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KB840987-'CMDchecktempinit could not be located' Error

 
 
Venu
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      10-27-2004
Hi,
One of my clients is getting 'PCSWS.EXE gives entry point not found.
CMDchecktempinit could not be located in the dynamic link library NTVDM.EXE'
error when he tries to start pcsws.exe, on Win 2000 Prof SP4 on DELL PCs.
We provided PCSWS.EXE to our client.The problem started ONLY after applying
KB840987 patch. Any ways of circumvention ?
Also 2 other client's report the same problem. I could NOT re-create the
problem on IBM PCs.
Thanks.
 
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