When I install the update KB840987 to Windows XP Service Pack 1 I get
errors when trying to perform certain printing functions including
printing new Notepad files (no problem printing previously saved .txt
files with Notepad). For example, when I select the file/print menu, first I
immediately get "Notepad.exe - entry point not found" "The procedure
entry point DOS_Flag_Addr could not be located in the dynamic link
library ntvdm.exe." When I close that error window it is followed by
"Smart UI 32 - bits gateway error" "Can't load smart utilities library
(code 127) The specific procedure could not be found" That sequence of
the two error messages repeats, then I get the printing dialog box and
it prints okay. However there are other printing-related problems as well.
I tried substituting the ntvdm.exe file from the 1386 folder and still got
the error messages. When I uninstall the KB840987 update the problem goes
away. I am reluctant to install XP Service Pack 2 since it will presumably
have the same fix as
KB40987.
I am running XP Pro SP-1 with all of the other critical updates through
October 2004 installed. I uninstalled SecuRemote 4.199 recently, could be a
factor. Reinstalling it did not help.
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