoft.co...aspx?ln=en-us]
> >
> > the following updates simply fail:
> >
> > -Critical Update for IntelliType Pro and IntelliPoint on Windows XP
> > (KB834840)
> >
> > -816093: Security Update Microsoft Virtual Machine (Microsoft VM)
> >
> > Other updates (such as .NET and .NET Service Pack) installed fine?
> > Any ideas....TIA
> > Joe.
> >

Hi Pat - thanks for answering.

[snip]
2004-12-12 09:26:16+1300 984 234 AU received event of 0
2004-12-12 09:44:23+1300 3836 894 Trying to make out of proc
datastore active
2004-12-12 09:44:25+1300 3836 894 Out of proc datastore is
now active
2004-12-12 09:44:28+1300 984 590 Send failed with hr =
80072ee7.
2004-12-12 09:44:28+1300 984 590 SendRequest failed with hr
= 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>
2004-12-12 09:44:28+1300 984 590 Send failed with hr =
80072ee7.
2004-12-12 09:44:28+1300 984 590 SendRequest failed with hr
= 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>
2004-12-12 09:44:28+1300 984 590 Send failed with hr =
80072ee7.
2004-12-12 09:44:28+1300 984 590 SendRequest failed with hr
= 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>
2004-12-12 09:44:28+1300 984 590 Send failed with hr =
80072ee7.
2004-12-12 09:44:28+1300 984 590 SendRequest failed with hr
= 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>
2004-12-12 09:44:28+1300 984 590 DM: WinHttpDownloadFile
failed with 0x8024402c.
2004-12-12 09:44:28+1300 984 590 DM: DownloadOdf failed
with 0x8024402c.
2004-12-12 09:44:28+1300 984 590 DM: Refresh failed with
0x8024402c.
2004-12-12 09:44:33+1300 984 590 WU client calls back to
download call {76625400-B864-4387-B587-F4DA423469BF} with code Call
progress and error 0
2004-12-12 09:44:42+1300 984 eb0 Error 8024402c occurred
while downloading update; notifying dependent calls.
2004-12-12 09:44:47+1300 984 234 AU received event of 1
2004-12-12 09:44:47+1300 984 234 Successfully launched
client for directive 3
2004-12-12 09:44:48+1300 984 dec Error 8024402c occurred
while downloading update; notifying dependent calls.
2004-12-12 09:44:48+1300 984 590 WU client calls back to
download call {76625400-B864-4387-B587-F4DA423469BF} with code Call
progress and error 0



Pat Walters [MSFT] wrote:

>Would you mind looking at your Windows Update log and telling us what
>specific error you are getting? To open this log:
>
>1. Click Start
>2. Click Run
>3. type: notepad %windir%\WindowsUpdate.log
>4. Click OK
>
>Now, to find the error:
>1. Scroll to the bottom of the log.
>2. Press <CTRL> and then F for Find, and search for 0x.
>3. Copy the whole line, or perhaps more lines that will let you know the
>context of the error.
>4. Paste this information into your reply to this newsgroup posting.
>
>Thank you.
>
>Sincerely,
>
>Pat Walters [MSFT]
>
>"jjflash" <> wrote in message
>newsEC8DBCB-E5BD-43A2-8F27-...
>
>
>>I remember reading that Microsoft Virtual Machine was remoxed from either
>>
>>
>SP1
>
>
>>or SP2 - That it was a seperate download now.
>>If it was removed - it can't update -
>>maybe the same with
>>IntelliType Pro and IntelliPoint.
>>
>>
>>"Joe Blogger" wrote:
>>
>>
>>
>>>When running Windows Update on WinXP Pro SP2 machine from URL
>>>[http://v5.windowsupdate.microsoft.co...aspx?ln=en-us]
>>>
>>>the following updates simply fail:
>>>
>>>-Critical Update for IntelliType Pro and IntelliPoint on Windows XP
>>>(KB834840)
>>>
>>>-816093: Security Update Microsoft Virtual Machine (Microsoft VM)
>>>
>>>Other updates (such as .NET and .NET Service Pack) installed fine?
>>>Any ideas....TIA
>>>Joe.
>>>
>>>
>>>
>
>
>
>

Joe Blogger wrote:

> Hi Pat - thanks for answering.
>
> [snip]
> 2004-12-12 09:44:28+1300 984 590 Send failed with hr =
> 80072ee7.
> 2004-12-12 09:44:28+1300 984 590 SendRequest failed with hr
> = 80072ee7. Proxy List used: <(null)> Bypass List used : <(null)>

When searching for available updates on the Windows Update site,
you see the 0x80072EE7 error
http://v5.windowsupdate.microsoft.co...cleid=22&ln=en

And from http://support.microsoft.com/?id=883821

• The 0x80072EE7 error code may occur when the client computer
tries to resolve a URL for the Windows Update Web site and cannot
find the correct IP address. This error may occur if the Hosts
file contains a static IP address.

See the KB article for how to check your hosts file.


> [snip]
> 2004-12-12 09:44:42+1300 984 eb0 Error 8024402c occurred
> while downloading update; notifying dependent calls.

When searching for available updates on the Windows Update site, you
receive the 0x8024402C, 0x80240030 or 0x8024502d error.
http://v5.windowsupdate.microsoft.co...cleid=26&ln=en

You might need to use proxycfg.exe (see link above) to either set
or remove a proxy server configuration:

Open a command prompt (Start/Run and then "cmd.exe" without the
quotes").

Run this command to see what proxy configuration WU uses:

proxycfg

If you don't have a proxy, you will need status

Direct access (no proxy server).


If it reports anything else, to set direct access:

proxycfg -d


To get more help on proxycfg:

proxycfg -?


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx