KB890175 Fails to Install, AutoUpdate, ManualUpdate and Manual DLo

This thread is the closest to the symptoms I am wrestling with trying to
install the KB890175 update for XP Pro. I have had no problems previously.
Nothing anyone tries or suggests is working. The branches.inf properties show
it is neither hidden nor read only (I even unchecked the Archive box for this
and all other files in the temporary directory, all to no avail). I am
burning up hours on this and am desperate for guidance. I had a similar error
on another machine in my home but just kept trying and it finally succeeded
(remember Einstein's definition of insanity: Keep trying the same thing
expecting different results; guess I'm certified mad, huh?). No such luck
with this machine, though.

http://support.microsoft.com/newsgro...-us&sloc=en-us

Maybe someone can direct me to the appropriate checklist for removing the
update files from my computer so I can at least free up the drive space. I
suppose this will just have to be a security update I will have to live
without. I appreciate any help anyone can offer.

I sense Linux in my future.

"WoodySails" <> wrote in message
news:F5FAE380-86F2-4FED-8372-...
> This thread is the closest to the symptoms I am wrestling with trying to
> install the KB890175 update for XP Pro.

Search across all your Local harddrives (e.g. press Win-F)
for the partial filename: 890175
and tell us what you have.

Assuming one of those files is KB890175.log browse it
with Notepad and look for clues about your failures.


---


> I have had no problems previously.
> Nothing anyone tries or suggests is working. The branches.inf properties show
> it is neither hidden nor read only (I even unchecked the Archive box for this
> and all other files in the temporary directory, all to no avail). I am
> burning up hours on this and am desperate for guidance. I had a similar error
> on another machine in my home but just kept trying and it finally succeeded
> (remember Einstein's definition of insanity: Keep trying the same thing
> expecting different results; guess I'm certified mad, huh?). No such luck
> with this machine, though.
>
> http://support.microsoft.com/newsgro...-us&sloc=en-us
>
> Maybe someone can direct me to the appropriate checklist for removing the
> update files from my computer so I can at least free up the drive space. I
> suppose this will just have to be a security update I will have to live
> without. I appreciate any help anyone can offer.
>
> I sense Linux in my future.

Thank you for the reply! I re-ran the autoupdate and the following is the
fragment of the log file I found:

[KB890175.log]

12.808:
================================================== ==============================
12.808: 2005/02/06 17:39:30.091 (local)
12.808:
C:\WINDOWS\SoftwareDistribution\Download\2f4e3173d 752bc7e745d290c2317bc46\update\update.exe (version 5.5.33.0)
12.808: Failed To Enable SE_SHUTDOWN_PRIVILEGE
12.838: Service Pack started with following command line: -q -z -er
/ParentInfo:ef034cd756417047b122bea3f5f3ffe9
15.983: DoInstallation: CleanPFR failed: 0x2
16.053: SetProductTypes: InfProductBuildType=BuildType.IP
16.053: SetAltOsLoaderPath: No section uses DirId 65701; done.
16.303: CreateUninstall = 1,Directory = C:\WINDOWS\$NtUninstallKB890175$
16.344: LoadFileQueues: SetupGetSourceFileLocation for halacpi.dll failed:
0xe0000102
16.674: ref tag c:\windows\system32\sp4.cab does not exist
16.674: ref tag c:\windows\system32\sp3.cab does not exist
16.674: ref tag c:\windows\system32\sp2.cab does not exist
16.674: ref tag c:\windows\system32\sp1.cab does not exist
16.674: ref tag c:\windows\system32\driver.cab does not exist
16.674: ref tag c:\windows\system32\fp40ext.cab does not exist
16.674: ref tag c:\windows\system32\fp40ext1.cab does not exist
16.674: ref tag c:\windows\system32\wms4.cab does not exist
16.674: ref tag c:\windows\system32\wms41.cab does not exist
16.674: ref tag c:\windows\system32\ims.cab does not exist
16.674: ref tag c:\windows\system32\ims1.cab does not exist
16.674: ref tag c:\windows\system32\ins.cab does not exist
16.674: ref tag c:\windows\system32\ins1.cab does not exist
16.674: Starting AnalyzeComponents
16.674: AnalyzePhaseZero used 0 ticks
16.674: No c:\windows\INF\updtblk.inf file.
16.674: OEM file scan used 0 ticks
16.784: AnalyzePhaseOne: used 110 ticks
16.784: AnalyzeComponents: Hotpatch analysis disabled; skipping.
16.784: AnalyzeComponents: Hotpatching is disabled.
16.784: FindFirstFile c:\windows\$hf_mig$\*.*
17.105: KB890175 Setup encountered an error: The update.ver file is not
correct.
17.145: AnalyzeForBranching used 40 ticks.
17.395: AnalyzePhaseTwo used 250 ticks
17.395: AnalyzePhaseThree used 0 ticks
17.395: AnalyzePhaseFive used 0 ticks
17.395: AnalyzePhaseSix used 0 ticks
17.395: AnalyzeComponents used 721 ticks
17.395: Downloading 0 files
17.395: bPatchMode = TRUE
17.395: Inventory complete: ReturnStatus=0, 1092 ticks
17.435: Num Ticks for invent : 1132
17.475: DoInstallation: LoadOrInstallBranchesInf failed to install;
error=0x00000005.
17.826: Access is denied.
17.836: KB890175 installation did not complete.
17.836: Update.exe extended error code = 0x5

