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KB837009 - Cannot start Outlook Express after installation

 
 
Mike Mike
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      04-05-2006
Using fully updated Windows 98. Have installed this update 3 times. Every
time after reboot, Outlook will not run
Error message that MSOE.dll is corrupt or missing.
Uninstalling update fixes this but system presumably still vulnerable and
windows update keeps appearing, nagging me to have another go.
Have read other threads - I seem to have 3 folders called folders.dbx as I
have 3 identities. Will renanming all 3 fix problem or is mine different as
my error message is not the same as in other threads.
Please advise me.

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Mike
 
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PA Bear
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      04-05-2006
With 837009 uninstalled, look in OE Help > About > Files: What versions are
displayed for MSOE.DLL and INETCOMM.DLL?

The above notwithstanding, tart here:
http://www.insideoe.com/problems/errors.htm#crash

General OE Caveats:

- Don't use Inbox or Sent Items to archive messages. Move them to local
folders created for this purpose.

- Empty Deleted Items folder daily.

- Disable Background Compacting [N/A in SP2] and frequently perform a manual
compact of all OE folders while "working offline". More at
http://www.insideoe.com/files/maintain.htm.

- Do not attempt to close OE via Task Manager or shutdown your machine if
Automatic Compacting is taking place (WinXP SP2 only).

- Your anti-virus application's email scanning feature can also cause
corruption. Disable it. It provides no additional protection.
--
OE6-specific newsgroup:
news://msnews.microsoft.com/microsof...outlookexpress
OE General newsgroup:
news://msnews.microsoft.com/microsof...xpress.general

~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Shell/User, Security), Aumha.org VSOP, DTS-L.org

Mike Mike wrote:
> Using fully updated Windows 98. Have installed this update 3 times. Every
> time after reboot, Outlook will not run
> Error message that MSOE.dll is corrupt or missing.
> Uninstalling update fixes this but system presumably still vulnerable and
> windows update keeps appearing, nagging me to have another go.
> Have read other threads - I seem to have 3 folders called folders.dbx as I
> have 3 identities. Will renanming all 3 fix problem or is mine different
> as my error message is not the same as in other threads.
> Please advise me.


 
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