KB835732 won't install, I think

Windows update wants to download and install this update everytime I go
to the update site. The event log says it successfully installed the
update. Here's the KB835732.log:

[KB835732.log]
***

2004/9/8 12:0:1.625
***

Exe = update.exe, Version = 5.4.1.0
***

================== Update.exe started at 9/ 8/2004 at 12: 0: 1
==================
***

Service Pack started with following command line: -q /Z -ER
***

DoInstallation: CleanPFR failed: 0x2
***

SetAltOsLoaderPath: No section uses DirId 65701; done.
***

FetchSourceURL: SetupOpenInfFile Failed to open file:
j:\38653c5f5d121d0487\sp2\update\update.url
***

DoInstallation: FetchSourceURL for
j:\38653c5f5d121d0487\sp2\update\update.inf Failed
***

CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB835732$
***

LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
***

BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
***

AnalyzePhaseZero used 0 ticks

***


No c:\windows\INF\updtblk.inf file.

***

AnalyzePhaseOne: used 406 ticks

***

AnalyzeComponents: Hotpatch analysis disabled; skipping.
***

AnalyzeComponents: Hotpatching is disabled.
***

AnalyzePhaseTwo used 0 ticks

***

AnalyzePhaseThree used 0 ticks

***

AnalyzePhaseFive used 0 ticks

***

AnalyzePhaseSix used 0 ticks

***

AnalyzeComponents used 469 ticks

***


Downloading 0 files


***

bPatchMode = FALSE

***

Inventory complete: ReturnStatus=0, 547 ticks

***

Num Ticks for invent : 547

***

Allocation size of drive C: is 8192 bytes, free space = 7259045888 bytes

***

Drive C: free 6922MB req: 5MB w/uninstall 0MB

***

Num Ticks for download : 15

***

CabinetBuild complete

***

Num Ticks for Cabinet build : 0

***

LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
0xe0000102
***

System Restore Point set.
***

SfcTurnOff: System is not Win2k < SP2; Not turning off SFC.
***

SfcTurnOff: SFC was not turned off; using MakeSfcFileException.
***

Num Ticks for Copying files : 3782

***

Num Ticks for Reg update and deleting 0 size files : 15

***

UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty;
nothing to do.
***

DoInstallation: IsRebootRequired returned FALSE.
***

RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0
***



According to this, it looks like the install failed. It's not a show
stopper, but this kind of behavior is what makes me turn off auto-update and
hold off on SP2.

Paul Kaski

Ihate Spammers wrote:

> Windows update wants to download and install this update everytime I go
> to the update site. The event log says it successfully installed the
> update. Here's the KB835732.log:
>
> [KB835732.log]
> ***
>
> (snip)
>
> FetchSourceURL: SetupOpenInfFile Failed to open file:
> j:\38653c5f5d121d0487\sp2\update\update.url
> ***
>
> DoInstallation: FetchSourceURL for
> j:\38653c5f5d121d0487\sp2\update\update.inf Failed
> ***
>
> CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB835732$
> ***
>
> LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
> 0xe0000102
> ***
>
> BuildCabinetManifest:SetupOpenInfFile failed with error INVALID_HANDLE_VALUE
> ***
> (snip)
>
> According to this, it looks like the install failed. It's not a show
> stopper, but this kind of behavior is what makes me turn off auto-update and
> hold off on SP2.
Hi

Download and run the security update from here and see if that works:

http://www.microsoft.com/technet/sec.../ms04-011.mspx


If not:

If you have "messed" with the Netmeeting folder (but your error
message doesn't seem to relate to this):

http://groups.google.com/groups?hl=e...TNGP11.phx.gbl
and
http://groups.google.com/groups?selm...0microsoft.com


It can be a permission issue

for the Windows directory:
http://groups.google.com/groups?selm...ngxa10.phx.gbl

for the user installing the update:
http://groups.google.com/groups?selm...TNGP09.phx.gbl




--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx

Well, I also have "program files" on another disk, and my netmeeting folder
was empty (I don't keep programs I don't use around to save space, old WFwG
habit). I added the files, created another netmeeting folder on my other
drive. Ran the file I downloaded (did not use update). The popup said it
installed ok. log file had some of the same error ms's, but had some entries
about cookies it found. I went to the update page, it _didn't_ want to
install the patch again, at least. So I guess it took. I also notice that it
offered to install SP2 for me now, 77 meg worth. That's a change since this
morning, unless it wants to be all up to date on patches before it will
offer to do SP2. I guess that's all I need for this install. I may or may
not install SP2, I'll wait a few days.

Thanks,

pek

"Torgeir Bakken (MVP)" <Torgeir.Bakken-> wrote in message
news:...
> Ihate Spammers wrote:
>
> > Windows update wants to download and install this update everytime I
go
> > to the update site. The event log says it successfully installed the
> > update. Here's the KB835732.log:
> >
> > [KB835732.log]
> > ***
> >
> > (snip)
> >
> > FetchSourceURL: SetupOpenInfFile Failed to open file:
> > j:\38653c5f5d121d0487\sp2\update\update.url
> > ***
> >
> > DoInstallation: FetchSourceURL for
> > j:\38653c5f5d121d0487\sp2\update\update.inf Failed
> > ***
> >
> > CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB835732$
> > ***
> >
> > LoadFileQueues: SetupGetSourceFileLocation for halaacpi.dll failed:
> > 0xe0000102
> > ***
> >
> > BuildCabinetManifest:SetupOpenInfFile failed with error
INVALID_HANDLE_VALUE
> > ***
> > (snip)
> >
> > According to this, it looks like the install failed. It's not a show
> > stopper, but this kind of behavior is what makes me turn off auto-update
and
> > hold off on SP2.
> Hi
>
> Download and run the security update from here and see if that works:
>
> http://www.microsoft.com/technet/sec.../ms04-011.mspx
>
>
> If not:
>
> If you have "messed" with the Netmeeting folder (but your error
> message doesn't seem to relate to this):
>
>
http://groups.google.com/groups?hl=e...TNGP11.phx.gbl
> and
>
http://groups.google.com/groups?selm...0microsoft.com
>
>
> It can be a permission issue
>
> for the Windows directory:
>
http://groups.google.com/groups?selm...ngxa10.phx.gbl
>
> for the user installing the update:
>
http://groups.google.com/groups?selm...TNGP09.phx.gbl
>
>
>
>
> --
> torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
> Administration scripting examples and an ONLINE version of
> the 1328 page Scripting Guide:
> http://www.microsoft.com/technet/scr...r/default.mspx

Ihate Spammers wrote:

> Well, I also have "program files" on another disk, and my netmeeting folder
> was empty (I don't keep programs I don't use around to save space, old WFwG
> habit). I added the files, created another netmeeting folder on my other
> drive. Ran the file I downloaded (did not use update). The popup said it
> installed ok. log file had some of the same error ms's, but had some entries
> about cookies it found. I went to the update page, it _didn't_ want to
> install the patch again, at least. So I guess it took. I also notice that it
> offered to install SP2 for me now, 77 meg worth. That's a change since this
> morning, unless it wants to be all up to date on patches before it will
> offer to do SP2. I guess that's all I need for this install. I may or may
> not install SP2, I'll wait a few days.
Hi

Great that you got it fixed :-)

Before installing SP2, you should take a look at the
following sites for what preparations you can do:

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

How to successfully install Windows XP Service Pack 2.
http://www.fixyourwindows.com/winxpsp2install.htm

Service Pack Installation Checklist
http://www3.telus.net/dandemar/spackins.htm


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scr...r/default.mspx