It doesn't tell me anything I know how to use. Any suggestions. The missing
branches.inf file is reported with the manual download install when it see
the file in the directory and its attributes are clear, that is, not hidden
or read only. Thank you again. Woody

"Robert Aldwinckle" wrote:

> "WoodySails" <> wrote in message
> news:F5FAE380-86F2-4FED-8372-...
> > This thread is the closest to the symptoms I am wrestling with trying to
> > install the KB890175 update for XP Pro.
>
> Search across all your Local harddrives (e.g. press Win-F)
> for the partial filename: 890175
> and tell us what you have.
>
> Assuming one of those files is KB890175.log browse it
> with Notepad and look for clues about your failures.
>
>
> ---
>
>
> > I have had no problems previously.
> > Nothing anyone tries or suggests is working. The branches.inf properties show
> > it is neither hidden nor read only (I even unchecked the Archive box for this
> > and all other files in the temporary directory, all to no avail). I am
> > burning up hours on this and am desperate for guidance. I had a similar error
> > on another machine in my home but just kept trying and it finally succeeded
> > (remember Einstein's definition of insanity: Keep trying the same thing
> > expecting different results; guess I'm certified mad, huh?). No such luck
> > with this machine, though.
> >
> > http://support.microsoft.com/newsgro...-us&sloc=en-us
> >
> > Maybe someone can direct me to the appropriate checklist for removing the
> > update files from my computer so I can at least free up the drive space. I
> > suppose this will just have to be a security update I will have to live
> > without. I appreciate any help anyone can offer.
> >
> > I sense Linux in my future.
>
>
>

"WoodySails" <> wrote in message
news:AD44CB89-D3C6-48FC-ABA0-...
> Thank you for the reply! I re-ran the autoupdate and the following is the
> fragment of the log file I found:
>
> [KB890175.log]
....
> 17.475: DoInstallation: LoadOrInstallBranchesInf failed to install;
> error=0x00000005.
> 17.826: Access is denied.
> 17.836: KB890175 installation did not complete.
> 17.836: Update.exe extended error code = 0x5

I think you may have to expand the patch package
to find out what commands are being issued at that label.
Then simulating them may give you a better clue about
the exact permissions which are needed to avoid this symptom.

Alternatively to take a stab at a solution, try some of the suggestions
that others have been given for other instances of "Access is denied"

http://groups-beta.google.com/groups...t=0&scoring=d&

(Google Groups search for
"access is denied" MVP OR MSFT group:microsoft.*.windowsupdate
- sorted by date
)

BTW when you tried installing this manually were you using
the real Administrator userid?


HTH

Robert
---

Thank you Robert. I am traveling (notel dialup link now) so I will explore
the access denied link you suggested. I have not been using the Administrator
login as I am the only user and have admin privileges, BUT I will try it when
I return home Tuesday or Wednesday. Look for a report then.

Best wishes, Woody(sails)

"Robert Aldwinckle" wrote:

> "WoodySails" <> wrote in message
> news:AD44CB89-D3C6-48FC-ABA0-...
> > Thank you for the reply! I re-ran the autoupdate and the following is the
> > fragment of the log file I found:
> >
> > [KB890175.log]
> ....
> > 17.475: DoInstallation: LoadOrInstallBranchesInf failed to install;
> > error=0x00000005.
> > 17.826: Access is denied.
> > 17.836: KB890175 installation did not complete.
> > 17.836: Update.exe extended error code = 0x5
>
> I think you may have to expand the patch package
> to find out what commands are being issued at that label.
> Then simulating them may give you a better clue about
> the exact permissions which are needed to avoid this symptom.
>
> Alternatively to take a stab at a solution, try some of the suggestions
> that others have been given for other instances of "Access is denied"
>
> http://groups-beta.google.com/groups...t=0&scoring=d&
>
> (Google Groups search for
> "access is denied" MVP OR MSFT group:microsoft.*.windowsupdate
> - sorted by date
> )
>
> BTW when you tried installing this manually were you using
> the real Administrator userid?
>
>
> HTH
>
> Robert
> ---
>
>
>