KB891711 installed 7 times!!!

Why does Windows Update keep downloading the same update? This is the
KB891711 Outlook Express security Update. I'm running Win98SE and have Office
2000 Pro package. How do I stop this and/or remove the extra installs? Thanks
in advance to anyone who can fix this.

Joe T wrote:
> Why does Windows Update keep downloading the same update? This is the
> KB891711 Outlook Express security Update. I'm running Win98SE and have Office
> 2000 Pro package. How do I stop this and/or remove the extra installs? Thanks
> in advance to anyone who can fix this.
I had a similar problem with my system and mS sent me this fix.


As I understand it, your Windows XP is constantly trying to run windows
update even though the update has sucessfully run. If I have
misunderstood your issue, don't hesitate to let me know.

Please try the following:

Click on Start and then Run.
Type cmd and press ok.
This will open a black window.
Type cd C:\windows\system32\catroot2
Press enter
Type attrib -h -s -r C:\windows\system32\catroot2
Press the enter key
Type attrib -h -s -r C:\windows\system32\catroot2\*.*
Press enter

The next time you install an update this problem should go away.

Sorry, but I'm not running XP. I have Win98 SE.

"Peterjon" wrote:

> Joe T wrote:
> > Why does Windows Update keep downloading the same update? This is the
> > KB891711 Outlook Express security Update. I'm running Win98SE and have Office
> > 2000 Pro package. How do I stop this and/or remove the extra installs? Thanks
> > in advance to anyone who can fix this.
> I had a similar problem with my system and mS sent me this fix.
>
>
> As I understand it, your Windows XP is constantly trying to run windows
> update even though the update has sucessfully run. If I have
> misunderstood your issue, don't hesitate to let me know.
>
> Please try the following:
>
> Click on Start and then Run.
> Type cmd and press ok.
> This will open a black window.
> Type cd C:\windows\system32\catroot2
> Press enter
> Type attrib -h -s -r C:\windows\system32\catroot2
> Press the enter key
> Type attrib -h -s -r C:\windows\system32\catroot2\*.*
> Press enter
>
> The next time you install an update this problem should go away.
>

I have a similar problem with a Win98 machine also, except it's the
KB888113 update doing that. KB891711 seemed to have installed
correctly on this machine.

Please forward a solution for Windows 98se, or confirm those other
instructions are worth a try.

Installed those 2 updates on many machines, and ran into this problem
on only one pc. Another crashed at Windows bootup until I disabled
KB891711. Thankfully I had already read about the potential problem
ahead of time.

Doesn't make me feel too comfortable trying to protect a network when
installing an update could crash a machine or a server.

I think Microsoft should re-think this whole Windows update process
and come out with another solution, like a hardware device or
something. Imagine explaining to a client that you crashed their hard
drive which was running perfectly after installing an update to
protect it better.

The current solution is a catch 22.

Thanks

On Sat, 19 Mar 2005 14:21:02 -0800, "=?Utf-8?B?Sm9lIFQ=?="
<> wrote:

>Sorry, but I'm not running XP. I have Win98 SE.
>
>"Peterjon" wrote:
>
>> Joe T wrote:
>> > Why does Windows Update keep downloading the same update? This is the
>> > KB891711 Outlook Express security Update. I'm running Win98SE and have Office
>> > 2000 Pro package. How do I stop this and/or remove the extra installs? Thanks
>> > in advance to anyone who can fix this.
>> I had a similar problem with my system and mS sent me this fix.
>>
>>
>> As I understand it, your Windows XP is constantly trying to run windows
>> update even though the update has sucessfully run. If I have
>> misunderstood your issue, don't hesitate to let me know.
>>
>> Please try the following:
>>
>> Click on Start and then Run.
>> Type cmd and press ok.
>> This will open a black window.
>> Type cd C:\windows\system32\catroot2
>> Press enter
>> Type attrib -h -s -r C:\windows\system32\catroot2
>> Press the enter key
>> Type attrib -h -s -r C:\windows\system32\catroot2\*.*
>> Press enter
>>
>> The next time you install an update this problem should go away.
>>