KB835732 installs by automatic update oveover and over again...

Hello,

Below are four messages that I posted on another board, the only reply that
I received was that I was infected with the Sasser Worm.

01) Security update for Win XP (KB835732) installs by automatic update over
and over and over again, and each time it states "You have successfully
updated your computer". Does anybody have any suggestions as to why this this
is happening?

02) I have uninstalled the file from “Add or Remove� and manually downloaded
the file (WindowsXP-KB835732-x86-ENU) and reinstalled it, but to no avail. As
soon as I connect to the internet, Windows Update asks to install it again!
So irrespective of what I do this update will not register. What should I do,
it is classified as a critical update?

PS. It still shows in “Add or Remove�, so has it been applied? Should I
disable/hide WindowsXP-KB835732-x86-ENU by-way of the feature in Windows
Update?

03) As you can see the "file" has a mind of its own!

View Installation History

Security Update for Windows XP (KB835732)
Successful 15 August 2004 Automatic Updates
Security Update for Windows XP (KB835732)
Successful 15 August 2004 Windows Update website
Security Update for Windows XP (KB835732)
Successful 14 August 2004 Automatic Updates
Security Update for Windows XP (KB835732)
Successful 14 August 2004 Automatic Updates
Security Update for Windows XP (KB835732)
Successful 14 August 2004 Automatic Updates
Security Update for Windows XP (KB835732)
Successful 14 August 2004 Automatic Updates
Security Update for Windows XP (KB835732)
Successful 09 August 2004 Windows Update website
Security Update for Windows XP (KB835732)
Successful 08 August 2004 Windows Update website

.....and it is still trying to install!

04) I certainly do not have any viruses on my computer! Coincidentially,
this morning at work a colleague told me that she has the same problem (but
with a Windows Media player security update) on her work computer. When I
looked at it, the Windows Auto-Update was doing the same as on my computer.
Neither of us is on a network, both of us have Zone Alarm Pro Firewall
(latest edition set to highest security) and Symantec AntiVirus Corporate
Edition 9.0.1400. Any suggestions? As an after thought I will try installing
with Zone Alarm disabled.


PS...It made no difference.

Hi,

Could you please send me the Windowsupdate.log and the KB835732.log file
located in the Windows Directory to ?

Thank you

Eric

"SoVa" <> wrote in message
news:54EB5AD4-F995-4D2C-8B07-...
> Hello,
>
> Below are four messages that I posted on another board, the only reply
that
> I received was that I was infected with the Sasser Worm.
>
> 01) Security update for Win XP (KB835732) installs by automatic update
over
> and over and over again, and each time it states "You have successfully
> updated your computer". Does anybody have any suggestions as to why this
this
> is happening?
>
> 02) I have uninstalled the file from "Add or Remove" and manually
downloaded
> the file (WindowsXP-KB835732-x86-ENU) and reinstalled it, but to no avail.
As
> soon as I connect to the internet, Windows Update asks to install it
again!
> So irrespective of what I do this update will not register. What should I
do,
> it is classified as a critical update?
>
> PS. It still shows in "Add or Remove", so has it been applied? Should I
> disable/hide WindowsXP-KB835732-x86-ENU by-way of the feature in Windows
> Update?
>
> 03) As you can see the "file" has a mind of its own!
>
> View Installation History
>
> Security Update for Windows XP (KB835732)
> Successful 15 August 2004 Automatic Updates
> Security Update for Windows XP (KB835732)
> Successful 15 August 2004 Windows Update website
> Security Update for Windows XP (KB835732)
> Successful 14 August 2004 Automatic Updates
> Security Update for Windows XP (KB835732)
> Successful 14 August 2004 Automatic Updates
> Security Update for Windows XP (KB835732)
> Successful 14 August 2004 Automatic Updates
> Security Update for Windows XP (KB835732)
> Successful 14 August 2004 Automatic Updates
> Security Update for Windows XP (KB835732)
> Successful 09 August 2004 Windows Update website
> Security Update for Windows XP (KB835732)
> Successful 08 August 2004 Windows Update website
>
> ....and it is still trying to install!
>
> 04) I certainly do not have any viruses on my computer! Coincidentially,
> this morning at work a colleague told me that she has the same problem
(but
> with a Windows Media player security update) on her work computer. When I
> looked at it, the Windows Auto-Update was doing the same as on my
computer.
> Neither of us is on a network, both of us have Zone Alarm Pro Firewall
> (latest edition set to highest security) and Symantec AntiVirus Corporate
> Edition 9.0.1400. Any suggestions? As an after thought I will try
installing
> with Zone Alarm disabled.
>
>
> PS...It made no difference.
>
>
>