KB843773 Installs Over and over and over....

Everytime I check Microsoft Update, this patch is seen as "needed" downloads
and reboots the computer. It never indicates a failure on the install. I
have removed it to see if that makes any difference--it does not. This all
started with a failed attempt to install SP2 on the PC in question(XP Home
Edition). On reboot after SP2 the system failed to come up at all--missing
at least one crucial Windows file. I had to do a partial load from the
original CDROM the licensed copy of windows came with. The restore appeared
to be successful, but now it's not possible to get any updates or attempt to
install SP2 again because I cannot get past KB843773.

Any ideas?

"fredster" <> schrieb:

> install SP2 again because I cannot get past KB843773.

Are you sure that's the correct KB number?

Bye,
Freudi

1. Uninstall SP2 via Add/Remove Programs and reboot.

2. Run a thorough check for hijackware, including posting your HijackThis
log to an appropriate forum.

Check for Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/Darnit.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com/

When all else fails, HijackThis (http://aumha.net/downloads/hijackthis.zip)
is the preferred tool to use. It will help you to both identify and remove
any hijackware/spyware.

**Post your HijackThis log to http://forums.spywareinfo.com/,
http://castlecops.com/forum67.html, http://aumha.net/viewforum.php?f=30 or
other appropriate forum for expert analysis, not here.**

3. Do not install SP2 until an expert gives your HijackThis log a clean bill
of health.

Also see:

What to Know Before Downloading/Installing SP2
http://www.microsoft.com/windowsxp/s...hattoknow.mspx

Installing SP2 Step-by-Step
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insthowto

Troubleshooting Your Installation
http://support.microsoft.com/default.aspx?scid=fh;[ln];xpsp2insttshoot

WinXP SP2 FAQ: What to do after installing SP2
http://support.microsoft.com/default...xpsp2installed

Service Pack (any) Installation Checklist (MVP Jupiter Jones)
http://www3.telus.net/dandemar/spackins.htm

WinXP SP2-specific Page (MVP Jupiter Jones)
http://www3.telus.net/dandemar/xpsp2.htm

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/default.aspx?kbid=837783
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE, Security, Shell/User)

fredster wrote:
> Everytime I check Microsoft Update, this patch is seen as "needed"
> downloads
> and reboots the computer. It never indicates a failure on the install. I
> have removed it to see if that makes any difference--it does not. This
> all
> started with a failed attempt to install SP2 on the PC in question(XP Home
> Edition). On reboot after SP2 the system failed to come up at
> all--missing
> at least one crucial Windows file. I had to do a partial load from the
> original CDROM the licensed copy of windows came with. The restore
> appeared to be successful, but now it's not possible to get any updates or
> attempt to install SP2 again because I cannot get past KB843773.
>
> Any ideas?

It's 842773, the BITS update

"Ottmar Freudenberger" wrote:

> "fredster" <> schrieb:
>
> > install SP2 again because I cannot get past KB843773.
>
> Are you sure that's the correct KB number?
>
> Bye,
> Freudi
>

"Mike" <> schrieb:

> It's 842773, the BITS update

Okay, then
http://support.microsoft.com/kb/8427...25120121120120
may be useful.

Bye,
Freudi