If you are still trying to diagnose this
please see my response in your earlier thread:
http://groups.google.com/group/micro...dcb6ec78905e73
Sorry I didn't notice this later one until now.
---
"Lisa" <> wrote in message
news:266CBA94-4CAB-4E9F-80E3-...
> Am still unable to use windows update. After trying to install the KB842773
> update, an error message came up up stating "KB842773 Setup Error". "The
> system cannot find the file specified". I clicked "OK" and another error
> message came up stateing "KB842773 Setup Error". "KB842773 installation did
> not complete".
>
> Have been working on this for weeks to no avail- don't understand why so
> many people have had problems w/ the Microsoft Update. Please help.
>
> Following is the latest entry in the log:
>
> [KB842773.log]
> 0.672:
> ================================================== ==============================
> 0.672: 2005/09/21 11:14:50.968 (local)
> 0.672: c:\a15f6e23773723f9d173\update\update.exe (version 5.4.15.0)
> 0.672: Service Pack started with following command line:
> 86.781: PrepareToTrustInfFile: MySetupCopyOEMInf failed: 0x2
> 86.781: IsInfFileTrusted: PrepareToTrustInfFile Failed: 0x2
> 86.781: The system cannot find the file specified.
> 15664.453: Message displayed to the user: The system cannot find the file
> specified.
> 15664.453: User Input: OK
> 15664.453: KB842773 installation did not complete.
> 15664.906: Message displayed to the user: KB842773 installation did not
> complete.
> 15664.906: User Input: OK
> 15664.906: Update.exe extended error code = 0x2
> 15664.906: Update.exe return code was masked to 0x643 for MSI custom action
> compliance.
>
>
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